Job summary
Are you looking for a challenging and rewarding role where you will be part of a busy and supportive team?
The Learning & Development team are seeking an enthusiastic and self-motivated individual, with excellent organisation skills and administrative experience, to join the team. This role will primarily be within our Statutory & Mandatory work stream however the team support across all work streams as required.
Working alongside subject matter experts, the Statutory & Mandatory administration team are responsible for providing support to enable the delivery of training for all Oxford Health NHS Foundation Trust staff. Statutory & Mandatory courses are aligned to the Skills for Health Core Skills Training Framework (CSTF).
The role is based at Unipart House in Cowley and the current working pattern consists of 3 days in the office and 2 days working from home. Hours can be discussed at interview.
Main duties of the job
You will be supporting the Learning & Development team with administrative tasks such as:
- Adding courses to system and monitoring
- Building relations with facilitators
- Directing phone calls, emails and system queries to relevant teams within department and to wider Trust
- Processing bookings and cancellations as required
- Supporting MS teams sessions as required
- Creating Intranet posts and adverts reaching out to wider Trust
- Invigilating exams
- Supporting with Corporate Induction
You should have excellent communication, organisational and inter-personal skills and be experienced in all aspects of administration. You will be able to work on your own initiative with competing priorities and deliver to deadlines.
About us
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"
Our values are:"Caring, safe and excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job description
Job responsibilities
The Support Services administration team is made up of three sub teams: Masters Education and Placements team, Statutory, Mandatory and Essential Training team, and Centre and Business team. The administration team are part of the wider Learning & Development department.
Learning & Development provide access to a wide range of opportunities which include clinical and professional development, vocational qualifications, leadership and management development as well as Apprenticeships and Functional Skills support. We support all staff from Oxford Health.
Personal development is encouraged and is supported through Business Administrator Level 3 Apprenticeships and other relevant IT and administration upskilling courses, alongside regular supervision and personal development review.
- All new starters have a 6 month probationary period. This, together with the induction process, aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale
- Candidates not currently employed by the Trust who attend an interview for non-qualified Band 1-5 posts are required to undertake numeracy and literacy assessments.
- Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
- Employees are expected to undertake mandatory and statutory training related to their role.
- We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve.
- We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values safe, caring and excellent.
- Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
Job description
Job responsibilities
The Support Services administration team is made up of three sub teams: Masters Education and Placements team, Statutory, Mandatory and Essential Training team, and Centre and Business team. The administration team are part of the wider Learning & Development department.
Learning & Development provide access to a wide range of opportunities which include clinical and professional development, vocational qualifications, leadership and management development as well as Apprenticeships and Functional Skills support. We support all staff from Oxford Health.
Personal development is encouraged and is supported through Business Administrator Level 3 Apprenticeships and other relevant IT and administration upskilling courses, alongside regular supervision and personal development review.
- All new starters have a 6 month probationary period. This, together with the induction process, aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale
- Candidates not currently employed by the Trust who attend an interview for non-qualified Band 1-5 posts are required to undertake numeracy and literacy assessments.
- Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
- Employees are expected to undertake mandatory and statutory training related to their role.
- We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve.
- We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values safe, caring and excellent.
- Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
Person Specification
Qualifications
Essential
- GCSE English and Maths (minimum Grade C or equivalent)
- Higher Education qualification in administration (i.e. 'A'Level/NVQ 3) or equivalent/previous experience in an Administration role.
Experience
Essential
- Able to input data, navigate and interpret learning management systems and manipulate data
- Experience with administrative tasks, including IT skills
- Able to work as part of a team
Desirable
- Commitment to own personal development
Skills
Essential
- Organise and prioritise work appropriately and meet deadlines
- Able to communicate effectively both verbally and in writing
- Attention to detail and produce accurate work
Desirable
- Previous experience in using NHS systems including e-Procurement, HR Service Desk, Learning & Development System
Person Specification
Qualifications
Essential
- GCSE English and Maths (minimum Grade C or equivalent)
- Higher Education qualification in administration (i.e. 'A'Level/NVQ 3) or equivalent/previous experience in an Administration role.
Experience
Essential
- Able to input data, navigate and interpret learning management systems and manipulate data
- Experience with administrative tasks, including IT skills
- Able to work as part of a team
Desirable
- Commitment to own personal development
Skills
Essential
- Organise and prioritise work appropriately and meet deadlines
- Able to communicate effectively both verbally and in writing
- Attention to detail and produce accurate work
Desirable
- Previous experience in using NHS systems including e-Procurement, HR Service Desk, Learning & Development System
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
