Job summary
Are you ready to be part of a dynamic team that delivers an effective service, supporting managers and clinical staff across three Provider Collaborative teams? We are looking for a talented Contract Support Officer to join us in commissioning specialised mental health services that truly make a difference in people's lives.In this role, you will play a crucial part in supporting the operations of the Provider Collaborative teams. Your expertise and dedication will contribute to the seamless delivery of services across the following areas:
- For Me Adult Secure - Mental Health and Learning Disabilities and Autism
- HOPE Adult Eating Disorders
- Thames Valley Tier 4 Child and Adolescent Mental Health Services
As a Contract Support Officer, you will work closely with managers and clinical staff, ensuring the smooth implementation of contracts and agreements. Your attention to detail and organisational skills will be vital in maintaining accurate records and documentation, supporting the efficient functioning of the teams.But there's more to this role than just administrative support. Your contribution will directly impact the provision of specialised mental health services, ensuring that individuals in need receive the care and support they deserve. Your commitment to excellence will help shape a brighter future for those facing mental health challenges.
Main duties of the job
Joining our team means joining a collaborative and supportive environment, where your skills and ideas will be valued. We are passionate about fostering professional growth and providing opportunities for you to thrive in your role.
Main duties include:
- Responsibility for negotiating, managing and performance reporting for a range of smaller value contracts.
- Providing administrative support to provider contract and performance meetings.
- Managing contract documentation.
- Relationship management with a broad range of internal and external partners.
- Checking and validation of contract invoices .
- Regular and ad hoc performance and financial reporting.
About us
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"
Our values are:"Caring, safe and excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job description
Job responsibilities
The Contract Support Officer is a support role with administrative, secretariat and data handling and analysis responsibilities. The role will be accountable to the Provider Collaborative Commissioning Manager.
This role will play a key part in formulating and delivering a robust contract management framework to promote best practice across the systems. Overall the post contributes to the support of the contract management team with their remit to monitor and validate provider performance, assure delivery of Provider Collaborative specialised services, and manage the relevant contracts.
If you are a motivated individual with a passion for making a positive impact in the field of mental health, we want to hear from you. Take this special opportunity to join our team and be part of a transformative journey in specialised mental health services.
Job description
Job responsibilities
The Contract Support Officer is a support role with administrative, secretariat and data handling and analysis responsibilities. The role will be accountable to the Provider Collaborative Commissioning Manager.
This role will play a key part in formulating and delivering a robust contract management framework to promote best practice across the systems. Overall the post contributes to the support of the contract management team with their remit to monitor and validate provider performance, assure delivery of Provider Collaborative specialised services, and manage the relevant contracts.
If you are a motivated individual with a passion for making a positive impact in the field of mental health, we want to hear from you. Take this special opportunity to join our team and be part of a transformative journey in specialised mental health services.
Person Specification
Qualifications, Academic/Skills/Professional
Essential
- Educated to degree/ diploma level or evidence of working at equivalent demonstrable level.
Further Training or Job Related Aptitude and Skills
Essential
- Ability to challenge and manage user expectations.
- Ability to present information clearly.
- Competent in the use of Microsoft Office software, including Word, Excel, PowerPoint and Outlook.
Knowledge and Experience
Essential
- Experience of working in a contracting or procurement setting.
Desirable
- Knowledge of current NHS contracting requirements.
- Evidence of experience in contract negotiation.
Further Training or Job Related Aptitude and Skills
Essential
- Excellent organisational skills
- Able to analyse and interpret business data, and draw conclusions.
- Evidence of working effectively within a team.
- Has a planned and organised approach with an ability to prioritise, exercise own initiative and work independently to achieve objectives and deadlines.
- Has attention to detail, able to work accurately, identifying errors quickly and easily.
- Strong analytical and numerical skills.
- Excellent communication skills, verbal and written, with the ability to adjust their communication style ad consent to suit the audience.
- Able to think analytically; anticipating obstacles and thinking ahead, using analytical techniques to draw logical solutions to problems.
- Has a responsive, solution-focused approach to addressing issues and barriers.
- Ability to establish effective working relationships within a short period.
- Ability to manage meetings where members may have conflicting points of view.
- Able to confidently navigate and manipulate information contained within excel to extract the relevant reporting required to fulfil a request.
- Ability to produce accurate and concise reports.
- Ability to write accurate Minutes - recording commissioning / contracting meetings.
Personal Qualities
Essential
Personal Qualities
Essential
- Conscientious, able and keen to deliver best quality at all times.
- Able to work independently where required and within the team commissioning hub .
- Ability to travel across sites in the three Provider Collaboratives and to attend meetings as required
Person Specification
Qualifications, Academic/Skills/Professional
Essential
- Educated to degree/ diploma level or evidence of working at equivalent demonstrable level.
Further Training or Job Related Aptitude and Skills
Essential
- Ability to challenge and manage user expectations.
- Ability to present information clearly.
- Competent in the use of Microsoft Office software, including Word, Excel, PowerPoint and Outlook.
Knowledge and Experience
Essential
- Experience of working in a contracting or procurement setting.
Desirable
- Knowledge of current NHS contracting requirements.
- Evidence of experience in contract negotiation.
Further Training or Job Related Aptitude and Skills
Essential
- Excellent organisational skills
- Able to analyse and interpret business data, and draw conclusions.
- Evidence of working effectively within a team.
- Has a planned and organised approach with an ability to prioritise, exercise own initiative and work independently to achieve objectives and deadlines.
- Has attention to detail, able to work accurately, identifying errors quickly and easily.
- Strong analytical and numerical skills.
- Excellent communication skills, verbal and written, with the ability to adjust their communication style ad consent to suit the audience.
- Able to think analytically; anticipating obstacles and thinking ahead, using analytical techniques to draw logical solutions to problems.
- Has a responsive, solution-focused approach to addressing issues and barriers.
- Ability to establish effective working relationships within a short period.
- Ability to manage meetings where members may have conflicting points of view.
- Able to confidently navigate and manipulate information contained within excel to extract the relevant reporting required to fulfil a request.
- Ability to produce accurate and concise reports.
- Ability to write accurate Minutes - recording commissioning / contracting meetings.
Personal Qualities
Essential
Personal Qualities
Essential
- Conscientious, able and keen to deliver best quality at all times.
- Able to work independently where required and within the team commissioning hub .
- Ability to travel across sites in the three Provider Collaboratives and to attend meetings as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
