Job summary
We are looking for an experienced and enthusiastic Facilities Co-ordinator to support the Soft Facilities Management team in the delivery of a comprehensive and effective Soft Facilities service.
Working in a passionate team, you will have access to our Trust-wide Learning and Development programme and be supported in your career and personal growth.
Previous applicants need not apply.
Main duties of the job
You must be able to communicate and work with staff at all levels as you will be responsible for day-to-day line management of staff based in Various areas Warneford Hospital, The Fulbrook Centre ,Witney Community Hospital.
You will carry out auditing of cleaning across Trust sites in Oxfordshire, to ensure all site services achieve high standards, within budget, to ensure all meet Infection Control and Trust standards, and to compile action plans for all remedial actions required.
Other main duties include:
- To supervise housekeepers in their designated hub including conducting return to work interviews, one to one supervision and local management of work performance
- To deal with day-to-day staffing issues whilst escalating any staffing issues requiring more formal approach to Facilities Support Manager
- To train staff in Trust and local policies and procedures
- To suggest and make recommendations for improvements to existing facilities procedures and developing cleaning schedules.
- To be responsible for recording the domestic and porter annual leave and sickness.
About us
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"
Our values are:"Caring, safe and excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job description
Job responsibilities
What we need from you!
- To adhere to the Professional Code of Conduct relating to your profession.
- To uphold the principles and values set out in the NHS Code of Conduct for Managers
- To ensure that the health and wellbeing of patients is at the centre of all activities and that all staff engage and communicate with patients as appropriate.
- To comply with recruitment and other checks as requested by the organisation including undertaking an Enhanced Disclosure via the Criminal Records Bureau.
- Appointed candidate must be a car owner and have a full clean driving licence.
- All new starters have a 6 month probationary period. This, together with the induction process, aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale
- Candidates not currently employed by the Trust who attend an interview for non-qualified Band 1-5 posts are required to undertake numeracy and literacy assessments.
- Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
- Employees are expected to undertake mandatory and statutory training related to their role.
- We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve.
- We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values safe, caring and excellent.
- Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
Job description
Job responsibilities
What we need from you!
- To adhere to the Professional Code of Conduct relating to your profession.
- To uphold the principles and values set out in the NHS Code of Conduct for Managers
- To ensure that the health and wellbeing of patients is at the centre of all activities and that all staff engage and communicate with patients as appropriate.
- To comply with recruitment and other checks as requested by the organisation including undertaking an Enhanced Disclosure via the Criminal Records Bureau.
- Appointed candidate must be a car owner and have a full clean driving licence.
- All new starters have a 6 month probationary period. This, together with the induction process, aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale
- Candidates not currently employed by the Trust who attend an interview for non-qualified Band 1-5 posts are required to undertake numeracy and literacy assessments.
- Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
- Employees are expected to undertake mandatory and statutory training related to their role.
- We are ambitious in our pursuit of excellence, driven by the belief that a fair, just and fully inclusive organisational culture enables our teams to deliver the best quality of care and services possible and we work hard to ensure that our diverse workforce reflects the communities that we serve.
- We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values safe, caring and excellent.
- Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
Person Specification
Education/Training
Essential
- oEducation to GCSE A level or equivalent work experience
- oFormal administration training(RSA 3 or equivalent)
- oRecognised computer/word training
- oExperience in managing large teams of staff
Desirable
- oCustomer Service NVQ level 3
- oBTEC National
- oCatering background
- oHousekeeping background
Technical Skills
Essential
- oFinance related administration such as processing order and invoice
- oExperience in creating and updating spreadsheets
- oOrganisational skills/managing diary systems and tracking information
- oWorking unsupervised and having to use initiative within boundaries of own role
Desirable
- oExperience in working in a healthcare setting
Interpersonal skills
Essential
- oAbility to manage complaints sensitively
- oAble to demonstrate excellent communication skills when dealing with professionals and customers
oOther relevant factors
Essential
- oDriving licence/Ability to travel to geographical sites
- oFlexible
Desirable
- oUnderstands the principles of excellent customer service
Person Specification
Education/Training
Essential
- oEducation to GCSE A level or equivalent work experience
- oFormal administration training(RSA 3 or equivalent)
- oRecognised computer/word training
- oExperience in managing large teams of staff
Desirable
- oCustomer Service NVQ level 3
- oBTEC National
- oCatering background
- oHousekeeping background
Technical Skills
Essential
- oFinance related administration such as processing order and invoice
- oExperience in creating and updating spreadsheets
- oOrganisational skills/managing diary systems and tracking information
- oWorking unsupervised and having to use initiative within boundaries of own role
Desirable
- oExperience in working in a healthcare setting
Interpersonal skills
Essential
- oAbility to manage complaints sensitively
- oAble to demonstrate excellent communication skills when dealing with professionals and customers
oOther relevant factors
Essential
- oDriving licence/Ability to travel to geographical sites
- oFlexible
Desirable
- oUnderstands the principles of excellent customer service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).