Job summary
In collaboration with the Director and the academic, research or clinical teams, the Service User and Carer Involvement Co-Ordinator will lead and support with the delivery of the People's Experiences Group (PEG) service user and carer involvement strategy within the Oxford Institute of Clinical Psychology Training and Research (OXICPTR).
Main duties of the job
You will be responsible for patient and public involvement and engagement in all areas of the course across a range of initiatives from recruitment, induction, training and teaching, involvement in research supervision, event planning and attendance related to the post.
The post holder will be required to work closely and collaboratively with a range of people, including patients and the public, research, clinical and administrative staff at all levels within OXICPTR, Oxford Health Foundation Trust and University of Oxford, in addition to charitable organisations.
About us
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"
Our values are:"Caring, safe and excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job description
Job responsibilities
Resource/Office/Finance Management
- To manage and administer PEG meetings, developing agendas, attending meetings and taking and maintaining records/minutes
- To understand the training requirements of individuals taking part in PEG and contribute to the induction and training process for PEG members.
- To support the delivery of short courses linked to the PEG strategy and work plan.
- To support with organising PEG events as needed, including annual conferences and interim workshops.
- To work with the Finance team to support the financial administration of the PEG budget.
- To support OXICPTR on audits or research activities related to PEG.
- To deputise for the PEG Lead where appropriate. To support the embedding of PEG within OXICPTR procedures.
To support the establishment of a Child and Young peoples service user and carers group.
Communication and relationship skills
- To communicate sensitively and effectively with other professionals, administrative staff, service users and carers.
- To form productive relationships with others who may be under stress and/or have challenging communication difficulties and support them to engage in PEG.
Policy/ Strategy Responsibility
- To co-lead in the development, co-ordination and implementation of the PEG strategy for OXICPTR
- To support PEG involvement in the following areas of the course: research, academic, clinical, XXXX.
- To work closely with course staff to produce an annual report.
- To engage in the development of research projects to measure impacts of PEG
- To work with relevant communications departments to help develop and update relevant web sites/pages in the promotion of PEG
- To keep up to date on national strategies, initiatives and priorities for service user involvement in Clinical Psychology Training, and flag how these might affect the course.
General
- To travel across the geographical area of OHFT and University where appropriate to engage in PPI activity and meetings
- To be aware of and work in line with all OHFT policies and procedures
- To observe OHFT Equal Opportunities Policy providing equality of treatment and opportunity to employees, service users and service providers irrespective of sex, sexuality, age, marital status, ethnic origin or disability
- To support the organisation in developing an effective work/life balance for employees that meets the needs of the organisation
Job description
Job responsibilities
Resource/Office/Finance Management
- To manage and administer PEG meetings, developing agendas, attending meetings and taking and maintaining records/minutes
- To understand the training requirements of individuals taking part in PEG and contribute to the induction and training process for PEG members.
- To support the delivery of short courses linked to the PEG strategy and work plan.
- To support with organising PEG events as needed, including annual conferences and interim workshops.
- To work with the Finance team to support the financial administration of the PEG budget.
- To support OXICPTR on audits or research activities related to PEG.
- To deputise for the PEG Lead where appropriate. To support the embedding of PEG within OXICPTR procedures.
To support the establishment of a Child and Young peoples service user and carers group.
Communication and relationship skills
- To communicate sensitively and effectively with other professionals, administrative staff, service users and carers.
- To form productive relationships with others who may be under stress and/or have challenging communication difficulties and support them to engage in PEG.
Policy/ Strategy Responsibility
- To co-lead in the development, co-ordination and implementation of the PEG strategy for OXICPTR
- To support PEG involvement in the following areas of the course: research, academic, clinical, XXXX.
- To work closely with course staff to produce an annual report.
- To engage in the development of research projects to measure impacts of PEG
- To work with relevant communications departments to help develop and update relevant web sites/pages in the promotion of PEG
- To keep up to date on national strategies, initiatives and priorities for service user involvement in Clinical Psychology Training, and flag how these might affect the course.
General
- To travel across the geographical area of OHFT and University where appropriate to engage in PPI activity and meetings
- To be aware of and work in line with all OHFT policies and procedures
- To observe OHFT Equal Opportunities Policy providing equality of treatment and opportunity to employees, service users and service providers irrespective of sex, sexuality, age, marital status, ethnic origin or disability
- To support the organisation in developing an effective work/life balance for employees that meets the needs of the organisation
Person Specification
Knowledge
Essential
- Knowledge of current Health Service requirements and developments in patient experience and involvement
Desirable
- Lived experience of mental health services as a service user or carer
Qualifications
Essential
- Evidence of continuous personal and professional development
Desirable
- Degree level qualification or equivalent relevant experience
- Previous role working with health service users
Experience
Essential
- Experience of being actively involved in work on service user engagement.
- Experience and evidence of leading a project
- Experience of producing formal written reports
Desirable
- Experience of leading work on service user engagement.
- Experience of engaging and working directly with children and adults, family members, friends and carers, both individually and in groups.
- Previous experience working in a healthcare environment in a variety of community and inpatient settings
Other
Essential
- Advanced skills in MS Microsoft, Excel, Word and PowerPoint.
Desirable
- Project management skills.
Person Specification
Knowledge
Essential
- Knowledge of current Health Service requirements and developments in patient experience and involvement
Desirable
- Lived experience of mental health services as a service user or carer
Qualifications
Essential
- Evidence of continuous personal and professional development
Desirable
- Degree level qualification or equivalent relevant experience
- Previous role working with health service users
Experience
Essential
- Experience of being actively involved in work on service user engagement.
- Experience and evidence of leading a project
- Experience of producing formal written reports
Desirable
- Experience of leading work on service user engagement.
- Experience of engaging and working directly with children and adults, family members, friends and carers, both individually and in groups.
- Previous experience working in a healthcare environment in a variety of community and inpatient settings
Other
Essential
- Advanced skills in MS Microsoft, Excel, Word and PowerPoint.
Desirable
- Project management skills.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
