Oxford Health NHS Trust

Team Administrator - Oxford

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Job summary

Are you a friendly and proficient administrator, with excellent customer service skills?

Oxfordshire Child and Adolescent Mental Health Services (CAMHS) Eating Disorders is looking for team administrator to join the team.

This is an exciting opportunity to join the service and to be fully involved in developing and creating the highest quality service provision for service users and their families / supporters.

You will be a key player in establishing safe and effective administrative systems and processes within the team in collaboration with other team members to help our clinical processes run smoothly for our medical team.

Main duties of the job

Accessibility, responsiveness and excellence in customer service with the highest regard for service experience will be at the heart of the service and the Team Administrator will use their skills and personal style to make this a reality.

In this role, you will provide comprehensive administrative, clerical, and secretarial support to the medical team within the eating disorders team, ensuring high quality standards in all aspects of the role.

To do this, we'll need you to use your high level of communication with team members, service users/carers and other customers.

About us

In return we will offer training, opportunities for professional development and opportunities to contribute to service development. You will be provided with regular supervision, appraisal and support.

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression
Access to tailored individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount across a wide range of shops, restaurants and retailers
Competitive pension scheme
Lease car scheme
Cycle to work scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (please note waiting lists may apply)
Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Date posted

12 October 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum/pro-rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time, Flexible working

Reference number

267-OC5710163

Job locations

Raglan House

23 Between Towns Road

Oxford

OX4 3LX

Job description

Job responsibilities

To undertake a full range of administrative, clerical, and secretarial duties as requested by the Team Manager, Senior Administrator, the Medical Team. This includes correspondence, sorting mail (including email), arranging appointments and meetings, typing letters, taking minutes of meetings, sending out relevant documentation, booking rooms, maintaining diaries, files, databases, spreadsheets, financial and other record systems.
To offer a first point of contact for the medical team working within eating disorders, responding to the request for information appropriately, having judged the priority of the request accordingly. To communicate effectively with all enquiries from people we support, families, team members or other agencies and professionals.
To work with other Administration staff in the team to establish office systems, enhancing the effectiveness and efficiency of the team.

Job description

Job responsibilities

To undertake a full range of administrative, clerical, and secretarial duties as requested by the Team Manager, Senior Administrator, the Medical Team. This includes correspondence, sorting mail (including email), arranging appointments and meetings, typing letters, taking minutes of meetings, sending out relevant documentation, booking rooms, maintaining diaries, files, databases, spreadsheets, financial and other record systems.
To offer a first point of contact for the medical team working within eating disorders, responding to the request for information appropriately, having judged the priority of the request accordingly. To communicate effectively with all enquiries from people we support, families, team members or other agencies and professionals.
To work with other Administration staff in the team to establish office systems, enhancing the effectiveness and efficiency of the team.

Person Specification

Qualification

Essential

Good general level of education

Further Training or Job Related Aptitude and Skills

Essential

Working knowledge of Microsoft Office
Ability to manage and prioritise own workload

Personal Qualities

Essential

Excellent communication skills and ability to maintain professional manner even when under pressure

Person Specification

Qualification

Essential

Good general level of education

Further Training or Job Related Aptitude and Skills

Essential

Working knowledge of Microsoft Office
Ability to manage and prioritise own workload

Personal Qualities

Essential

Excellent communication skills and ability to maintain professional manner even when under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Health NHS Trust

Address

Raglan House

23 Between Towns Road

Oxford

OX4 3LX

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Oxford Health NHS Trust

Address

Raglan House

23 Between Towns Road

Oxford

OX4 3LX

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)