Oxford Health NHS Trust

Performance & Business Manager

This job is now closed

Job summary

Are you looking for a new challenge working for a hardworking enthusiastic and vibrant mental health service based in a very modern site?

Would you like to be part of a well functioning team which values the wellbeing of all members of the team and prides itself on being a team people want people want to work for?

Would you like to work for a team which provides treatment for first episodes of psychosis?

Would you like to be responsible for the provision of effective administrative support to the OEIS team. To ensure the service is organised and efficiently run to enhance service users experiences during their recovery journey?

We would love to happy to hear from you should this exciting role appeal to you.Please contact Anne Dupre (Team Manager) if you have any questions regarding this post.

Main duties of the job

To support the Team Manager in achieving Trust targets on data quality by reviewing reports and monitoring the timely entry and quality of data input.

Be responsible for the production, analysis and presentation of a range of routine and ad hoc performance and business reports for the team, ensuring that information provided is timely, relevant and accurate.

To monitor and assist with the admin workload ensuring that all tasks are covered and completed.

About us

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression
Access to tailored individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount across a wide range of shops, restaurants and retailers
Competitive pension scheme
Lease car scheme
Cycle to work scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (please note waiting lists may apply)
Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Date posted

11 October 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

Depending on experience Dependent on experience

Contract

Permanent

Working pattern

Full-time

Reference number

267-OA5694058

Job locations

John Sharich House, Slade Site

Horspath Driftway, Headington

Oxford

OX3 7JH

Job description

Job responsibilities

To have oversight of the OEIS teams ongoing action plans arising from audits/inspections/complaints/incidents.

To provide day-to-day resource planning for the admin team, identifying gaps in the rota and taking action within agreed protocols.

To be a central point of communication for the Consultants, Team Managers and Service Manager, using own initiative to deal with phone calls and emails with appropriate actions and urgency. To also carry out ad hoc tasks as requested by the Team Manager, Deputy Managers and Service Manager.

To maintain and develop the systems for managing Teams folders/channels and paper filing, personnel records and communication within the team, including the maintenance of local spreadsheets for audit purposes

To provide supervision for administrators, ensuring that the OEIS leadership team and team are provided with comprehensive, efficient and effective administrative support.

To undertake administrators annual personal development reviews and ensure mandatory training is up-to-date.

To support the Team Manager in the prompt delivery of all the team reports and returns.

To oversee the use of annual leave and practices around time-owing, identifying and escalating any patterns and trends to the Team Manager. Prompting individuals to remain within annual leave guidelines and ensuring time-owing accrued/owing does not exceed limits agreed with Team Manager.

Job description

Job responsibilities

To have oversight of the OEIS teams ongoing action plans arising from audits/inspections/complaints/incidents.

To provide day-to-day resource planning for the admin team, identifying gaps in the rota and taking action within agreed protocols.

To provide supervision for administrators, ensuring that the OEIS leadership team and team are provided with comprehensive, efficient and effective administrative support.

To undertake administrators annual personal development reviews and ensure mandatory training is up-to-date.

To support the Team Manager in the prompt delivery of all the team reports and returns.

Person Specification

Qualifications in business/admin

Essential

Demonstrated experience of working in admin posts.

Desirable

Experience of working in an NHS admin post

Excellent communication skills

Essential

Communication style used in application documents and during the interview

Leadership skills

Essential

Achievement of qualifications and work experience

Person Specification

Qualifications in business/admin

Essential

Demonstrated experience of working in admin posts.

Desirable

Experience of working in an NHS admin post

Excellent communication skills

Essential

Communication style used in application documents and during the interview

Leadership skills

Essential

Achievement of qualifications and work experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.