Job summary
Fixed Term contract only until March 2024 to support existing administrators as required across the 3 identified City & NE primary care teams.
Do you have excellent administrative and organisational skills?
We are looking for a proactive and flexible administrator to help achieve our vision for better access to dedicated mental health support in local community settings.
Oxford Health is excited to be improving access to mental health support across Oxfordshire through the introduction of community multi-disciplinary mental health support hubs. Making it easier for patients to obtain the help they need, when they need it, within their community.
We're looking for someone who is organised, forward-thinking, has plenty of enthusiasm and motivation, and works well in a team. Excellent interpersonal and written and verbal communication skills are essential.
Main duties of the job
This role needs someone who is passionate about innovative integrated ways of working and a partnership approach to caring for people in need of mental health support.
In this role, you will support the existing administrators by taking on a vital role and be responsible for providing an excellent service for our service users. You will be taking phone calls from service users and professionals within and outside of the Trust. You will also be responsible for general administration duties for clinical staff, minute taking and data recording and collection.
About us
This is an exciting opportunity for an experienced administrator to support the existing administrators and team manager get each hub team set up and established.
Benefits of working for Oxford Health NHS Foundation Trust include:
- 27 days annual leave, plus bank holidays, with an increase to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Staff accommodation
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
Job description
Job responsibilities
The service is Monday to Friday 9-5 with days to be split throughout the working week across all 3 teams covering existing administrators non working days.
Please note:
- New starters have a 6 month probationary period. This, together with the induction process aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale.
- Candidates not currently employed by the Trust who attend an interview for non-qualified Band 1-5 posts are required to undertake numeracy and literacy assessments.
- Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
- Employees are expected to undertake mandatory and statutory training related to their role.
- We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population.
- Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
Job description
Job responsibilities
The service is Monday to Friday 9-5 with days to be split throughout the working week across all 3 teams covering existing administrators non working days.
Please note:
- New starters have a 6 month probationary period. This, together with the induction process aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale.
- Candidates not currently employed by the Trust who attend an interview for non-qualified Band 1-5 posts are required to undertake numeracy and literacy assessments.
- Appointment to this post is subject to the trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
- Employees are expected to undertake mandatory and statutory training related to their role.
- We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population.
- Oxford Health is committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
Person Specification
Qualifications
Essential
- Higher Education qualification (i.e. 'A' Level/NVQ III standard) or equivalent/previous experience in an Administration Assistant role.
Knowledge and Experience
Essential
- Experience of using Office computer programs including MS Teams, Excel, Word and Outlook
- Ability to manage and prioritise own workload
- Ability to liaise with both the public and all professionals in a confident and effective manner
Desirable
- Experience of working in a healthcare environment
- Working knowledge of email systems and Care Notes
People Skills
Essential
- Able to communicate with staff across all levels of the organisation
Person Specification
Qualifications
Essential
- Higher Education qualification (i.e. 'A' Level/NVQ III standard) or equivalent/previous experience in an Administration Assistant role.
Knowledge and Experience
Essential
- Experience of using Office computer programs including MS Teams, Excel, Word and Outlook
- Ability to manage and prioritise own workload
- Ability to liaise with both the public and all professionals in a confident and effective manner
Desirable
- Experience of working in a healthcare environment
- Working knowledge of email systems and Care Notes
People Skills
Essential
- Able to communicate with staff across all levels of the organisation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
