Job summary
A new exciting opportunity has arisen for an experienced clinical manager to lead the implementation of personalised stratified follow-up and remote monitoring for cancer patients deemed eligible for self-management, supporting individuals through their follow-up pathway, ensuring a safe effective service
The post holder will be required to operationally lead a small team responsible for the digital management of Personalised Stratified Follow-up (PSFU) using a digital remote monitoring solution.
The post holder will ensure that patients referred to Remote Monitoring, follow the correct pathway, taking responsibility for coordinating activity schedules including blood tests/imaging and reporting outcomes to the patient, their GP and clinical teams
We would welcome applications from individuals educated to degree level with evidence of continual role development
Interested applicants must have a minimum of three years' experience in an administrative role. Have extensive IT skills and in-depth knowledge of the Somerset Cancer Registry and a proven track record of monitoring healthcare targets. Knowledge of the national personalised care agenda is essential along with experience of multi professional working and managing other staff.
Good communication, interpersonal and organisational skills are a key component of the role along with the ability to analysis data and produce reports
Main duties of the job
The post holder will be responsible and accountable for the development, implementation and evaluation of the Personalised Stratified Follow-up/Remote Monitoring of cancer patients deemed eligible for self-management, supporting individuals through their follow-up pathway, ensuring a safe effective service
The post holder will be required to operationally lead a small team responsible for the digital management of Personalised Stratified Follow-up (PSFU) using a digital remote monitoring solution (RMS).
The post holder will follow the cancer site specific protocols, ensuring that patients who are referred to Remote Monitoring, follow the correct pathway, taking responsibility for coordinating activity schedules including blood tests/imaging and reporting outcomes to the patient, their GP and clinical teams
About us
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
CompassionAccountabilityRespectIntegrityCourage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Job description
Job responsibilities
To implement a Trust wide approach to remotely monitor patients deemed suitable for supportive self-management in line with local, regional and national guidelines, acting as the operational lead for a central service.
To be responsible for the day to day running of the digital Remote Monitoring Service, ensuring all patients stratified into supportive self-management are registered onto the system and monitored in line with agreed protocols.
To be familiar with tumour site specific pathways, entry points into Remote Monitoring, risk classification and discharge protocols
To act as the line manger for the Personalised Care Assistant
To register patients onto the remote monitoring system, allocating the correct risk pathway and activity in the absence of the Personalised Care Assistant
To establish and maintain effective working relationships with the Cancer Clinical Nurse Specialists and other members of the MDT
To work with clinical teams to agree the parameter for Remote Monitoring per tumour site.
To act as a point of contact for patients who have questions/concerns related to their Remote Monitoring schedule/tests/investigations
To develop letter templates as part of the communication process with patients/GPs entered onto the supportive self-management programme, ensuring these are generated at the appropriate point in the pathway
To inform patients and their GP by letter of test results that are within clinically agreed ranges
To identify test results outside the expected range, communicating with Cancer Clinical Nurse Specialist in a timely manner to ensure prompt assessment and review by the clinical team
To identify and contact patients who do not engage in their follow-up plan ascertaining reasons why and escalating concerns to the Cancer Clinical Nurse Specialist on a weekly basis
To produce weekly reports on Remote Monitoring activity for each tumour site and the Macmillan Personalised Care Lead
To assist in the planning, development, monitoring and review of cancer pathways to embed the key principles of stratified follow-up
To be responsible for testing upgrades to the Remote Monitoring System on the Somerset Cancer Registry, communicating changes to clinical/administrative teams, acting as a point of contact for queries/concerns
To train staff on the use of Remote Monitoring, ensuring changes in practice are communicated to the relevant teams
To promote a culture of innovation and change to meet the needs of the service.
To facilitate the introduction of modern technology within the team and responsible for escalating Technical/IT issues
To ensure standardisation of administrative functions, related to personalised care across the organisation.
To participate in relevant research/audit to assist with learning and service development
To evidence patient satisfaction, using results to develop the service
To develop effective communication strategies with cancer multidisciplinary teams for Personalised Stratified Follow-up (PSFU) thatassist in the planning, development, monitoring and review of cancer pathways to embed the key principles of personalised care.
Responsible for the development of local policies that reflect the East Midlands Cancer Alliance Personalised Stratified Follow-up guidelines and national directives
To participate in the formal review process, setting agreed objectives to be achieved
Job description
Job responsibilities
To implement a Trust wide approach to remotely monitor patients deemed suitable for supportive self-management in line with local, regional and national guidelines, acting as the operational lead for a central service.
To be responsible for the day to day running of the digital Remote Monitoring Service, ensuring all patients stratified into supportive self-management are registered onto the system and monitored in line with agreed protocols.
To be familiar with tumour site specific pathways, entry points into Remote Monitoring, risk classification and discharge protocols
To act as the line manger for the Personalised Care Assistant
To register patients onto the remote monitoring system, allocating the correct risk pathway and activity in the absence of the Personalised Care Assistant
To establish and maintain effective working relationships with the Cancer Clinical Nurse Specialists and other members of the MDT
To work with clinical teams to agree the parameter for Remote Monitoring per tumour site.
To act as a point of contact for patients who have questions/concerns related to their Remote Monitoring schedule/tests/investigations
To develop letter templates as part of the communication process with patients/GPs entered onto the supportive self-management programme, ensuring these are generated at the appropriate point in the pathway
To inform patients and their GP by letter of test results that are within clinically agreed ranges
To identify test results outside the expected range, communicating with Cancer Clinical Nurse Specialist in a timely manner to ensure prompt assessment and review by the clinical team
To identify and contact patients who do not engage in their follow-up plan ascertaining reasons why and escalating concerns to the Cancer Clinical Nurse Specialist on a weekly basis
To produce weekly reports on Remote Monitoring activity for each tumour site and the Macmillan Personalised Care Lead
To assist in the planning, development, monitoring and review of cancer pathways to embed the key principles of stratified follow-up
To be responsible for testing upgrades to the Remote Monitoring System on the Somerset Cancer Registry, communicating changes to clinical/administrative teams, acting as a point of contact for queries/concerns
To train staff on the use of Remote Monitoring, ensuring changes in practice are communicated to the relevant teams
To promote a culture of innovation and change to meet the needs of the service.
To facilitate the introduction of modern technology within the team and responsible for escalating Technical/IT issues
To ensure standardisation of administrative functions, related to personalised care across the organisation.
To participate in relevant research/audit to assist with learning and service development
To evidence patient satisfaction, using results to develop the service
To develop effective communication strategies with cancer multidisciplinary teams for Personalised Stratified Follow-up (PSFU) thatassist in the planning, development, monitoring and review of cancer pathways to embed the key principles of personalised care.
Responsible for the development of local policies that reflect the East Midlands Cancer Alliance Personalised Stratified Follow-up guidelines and national directives
To participate in the formal review process, setting agreed objectives to be achieved
Person Specification
Educations, Training and Qualifications
Essential
- Educated to degree level or equivalent level of education, training or experience
- Evidence of continued role development
Knowledge and Experience
Essential
- Minimum of 3 years in an administrative role.
- Extensive knowledge of the Somerset Cancer Registry
- Extensive IT skills, including knowledge of NHS IT systems, word, excel and Microsoft Teams
- Proven track record of monitoring healthcare targets
- Knowledge of the Cancer Personalised Care & Support agenda
- Experience of multi professional working
Desirable
Skills
Essential
- Organisational and negotiation skills
- Effective communication and interpersonal skills.
- Able to lead and work within a team
- Ability to identify problems and seek resolution
- Ability to analyse data and produce reports
- Ability to extract and report data from IT systems & to assist other staff in interpreting the data.
- Time management skills including the ability to prioritise, plan and manage own and other staff workload
- Ability to prioritise and respond to changes and react at short notice to unforeseen problems
Person Specification
Educations, Training and Qualifications
Essential
- Educated to degree level or equivalent level of education, training or experience
- Evidence of continued role development
Knowledge and Experience
Essential
- Minimum of 3 years in an administrative role.
- Extensive knowledge of the Somerset Cancer Registry
- Extensive IT skills, including knowledge of NHS IT systems, word, excel and Microsoft Teams
- Proven track record of monitoring healthcare targets
- Knowledge of the Cancer Personalised Care & Support agenda
- Experience of multi professional working
Desirable
Skills
Essential
- Organisational and negotiation skills
- Effective communication and interpersonal skills.
- Able to lead and work within a team
- Ability to identify problems and seek resolution
- Ability to analyse data and produce reports
- Ability to extract and report data from IT systems & to assist other staff in interpreting the data.
- Time management skills including the ability to prioritise, plan and manage own and other staff workload
- Ability to prioritise and respond to changes and react at short notice to unforeseen problems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
