Job summary
We are looking for a reliable and enthusiastic person with a high standard of organisational skills to help provide an effective and confidential administrative service.
Successful candidate must have the ability to deal with highly confidential and sensitive information. They will need to have excellent communication and organisational skills, be proactive and methodical in their approach to daily tasks.
Main duties of the job
The post holder will be responsible for ensure patient's results are typed and actioned in line with National Colposcopy guidelines (90% within 4 weeks and 100% in 8 weeks). To achieve this you will be liaising with Consultants, Nurses, Clinical teams and working closely with the Colposcopy Database Coordinators to ensure a full comprehensive service is achieved. You will als be answering calls from patients, validating patient's pathways and minute taking.
About us
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Job description
Job responsibilities
The role of this post is to provide secretarial, clerical and administrative support to the colposcopy team.
To ensure colposcopy letters are actioned in line with National Colposcopy guidelines by utilising strong organisational skills to prevent any possible breaches and escalate to the team where appropriate .
To liaise with the multidisciplinary team and the staff of the Histology, Cytology and Colposcopy unit as well as external agencies such as University Hospitals of Derby and Burton NHS Foundation trust.
Effective use and Knowledge of Trust computerised administration systems (Winscribe, PCS, Camis, Colposcopy database) using VDU on a continuous basis.
Working knowledge and experience of secretarial and administrative procedures and systems, both routine and non-routine and able to answer queries.
You will be responsible for highly sensitive and confidential information and ensure that such information is held securely. All work will be carried out in accordance with Trust policies and with reference to the NHS Cervical Screening programme recommendations and guidelines.
Collection and maintenance of sensitive patient data. Scanning and photocopying, filing, word processing in a timely manner ensuring deadlines are met through the ability to prioritise.
Ability to concentrate for prolonged periods and work without direct supervision in a conscientious, professional and diligent manner.
Job description
Job responsibilities
The role of this post is to provide secretarial, clerical and administrative support to the colposcopy team.
To ensure colposcopy letters are actioned in line with National Colposcopy guidelines by utilising strong organisational skills to prevent any possible breaches and escalate to the team where appropriate .
To liaise with the multidisciplinary team and the staff of the Histology, Cytology and Colposcopy unit as well as external agencies such as University Hospitals of Derby and Burton NHS Foundation trust.
Effective use and Knowledge of Trust computerised administration systems (Winscribe, PCS, Camis, Colposcopy database) using VDU on a continuous basis.
Working knowledge and experience of secretarial and administrative procedures and systems, both routine and non-routine and able to answer queries.
You will be responsible for highly sensitive and confidential information and ensure that such information is held securely. All work will be carried out in accordance with Trust policies and with reference to the NHS Cervical Screening programme recommendations and guidelines.
Collection and maintenance of sensitive patient data. Scanning and photocopying, filing, word processing in a timely manner ensuring deadlines are met through the ability to prioritise.
Ability to concentrate for prolonged periods and work without direct supervision in a conscientious, professional and diligent manner.
Person Specification
Essential criteria
Essential
- Minimum 3 GCSEs or equivalant
Desirable
- English, Mathematics Grade C and above
Knowledge and experience
Essential
- Knowledge of a range of secretarial and administrative procedures
- Very good written and verbal communication skills
- Courteous, tactful and efficient telephone manner
- Proficient in Microsoft packages including Word and Outlook
- Able to prioritise and meet deadlines
Desirable
- Experience of working in the NHS
- Minute taking
Skills
Essential
- Organisational skills and the ability to work methodically and prioritise
- Developed attention to detail and accuracy
- Ability to cope under pressure and meet deadlines
- Ability to help build effective working relationships at all levels with and outside the hospital
- Able to maintain confidentiality at all times
Desirable
- Ability to cope under pressure and meet deadlines
Key Competencies/Personal Qualities and Attributes
Essential
- Ability to work to tight deadlines and prioritise own workload
- Self-motivated
- Ability to use own initiative
- Confident to establish and maintain good working relationships at all levels
Desirable
- Accurate attention to detail. Ability to cope effectively under pressure
Person Specification
Essential criteria
Essential
- Minimum 3 GCSEs or equivalant
Desirable
- English, Mathematics Grade C and above
Knowledge and experience
Essential
- Knowledge of a range of secretarial and administrative procedures
- Very good written and verbal communication skills
- Courteous, tactful and efficient telephone manner
- Proficient in Microsoft packages including Word and Outlook
- Able to prioritise and meet deadlines
Desirable
- Experience of working in the NHS
- Minute taking
Skills
Essential
- Organisational skills and the ability to work methodically and prioritise
- Developed attention to detail and accuracy
- Ability to cope under pressure and meet deadlines
- Ability to help build effective working relationships at all levels with and outside the hospital
- Able to maintain confidentiality at all times
Desirable
- Ability to cope under pressure and meet deadlines
Key Competencies/Personal Qualities and Attributes
Essential
- Ability to work to tight deadlines and prioritise own workload
- Self-motivated
- Ability to use own initiative
- Confident to establish and maintain good working relationships at all levels
Desirable
- Accurate attention to detail. Ability to cope effectively under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
