Job summary
To assist in the smooth running of Talbot Butler ward. The ward Clerk will work in conjunction with nursing staff to provide administrative support throughout the patient's journey within the department. The role involves daily face to face contact with patients and relatives whilst liaising with nursing and medical staff
The post holder will be expected to cross cover both EAB and Talbot Butler:
Hours of work are:
09:00 - 17:00Thursday and Friday
Provide effective input into the work of the Trust, to support the achievement of our vision and values:
- Compassion
- Respect
- Integrity
- Courageous
- Accountable
Main duties of the job
Supporting Clinical Excellence
To have undertaken or have a willingness to undertake any courses relevant to the ward and EAB.
Undertake the Trust Corporate and Directorate specific development and competency programmes.
Undertake any expanded roles deemed necessary following the Trusts' policy 'Expansion of Professional Practice for Registered Healthcare Practitioners'.
Communicates proactively with all staff.
Professional Responsibilities
To be responsible for your own professional development, maintain a professional portfolio and keep up to date on current nursing and health service issues.
To take full responsibility for your own actions.
To be conversant with all Policies and procedures.
Identify learning needs in self, negotiating a Personal Development Plan recognising own limitations.
Demonstrate and maintain knowledge and skill to manage infection prevention measures including the use of professional protective equipment.
Ensure all staff within the department adhere to infection prevention principles
Quality Assurance and Monitoring
Contribute to audit initiatives.
Policy and Service Development Responsibilities
Ensure all staff work within the confines of Trust policies, protocols and other relevant documentation, taking appropriate action where compliance is breached
About us
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds.This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Job description
Job responsibilities
This job description reflects the present requirements of the post and it does not form part of the contract of employment. If the duties of the post change and develop the job description will be reviewed and will be subject to amendment, in consultation with the post holder. It is the Trusts aim to reach agreement on reasonable changes, but if agreement is not possible the Trust reserves the right to effect changes to the post holders job description after consultation with them. Appropriate notice of such changes will be given.
Other Information
The post holder may be required to carry out other relevant duties as required.
The post holder will adhere to the duties specified under the Staff Responsibilities of the NHS Constitution in their day to day work and behaviours.
The post holder will be expected to aspire to the Values of the Trust in their day to day work and behaviours in order to support the Trust in achieving its Vision.
The post holder will adhere to, at all times, any relevant Professional or NHS Code of Conducts, legislation and Assurance Frameworks.
The post holder will make themselves familiar with, and adhere to, at all times, the policies and procedures of the Trust, and their area of work.
The post holder will be expected to work to any personal, Corporate, Divisional, Directorate and Departmental objectives and standards in order to provide an acceptable level of service.
The post holder will be expected to undertake training, including mandatory and role specific training, relevant to their role and ensure it is renewed as required.
Maintain good written and verbal communication between all departments and outside agencies.
Use the computerised patient management system (Camis) to access patient details, update information and make follow up appointments.
Be responsible for the ordering of stock and to ensure adequate levels are maintained.
Photocopy documents/notes as required. Locate, collate, file and store patients notes as appropriate.
Contribute to developing a welcoming atmosphere within the ward making users feel comfortable and at ease.
Deal appropriately with distressed patients and/or relatives with support from nursing staff.
Report any problems relevant to the ward to the senior nurse in charge.
Ensure up to date personal awareness and knowledge of Trust wide issues and directives, applying knowledge in the workplace, including attending appropriate directorate briefings
Job description
Job responsibilities
This job description reflects the present requirements of the post and it does not form part of the contract of employment. If the duties of the post change and develop the job description will be reviewed and will be subject to amendment, in consultation with the post holder. It is the Trusts aim to reach agreement on reasonable changes, but if agreement is not possible the Trust reserves the right to effect changes to the post holders job description after consultation with them. Appropriate notice of such changes will be given.
Other Information
The post holder may be required to carry out other relevant duties as required.
The post holder will adhere to the duties specified under the Staff Responsibilities of the NHS Constitution in their day to day work and behaviours.
The post holder will be expected to aspire to the Values of the Trust in their day to day work and behaviours in order to support the Trust in achieving its Vision.
The post holder will adhere to, at all times, any relevant Professional or NHS Code of Conducts, legislation and Assurance Frameworks.
The post holder will make themselves familiar with, and adhere to, at all times, the policies and procedures of the Trust, and their area of work.
The post holder will be expected to work to any personal, Corporate, Divisional, Directorate and Departmental objectives and standards in order to provide an acceptable level of service.
The post holder will be expected to undertake training, including mandatory and role specific training, relevant to their role and ensure it is renewed as required.
Maintain good written and verbal communication between all departments and outside agencies.
Use the computerised patient management system (Camis) to access patient details, update information and make follow up appointments.
Be responsible for the ordering of stock and to ensure adequate levels are maintained.
Photocopy documents/notes as required. Locate, collate, file and store patients notes as appropriate.
Contribute to developing a welcoming atmosphere within the ward making users feel comfortable and at ease.
Deal appropriately with distressed patients and/or relatives with support from nursing staff.
Report any problems relevant to the ward to the senior nurse in charge.
Ensure up to date personal awareness and knowledge of Trust wide issues and directives, applying knowledge in the workplace, including attending appropriate directorate briefings
Person Specification
Education, Training & Qualifications
Essential
- English and maths skills
- Previous experience in computers and IT
Knowledge & Experience
Essential
- Experience as a receptionist/ admin
Desirable
- Previous experience in NHS setting
- Previous experience in a ward setting
- Previous experience with NHS IT systems
Skills
Essential
Key Competencies/ Personal Qualities & Attributes
Essential
- Willingness to learn
- Effective interpersonal skills
- Ability to plan own workload and manage own time effectively
- Ability to exercise initiative
- Team player
- Friendly
- Good communicator
Person Specification
Education, Training & Qualifications
Essential
- English and maths skills
- Previous experience in computers and IT
Knowledge & Experience
Essential
- Experience as a receptionist/ admin
Desirable
- Previous experience in NHS setting
- Previous experience in a ward setting
- Previous experience with NHS IT systems
Skills
Essential
Key Competencies/ Personal Qualities & Attributes
Essential
- Willingness to learn
- Effective interpersonal skills
- Ability to plan own workload and manage own time effectively
- Ability to exercise initiative
- Team player
- Friendly
- Good communicator
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
