Job summary
Are you looking for your next challenge in digital?
We are pleased to be able to offer an exciting opportunity to join the Electronic Patient Record (EPR) Programme Team at Northampton General Hospital. In partnership with our chosen supplier, we have embarked on our digital excellence journey to implement a nationally-leading EPR system that will transform the quality of care for our patients and staff by having instantly accessible information using the latest mobile technology, reducing paper usage and utilising clinical decision support tools.
The PMO Analyst will support the delivery and implementation of the Electronic Patient Record (EPR) across the Trust. As part of a dynamic and agile team that is committed to our Vision 'Dedicated to Excellence', you will have significant personal opportunities to grow and develop, as well as to tangibly impact how care is delivered in the future.
Main duties of the job
The post holder will share the responsibility of identifying and recommending courses of action to support the success of projects, to establish clear planning, risk, issue and financial management and accountability arrangements.
The post holder is responsible for providing professional expertise around planning, dependencies and associated impact of change. They will lead and work alongside departmental teams working to understand and address user need ensuring successful and beneficial changes to their working practices.
The post holder will be competent with technology-enabled service re-design and service transformation. Experience of working with agile methodologies will be an advantage.
Travel to the hospital site will be required.
About us
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
- Compassion
- Accountability
- Respect
- Integrity
- Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
We are a Defence positive trust, supporting our reservists, veterans, spouses and partners.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds.This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Job description
Job responsibilities
Key Deliverables
- Co-ordinate the delivery of key workstreams across project(s), ensuring the successful delivery of each work package or sprint.
- Take the lead on various work packages as directed by the PMO Lead, working to ensure each is planned and delivered in line with the overall project requirements.
- Where required, lead and manage outright the delivery of smaller projects, ensuring that they do not have an adverse impact on patient care and quality.
- Promote and practice project management methodologies such as Prince 2, Waterfall, agile and other methodologies as advised by Digital Transformation and Innovation Management in delivery of digital projects.
- Prepare regular reports on performance, risk management and financial control.
- Maintain project documentation ensuring all task updates, risks, issues and decisions are captured within the relevant project management tools.
- Support the monitoring of project budgets and performance against budget, highlighting any variance accordingly.
- Develop project artefacts in collaboration with operational teams, working to principles of Minimum Viable Bureaucracy.
Digital Transformation
- To use tools and techniques from multiple sources including the internet to understand user needs and put into place solutions that meet expectations
- To support the disciplines of service design and user research to support product d
- Promote and be an expert in the use of digital project management tools within the Digital Transformation and Innovation team.
Project Assurance
- Support with and prepare briefs, initiation documents and other documents required for the programme.
- For your own work packages, be responsible for the management of milestone delivery, interdependency of deliverables, risks, mitigations, issues, change and configuration.
- Maintain project risk and issue logs across project(s) as required.
- Ensure every project or work package has an appropriately scoped plan with clear roles, responsibilities accountabilities and timescales for delivery.
- Ensure each project or work package has the right team to support delivery; establishing clear agreed objectives; risk management, change management and benefits realisation metrics against which delivery can be monitored.
- Proactively manage changes in project scope, identify potential crisis and devise contingency plans in conjunction with appropriate colleagues.
- Develop and provide key operational management data and project reports, for review and use by the necessary Programme Board.
- To foster a culture that values respect, teamwork and excellence in all aspects of the delivery of patient care.
Management and Leadership
- Ability and capacity to quickly absorb and understand complex, service, financial, legal and policy information, whether in written, verbal, numerical, analytical and electronic forms.
- Provide or arrange training on own project to all key stakeholders, including management, clinicians and staff at all levels.
- Challenge existing practices, ensuring that progressive solutions, which consider models of best practice, are incorporated into service plans.
- Interpret and contribute to the effective local implementation of new policies applicable to the management of data and digital technology across the Trust and managing cultural change as required to embed new ways of working.
- Monitor and manage budget and expenditure for projects.
Communication and relationships
- Work in collaboration with users to understand their needs and ensure digital products meet their needs and provide benefits for organisation, staff and patients.
- Identify where existing clinical and administrative policies and working practices will need to change in order to maximise the benefit of these new digital systems and work collaboratively with staff in order to do this.
- Use developed persuasive, motivational, negotiating, influencing empathetic and / or reassurance skills especially when required to overcome significant barriers to acceptance of projects, thus drawing on the highest level of interpersonal communication skills.
Professional/ personal development
- The post holder will take responsibility for their own professional development, identifying training and educational needs and agreeing ways of addressing these with the Digital Transformation Programme Manager e.g. pursuing a formal project management qualification or apprenticeship.
Job requirements
- We support distributed and flexible working arrangements, however, subject to business needs, will be a requirement to travel to the Northampton Hospital site and other sites across the Group and ICS.
- Frequent VDU use is required for this post for periods of up to 3 to 4 hours at a time in order to produce complex reports and analysis to support decision-making.
- Standard keyboard skills.
- Frequent concentration will be required on a wide variety of complex issues throughout the day.
- The post holder will participate in and facilitate meetings, which require a high level of concentration, with a variety of audiences and mixtures of attendees.
- There will also be a requirement to present complex information at meetings which will require the individual to have a high level of concentration to ensure that there is active engagement in the subject matter at hand.
- Exposure to unpleasant working conditions or hazards is rare.
- Office conditions, with an occasional requirement to travel between sites in this role (for example, to support go lives of projects; an unforeseen level of absence at one site; support training or onboarding of new starters; team workshops etc).
Job description
Job responsibilities
Key Deliverables
- Co-ordinate the delivery of key workstreams across project(s), ensuring the successful delivery of each work package or sprint.
- Take the lead on various work packages as directed by the PMO Lead, working to ensure each is planned and delivered in line with the overall project requirements.
- Where required, lead and manage outright the delivery of smaller projects, ensuring that they do not have an adverse impact on patient care and quality.
- Promote and practice project management methodologies such as Prince 2, Waterfall, agile and other methodologies as advised by Digital Transformation and Innovation Management in delivery of digital projects.
- Prepare regular reports on performance, risk management and financial control.
- Maintain project documentation ensuring all task updates, risks, issues and decisions are captured within the relevant project management tools.
- Support the monitoring of project budgets and performance against budget, highlighting any variance accordingly.
- Develop project artefacts in collaboration with operational teams, working to principles of Minimum Viable Bureaucracy.
Digital Transformation
- To use tools and techniques from multiple sources including the internet to understand user needs and put into place solutions that meet expectations
- To support the disciplines of service design and user research to support product d
- Promote and be an expert in the use of digital project management tools within the Digital Transformation and Innovation team.
Project Assurance
- Support with and prepare briefs, initiation documents and other documents required for the programme.
- For your own work packages, be responsible for the management of milestone delivery, interdependency of deliverables, risks, mitigations, issues, change and configuration.
- Maintain project risk and issue logs across project(s) as required.
- Ensure every project or work package has an appropriately scoped plan with clear roles, responsibilities accountabilities and timescales for delivery.
- Ensure each project or work package has the right team to support delivery; establishing clear agreed objectives; risk management, change management and benefits realisation metrics against which delivery can be monitored.
- Proactively manage changes in project scope, identify potential crisis and devise contingency plans in conjunction with appropriate colleagues.
- Develop and provide key operational management data and project reports, for review and use by the necessary Programme Board.
- To foster a culture that values respect, teamwork and excellence in all aspects of the delivery of patient care.
Management and Leadership
- Ability and capacity to quickly absorb and understand complex, service, financial, legal and policy information, whether in written, verbal, numerical, analytical and electronic forms.
- Provide or arrange training on own project to all key stakeholders, including management, clinicians and staff at all levels.
- Challenge existing practices, ensuring that progressive solutions, which consider models of best practice, are incorporated into service plans.
- Interpret and contribute to the effective local implementation of new policies applicable to the management of data and digital technology across the Trust and managing cultural change as required to embed new ways of working.
- Monitor and manage budget and expenditure for projects.
Communication and relationships
- Work in collaboration with users to understand their needs and ensure digital products meet their needs and provide benefits for organisation, staff and patients.
- Identify where existing clinical and administrative policies and working practices will need to change in order to maximise the benefit of these new digital systems and work collaboratively with staff in order to do this.
- Use developed persuasive, motivational, negotiating, influencing empathetic and / or reassurance skills especially when required to overcome significant barriers to acceptance of projects, thus drawing on the highest level of interpersonal communication skills.
Professional/ personal development
- The post holder will take responsibility for their own professional development, identifying training and educational needs and agreeing ways of addressing these with the Digital Transformation Programme Manager e.g. pursuing a formal project management qualification or apprenticeship.
Job requirements
- We support distributed and flexible working arrangements, however, subject to business needs, will be a requirement to travel to the Northampton Hospital site and other sites across the Group and ICS.
- Frequent VDU use is required for this post for periods of up to 3 to 4 hours at a time in order to produce complex reports and analysis to support decision-making.
- Standard keyboard skills.
- Frequent concentration will be required on a wide variety of complex issues throughout the day.
- The post holder will participate in and facilitate meetings, which require a high level of concentration, with a variety of audiences and mixtures of attendees.
- There will also be a requirement to present complex information at meetings which will require the individual to have a high level of concentration to ensure that there is active engagement in the subject matter at hand.
- Exposure to unpleasant working conditions or hazards is rare.
- Office conditions, with an occasional requirement to travel between sites in this role (for example, to support go lives of projects; an unforeseen level of absence at one site; support training or onboarding of new starters; team workshops etc).
Person Specification
Educations, Training and Qualifications
Essential
- Educated to degree level or equivalent level of education, training or transferrable experience
Desirable
- Project Management or Agile delivery qualification
- Quality improvement qualification e.g. QSIR
Knowledge and Experience
Essential
- Evidence of continuing professional and personal development
- Proven experience of setting objectives, managing priorities and dependencies, mitigating risks and reporting status updates to stakeholders
- Track record in successfully delivering improvement initiatives demonstrated by quantifiable metrics
- Experience of producing reports to summarise complex information in a more digestible format
- Experience of gathering data and converting into graphs/reports to support decision making
- Experience of working with a wide range of stakeholders using different approaches relevant to the audience
Desirable
- Experience of working within the NHS
- Experience and understanding of agile methodology and thinking
Skills
Essential
- Ability to apply appropriate project management methodologies according to the risk, scope and scale of a project
- Ability to self-motivate and work on own initiative and organise own workload
- Excellent interpersonal skills, including negotiation and influencing, and managing project performance effectively
- Good verbal communication skills; ability to build rapport with a wide range of stakeholders at all levels and to develop wider networks
- Good written communication skills; ability to convey highly complex information in a way that is understood by a range of target audiences
- Ability to respond to shifting priorities, demands and timescales through analytical and problem solving capabilities in a high-pressure environment where there are competing demands
- Ability to work with service users to understand their needs and translate this in order to inform product design, planning and implementation
- Credible and effective leadership qualities including ability to gain buy in and influence
Key Competencies/Personal Qualities and Attributes
Essential
- Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
- Highly motivated, hard-working individual with drive and determination to deliver
- Honesty and professional integrity
- Commitment to personal development
- Passionate commitment to embedding diversity and equality internally and externally
- Ability to travel to the Northampton Hospital site and to other sites across the Group
Person Specification
Educations, Training and Qualifications
Essential
- Educated to degree level or equivalent level of education, training or transferrable experience
Desirable
- Project Management or Agile delivery qualification
- Quality improvement qualification e.g. QSIR
Knowledge and Experience
Essential
- Evidence of continuing professional and personal development
- Proven experience of setting objectives, managing priorities and dependencies, mitigating risks and reporting status updates to stakeholders
- Track record in successfully delivering improvement initiatives demonstrated by quantifiable metrics
- Experience of producing reports to summarise complex information in a more digestible format
- Experience of gathering data and converting into graphs/reports to support decision making
- Experience of working with a wide range of stakeholders using different approaches relevant to the audience
Desirable
- Experience of working within the NHS
- Experience and understanding of agile methodology and thinking
Skills
Essential
- Ability to apply appropriate project management methodologies according to the risk, scope and scale of a project
- Ability to self-motivate and work on own initiative and organise own workload
- Excellent interpersonal skills, including negotiation and influencing, and managing project performance effectively
- Good verbal communication skills; ability to build rapport with a wide range of stakeholders at all levels and to develop wider networks
- Good written communication skills; ability to convey highly complex information in a way that is understood by a range of target audiences
- Ability to respond to shifting priorities, demands and timescales through analytical and problem solving capabilities in a high-pressure environment where there are competing demands
- Ability to work with service users to understand their needs and translate this in order to inform product design, planning and implementation
- Credible and effective leadership qualities including ability to gain buy in and influence
Key Competencies/Personal Qualities and Attributes
Essential
- Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
- Highly motivated, hard-working individual with drive and determination to deliver
- Honesty and professional integrity
- Commitment to personal development
- Passionate commitment to embedding diversity and equality internally and externally
- Ability to travel to the Northampton Hospital site and to other sites across the Group
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
