New Born Hearing Screening Manager

Job description

Job responsibilities

To ensure the hearing screening programme is carried out as per national and local protocols and to write, review and update local protocols and procedures as and when necessary.

To promote the principles of a family friendly service by ensuring that parents and carers are given clear and accurate information regarding the hearing screening programme at all times.

To establish and maintain effective methods of communication to ensure that screening outcomes are delivered correctly to the parents, primary care teams, other Newborn Hearing Screening teams where appropriate and Audiology Services where follow-up is indicated.

To liaise with the national NHSP team and to attend regular updates and training events provided by the national team.

To keep the screening team and local professionals and stakeholders informed about national developments.

To liaise with other newborn hearing screening programmes to ensure that families receive a seamless screening and follow up service.

To liaise with relevant health professionals and other agencies in particular with local paediatric audiology services and Education Services for hearing impaired and deaf children.

To ensure all administrative and clinical information including test results are accurately recorded on the record sheets, the eSP database and in the screening equipment databases.

To ensure that all hearing screening data is archived securely

To carry out administrative functions and regular data quality checks within the eSP database as specified by NHSP national policy and guidelines.

To audit the programme regularly as required locally and nationally and produce written and statistical reports on request

To liaise with the local IT department and national IT system suppliers as required

To ensure arrangements are made for the routine calibration, maintenance and repair of all screening and technical equipment in accordance with NHSP national policy and local guidelines.

To maintain sufficient supplies of consumables and any other stock/non-stock items required by the programme and re-order as necessary.

To ensure that equipment is used in accordance with NHSP national protocols.

To establish and maintain an organised working environment for the screening team working on the postnatal wards, special care/neonatal intensive care units and other settings.

To be responsible for the recruitment and selection of screening team staff in conjunction with Trust line managers

To organise a full induction programme and participate in the training of new screeners in accordance with local and national policy.

To be responsible for the day-to-day management of the screening team.

To develop and continually assess flexible working patterns, including the management of shift rotas, in order to best meet the needs of the service.

To establish, motivate and develop the team and carry out regular competency assessments in order to provide performance feedback and to assist in the identification of individual training needs.

To update a Personal Development Plan for each Screener annually.

To ensure the screening team maintains confidentiality in the written and spoken word.

To assist in the management of staff and non-staff budgets associated with the programme.

To report and record all incidents or near misses as per Trust policy and to report such incidents to the NHSP national team in a timely fashion.

To comply at all times with local policies and procedures.

Person Specification

Education, Training & Qualifications

Essential

• Educated to degree level or equivalent level of education, training or experience.
• Demonstrable practical experience within equivalent experience working in an appropriate clinical background.
• Advanced computer skills.

Desirable

• NVQ Assessor.

Knowledge & Experience

Essential

• Recent demonstrable experience managing a clinical team.
• Previous experience of external Quality Assurance.
• Previous experience of National Patient Management System and reporting to commissioners and National Team.
• Audit evaluation.
• Performance management.
• Clinical effectiveness.
• Knowledge of screening services.
• Previous experience dealing with families at distressing and traumatic times.
• Previous work within Paediatrics

Desirable

• Previous experience of managing a screening team in the NHS.
• Previous experience of working with families with babies and, or small children.

Skills/Abilities

Essential

• Exemplary interpersonal skills.
• Ability to prioritise work efficiently whilst working under pressure and supporting staff.
• Decision maker.
• Effective delivery of presentations to other professional groups.
• Oral & written communication skills.
• Good analytical skills.
• Good planning & organisational skills.
• Practical IT skills including excel.
• Can perform under pressure.
• Regular use of VDU.

Desirable

• Previous experience of presenting audit outcomes, questionnaire outcomes and producing action plans.

Key Competencies/Personal Qualities and Attributes

Essential

• Good interpersonal skills.
• Good negotiation skills.
• Good motivational skills.
• Ability to influence staff.
• Out-going personality.
• Total flexibility in availability.
• Ability to lead by example.
• Ability to apply, follow and monitor Local, Trust and national guidelines Trust and national guidelines.
• Uphold and implement throughout the team, the Trust core values, as outlined in the job description.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northampton General Hospital

Address

Northampton General Hospital

Cliftonville

Northampton

NN1 4RN

Employer's website

https://www.northamptongeneral.nhs.uk/Home.aspx (Opens in a new tab)