Security Officer

Job description

Job responsibilities

The post holder will be required to deal with a diverse range of violent and confrontational situations. The Officer will need to be able to communicate at the highest level in order to diffuse and manage conflict situations where possible and know when and how to escalate their response as appropriate. Additionally, the post holder will need to be able to work within the Trusts clinical activities, balancing the needs of ongoing care with the need to ensure safety.

The post holder will be dealing with a wide variety of potential conflict incidents many of which will occur in very emotionally charged, traumatic scenarios. Throughout this the post older will need to remain professional and impartial at all times.

The post holder will be expected to engage in appropriate physical intervention whilst adhering to all local, national and legal requirements.

Post holders will be required to complete a wide range of training in order to fulfil their role effectively which will include but is not limited to Restrictive Physical Intervention training and Conflict Resolution training alongside all Trust mandatory training. The post holder will further require a working knowledge of all relevant legislation and their application. This will include numerous aspects of criminal law, the Mental Health Act and the Mental Capacity Act among others as appropriate.

Post holders will be required to keep effective, accurate records in several different formats both written and computerised. The post holder will be expected to make effective use of several different computerised systems including the Trusts incident reporting tools, CCTV systems, access control systems and fire safety systems.

The post holder will be using and helping to maintain the Trusts CCTV network. This will include viewing live images, reviewing footage and preparing footage for the Police. This must all be completed in line with local guidelines, the ICO code of practice, the Data Protection Act and General Data Protection Regulations (GDPR). This includes the use of approved body worn camera solutions.

As a key member of the Trusts fire response team the post holder will need an in-depth knowledge of the Trusts fire safety and fire activation procedures. The post hold holder will be expected to maintain appropriate cordons, investigate the possible seat of a fire alongside any probable cause alongside giving advice to senior staff on the appropriate actions to take. On occasion it may be necessary for the post holder to lead the fire response and under certain circumstances will be required to reset the fire detection and suppression systems.

The Security department play a key role in traffic management and car parking across site and the post holder will be required to support this in a number of different ways. This will include being a first point of contact in the car parks, maintaining machinery, emptying machines, ensuring traffic flow and on occasion assisting with road closures.

The post holder will at times be required to transport cash and other valuables across site in line wit all relevant Trust policies. Additionally in support of other duties Security staff may have to take payments and deposits.

The post holder will be expected to undertake numerous sitewide pro-active patrols during which they need to be aware of any number of factors relating to not only security issues but fire prevention, information security and data protection, site safety and more. The post holder will need to be able to work independently without direct supervision and how to resolve, escalate and report issues they encounter.

The post holder will need to maintain an adequate level of fitness to complete what can be a very physically demanding role which includes not only long hours on their feet but high levels of explosive physical exertion in restraint scenarios.

The post holder will be expected to work in a number of adverse conditions across the Trust including adverse weather, heat and cold. Appropriate PPE as supplied will need to be worn where appropriate.

The post holder will need to be able to work under their own initiative and to be able to manage their time. The post holder will also need to take the lead in certain emergency situations whereby they will have to direct staff from other departments to complete appropriate tasks a safely as possible.

Person Specification

Personal Qualities & Attribute

Essential

• Flexible with work pattern.
• Confident.
• Smart appearance.
• Highly Motivated.
• Keen to learn and develop.
• Ability to work as part of a team.
• Ability to adapt to changes in working practice.
• Self-starter with ability to interpret guidance for best outcome.
• Maintain high level of alertness during shift responding to difficult situations.

Skills & Abilities

Essential

• Applicant will need to be able to physically fit.
• Computer literate.
• Good standard of verbal communication.

Desirable

• Trained to carry out restraint procedures.
• CCTV trained.
• Experience in Report Writing.

Knowledge & Experience

Essential

• Experience of working alongside others as part of a wide coverage team.
• Experience of working on own initiative.

Desirable

• Previous experience working within a Hospital.
• Familiar with security legislation/Mental Capacity Act/Deprivation of Liberty Safeguards.
• Previous experience within a security setting managing assets across a large site.
• Knowledge of CCTV use and legislation.
• Knowledge of legislation relevant to role.

Education, Training & Qualifications

Essential

• Strong communication skills.
• Educated to GCSE level or equivalent level of education, training or experience.

Desirable

• SIA Licensed.
• Report writing skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northampton General Hospital

Address

Northampton General Hospital

Cliftonville

Northampton

NN1 5BD

Employer's website

https://www.northamptongeneral.nhs.uk/Home.aspx (Opens in a new tab)