Biomedical Support Worker

Job description

Job responsibilities

Be familiar with all methods of communication used in their area of work

Manage barriers to effective communication.

Improve communication using communication skills.

Maintain good work relations with all members of staff, and to promote effective teamwork.

Deal politely and efficiently with enquiries from users and clients of the Pathology service this includes:Receiving visitors into the department.Dealing with external and internal telephone queries from the other health professionals.

Keep appropriate records of all communications.

Communicate in line with the legislation and policies governing the communication of information

Promote a positive image of themselves and the service.

Assess and identify

Feedback from others on own work.

How he/she is applying knowledge and skills in relation to the KSF outline for the post.

Own development needs and interests in the current post.

What has been helpful in his/her learning and development to date?

Take an active part in the development review of own work against the KSF outline for the post with their reviewer and suggests areas for learning and development in the coming year.

Take responsibility for own personal development and takes an active part in learning opportunities.

Evaluate the effectiveness of learning opportunities and alert others to benefits and problems.

Keeps up-to-date records of own development review process.

To assist in the training of staff members in duties in which the post holder is competent.

Attend all mandatory and statutory training.

(KSF Core Dimension 3 Health Safety and Security Level 1)

Work in accordance with local and national legislation and policies.

Be aware of their responsibilities under current legislation and policies.

Ensure compliance with all local and national standards of work practice e.g., HTA and ISO15189.

Observe and adhere to local and national risk management and health and safety policies.

Make sure that the workplace is kept clean and tidy.

Report any health and safety issues to their line manager.

Use the correct procedure when admitting visitors to the laboratory.

(KSF Core Dimension 3 Service Improvement Level 1 )

Maintain a flexible approach to the post and adapt personal practice when required to rapidly assimilate changes in workload, patterns and requirements.

Alert their line manager when users of the service are adversely affected.

(KSF Core Dimension 5 Quality Level 2)

Comply with good work practices in accordance with the standards of ISO 15189 and HTA

Work within the limits of own competence and level of responsibility and accountability in the work team

Participate in audit when required.

Maintain and promote the professional image of Pathology and Laboratory Medicine, and Northampton General Hospital NHS Trust.

(KSF Core Dimension 6 Equality and Diversity Level 1)

Treat everyone associated with Northampton General Hospital NHS Trust with dignity, courtesy, and respect.

Act in accordance with legislation and policies.

Report behaviour that undermines equality and diversity.

(KSF Dimension HWB8 Biomedical Investigation and Intervention Level 1)

To assist in the correct handling and dispatch of Cellular Pathology material for both internal and external distribution.

To receive and check all specimens from outside sources into the laboratory for distribution to the relevant area.

(KSF Dimension IK1 Information Processing Level 1)

Comply with local and national policies for the safe, secure, and confidential processing, and storage of patient and other laboratory information.

Use the Laboratory and appropriate Trust Information System according to the authorised protocols.Produce accurate Cellular Pathology reports by audio transcription using the digital dictation media and computer system.

Collate Cellular Pathology reports and specimen slides for consultant and medical staff for the weekly MDT meetings, as may be required.

Prepare reports generated by computer for any audit requirements.

Input patient data onto the laboratory information system using knowledge of data coding and procedures.

Process patient reports and distribute internally and externally

Maintain an adequate filing system.

Carry out appropriate daily maintenance of office equipment prior to being used for report generation.

Maintain stationery stocks.

Person Specification

Education and qualification

Essential

• Good standard of basic education to GCSE level

Desirable

• GCSE English, Mathematics and Science

Knowledge and experience

Essential

• Good computer skills. Able to use Microsoft Word and Excel

Desirable

• Employement in the NHS
• Experience of working in a customer service environment
• Knowledge of pathology and sciences

Skills and Abilities

Essential

• Flexible and able to work independently and also as part of team
• Ability to use computers
• Good interpersonal and communication skills

Personal qualities and attributes

Essential

• Positive attitude and aptitude for laboratory work.
• Methodical good attention to detail
• Good team worker

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northampton General Hospital

Address

Northampton General Hospital

Cliftonville

Northampton

NN1 5BD

Employer's website

https://www.northamptongeneral.nhs.uk/Home.aspx (Opens in a new tab)