Northampton General Hospital

MEDICAL SECRETARY

This job is now closed

Job summary

Medical Secretary - General Medicine

We are looking for dynamic Band 4 Medical Secretary to work within the Gastroenterology Department. This is a full time position 37.5 hours, covering the core hours of 08.00 to 16.00 Monday to Friday. The department is happy to consider a Job Share for these hours.

You will need exceptional typing skills and be able to work to deadlines. Organisational skills are essential as well as being able to manage a fast paced office with two consultants, one of whom being the clinical lead.

You would also need excellent communication skills as well as being able to work on your own initiative and motivation to deliver a first class service.

You will also need to have extensive knowledge of the Trust RTT targets and deadlines to include the validation of patient pathways and booking follow up appointments

For further information and details please contact Hazel Monk on 01604 523472

Main duties of the job

To work as part of a clerical team to support a defined team of Clinicians

Provide a comprehensive, confidential secretarial and administration support service to the Consultants, medical staff, clinical teams and department on a day to day basis. This should normally be provided during the core hours 08.00and 17.00.

However, to ensure alignment with the Direct Clinical Care time of the Clinical Teams for whom they support flexibility from the core hours may be required and will be determined locally depending on the needs of the service.

About us

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds.This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

Date posted

25 April 2022

Pay scheme

Agenda for change

Band

Band 4

Salary

£21,892 to £24,157 a year Per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Job share

Reference number

265-3293520-D

Job locations

Northampton General Hospital

Cliftonville

Northampton

NN1 5BD

Job description

Job responsibilities

Responsible for prioritising own workload and working independently within service needs.

Receive and take relevant action on telephone calls and other enquiries from key contacts, dealing with internal and external sources to resolve any problems, queries or complaints, making appointments and arranging visits and meetings where appropriate.

Deal with patients, relatives and other professionals that contact/attend the office to resolve any problems, queries, complaints or requests for appointments.

Maintain confidentiality at all times.

Job description

Job responsibilities

Responsible for prioritising own workload and working independently within service needs.

Deal with patients, relatives and other professionals that contact/attend the office to resolve any problems, queries, complaints or requests for appointments.

Maintain confidentiality at all times.

Person Specification

Education

Essential

Mnimum 3 GCSE or equivalent

Desirable

RSA or equivalent typing qualification

knowledge

Essential

Experience in working office systems
Excellent written and verbal communication skills
Specialised functional terms acquired through qualification or extensive experienc
Experience of database systems
Experience of database systems

Desirable

Data base and excel

Skills

Essential

Working knowledge of administrative procedures
Advanced keyboard skills
Excellent planning and organisational skills
Developed attention to detail and accuracy
Ability to communicate with all levels of staff including Clinicians, junior medical staff, practitioners, Managers and others as required

Desirable

Working experience of Secretarial Skills and processes

Personal Qualities

Essential

Proven to be Self motivated
Ability to use own initiative
Confident to establish and maintain good working relationships at all levels
Must be able to understand the needs of patients and deal with them with tact and sensitivity

Desirable

Excellent planning and organisational skills

Person Specification

Education

Essential

Mnimum 3 GCSE or equivalent

Desirable

RSA or equivalent typing qualification

knowledge

Essential

Experience in working office systems
Excellent written and verbal communication skills
Specialised functional terms acquired through qualification or extensive experienc
Experience of database systems
Experience of database systems

Desirable

Data base and excel

Skills

Essential

Working knowledge of administrative procedures
Advanced keyboard skills
Excellent planning and organisational skills
Developed attention to detail and accuracy
Ability to communicate with all levels of staff including Clinicians, junior medical staff, practitioners, Managers and others as required

Desirable

Working experience of Secretarial Skills and processes

Personal Qualities

Essential

Proven to be Self motivated
Ability to use own initiative
Confident to establish and maintain good working relationships at all levels
Must be able to understand the needs of patients and deal with them with tact and sensitivity

Desirable

Excellent planning and organisational skills

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Employer details

Employer name

Northampton General Hospital

Address

Northampton General Hospital

Cliftonville

Northampton

NN1 5BD

Employer's website

https://www.northamptongeneral.nhs.uk/Home.aspx (Opens in a new tab)

Employer details

Employer name

Northampton General Hospital

Address

Northampton General Hospital

Cliftonville

Northampton

NN1 5BD

Employer's website

https://www.northamptongeneral.nhs.uk/Home.aspx (Opens in a new tab)