Job summary
It is an exciting time to join University Hospitals of Northamptonshire as we deliver our ambitious vision to become the most digital hospital group in England by July 2023.
As Head of Digital Transformation and Innovation you will join our newly formed Digital Senior Leadership Team to transform our hospitals through the delivery of digital programmes, making sure we are at the forefront of providing innovative digital systems to make things easier for our staff as well as allowing clinical research to thrive as set out in our ambitious Group Digital Strategy1.
We are currently procuring and implementing several major clinical systems across the group to include EPR, EPMA, EDMS and we have a national Centre of Excellence for RPA.
The digital transformation and innovation portfolio includes programme management and transformation, digital solution development, innovation, RPA and information assurance.
We value diversity and encourage applications from people of all backgrounds, and would particularly welcome applications from underrepresented groups. Please don't let geography be a barrier to your application as we support distributed andflexible working.
If you share our digital ambition and you are a values based leader we look forward to receiving your application.
Main duties of the job
We have recently formed the University Hospitals of Northamptonshire NHS Group, bringing together the constituent organisations of Kettering General Hospital NHS Foundation Trust and Northampton General Hospital NHS Trust. We have agreed an ambitious Group Strategy 'Dedicated to Excellence' which sets out our strategic ambitions and priorities for the next five years. We have also launched our Group Digital Strategy1, which sets out our ambitions over next three years to become the most digital hospital in England by July 2023.
Across our Digital portfolio we are working to the following principles:
- Putting users' needs first
- Designing for simplicity
- Working in an agile way
- Doing things once across the Group
- Communicating and engaging throughout
All members of the Group Digital Leadership team will strive towards "Applying the culture, processes, business models & technologies of the internet era to respond to people's raised expectations" [Tom Loosemore's definition of Digital].
The post holder will be a senior management professional within UHN and be a lead enabler to the delivery of those ambitions.
About us
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Accountability
Respect
Integrity
Courage
Thank you for your interest in applying for a position at NGH. It is important that you are aware that it is now a requirement to be full vaccinated by the 31stMarch 2022 for all patient facing roles and any role that is situated in a patient facing area. This means that you will need to have had your first dose of vaccine by the 3rdFebruary 2022 and your second dose of vaccine by the 1stApril 2022. If you have any further queries or require any further information please e mail NGH Recruitment atngh-tr.hr.servicecentre@nhs.net
Job description
Job responsibilities
- To operate as a key member of the Group Digital Portfolio senior management team which oversees the effective delivery of all services within the directorate and the delivery of all the directorates objectives and responsibilities
- Develop, lead and manage the delivery of the programmes associated with the Group Digital Strategy, which includes a number of projects or initiatives of significant size, complexity and risk ensuring that they do not have an adverse impact on patient care and quality
- To lead the Groups digital product development team, taking a multi-disciplinary team approach and use of user-led approaches
- Create and foster a culture of innovation, exploring emerging technology and its application to the UHN Group ambitions.
- Hold responsibility for the deliverables for all the Digital Transformation and Innovation teams including line management of service, staff and budget
- Leadership and line management, creating the environment for happy, motivated and highly-performing teams.
- Promote the adoption of agile methodologies across project teams and into the wider Group.
- Delivery of the Project Management Office (PMO) function on behalf of the Group Digital Portfolio, reporting regularly on project Programme performance, risk management and financial control.
- Shared responsibility for the operational success to deliver the Northamptonshire Care Record (NCR) supporting the Integrated Care System (ICS) objectives. The post holder must also ensure the NCR project streams are delivered to time, budget and quality specifications.
- Development of business justifications, business cases and programme artefacts in collaboration with Business Unit operational teams, working to principles of Minimum Viable Bureaucracy.
- To provide strong, clear, motivational and visible leadership across all of the services.
- To ensure that services are continually reviewed and improve the quality, effectiveness and safety of care, actively seeking out and learning the lessons from complaints, compliments, investigations and other information and intelligence
- To ensure services are fully compliant with relevant Trust policies, standards and procedures, and are part of and contribute effectively to systems of clinical governance.
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the Shortlisting Criteria section of the document.
Job description
Job responsibilities
- To operate as a key member of the Group Digital Portfolio senior management team which oversees the effective delivery of all services within the directorate and the delivery of all the directorates objectives and responsibilities
- Develop, lead and manage the delivery of the programmes associated with the Group Digital Strategy, which includes a number of projects or initiatives of significant size, complexity and risk ensuring that they do not have an adverse impact on patient care and quality
- To lead the Groups digital product development team, taking a multi-disciplinary team approach and use of user-led approaches
- Create and foster a culture of innovation, exploring emerging technology and its application to the UHN Group ambitions.
- Hold responsibility for the deliverables for all the Digital Transformation and Innovation teams including line management of service, staff and budget
- Leadership and line management, creating the environment for happy, motivated and highly-performing teams.
- Promote the adoption of agile methodologies across project teams and into the wider Group.
- Delivery of the Project Management Office (PMO) function on behalf of the Group Digital Portfolio, reporting regularly on project Programme performance, risk management and financial control.
- Shared responsibility for the operational success to deliver the Northamptonshire Care Record (NCR) supporting the Integrated Care System (ICS) objectives. The post holder must also ensure the NCR project streams are delivered to time, budget and quality specifications.
- Development of business justifications, business cases and programme artefacts in collaboration with Business Unit operational teams, working to principles of Minimum Viable Bureaucracy.
- To provide strong, clear, motivational and visible leadership across all of the services.
- To ensure that services are continually reviewed and improve the quality, effectiveness and safety of care, actively seeking out and learning the lessons from complaints, compliments, investigations and other information and intelligence
- To ensure services are fully compliant with relevant Trust policies, standards and procedures, and are part of and contribute effectively to systems of clinical governance.
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the Shortlisting Criteria section of the document.
Person Specification
Education, Training & Qualifications
Essential
- Educated to Masters level education or equivalent level or equivalent experience working at a senior level leading digital transformation or innovation functions in a complex environment
Desirable
- Quality improvement methodology qualification e.g. QSIR
- Agile delivery qualification e.g. ScrumMaster, AgilePM.
- Detailed knowledge of the provision of health services
Knowledge & Experience
Essential
- Evidence of continuing professional development
- In depth specialist professional knowledge across Digital transformation, product development, service design, use of emerging technology, risk management, assurance and compliance and staff management acquired through training and experience over an extended period
- Proven experience of effectively managing large-scale projects from brief through to delivery, including risk management and change control
- Expert resource management with a natural ability to direct and lead, set project objectives, manage priorities and dependencies, mitigate risks and report status updates to teams and stakeholders
- Highly developed, specialist knowledge and experience of managing a range of complex project and programme activities to formulate plans and strategies that have effect across multiple services or organisations
- Significant experience of managing complex digital or data programmes
- Expert in horizon scanning for new technology opportunities that can be applied to support delivery of organisational objectives
- Track record in successfully delivering major operational service improvement initiatives demonstrated by quantifiable metrics
- Significant experience operating at a senior management level
- High-level awareness of Board-level working in a complex and changing organisation
- Experience building, leading, motivating, managing and developing high-performing teams
- Experience of strategic thinking at a senior level
- Experience of working with a wide range of stakeholders using different approaches relevant to the audience
- Ability to influence at all levels and a highly strategic thinker
- Budgetary management experience
- Extensive experience line managing staff including developing and delivering appropriate role profiles and structures to meet operational needs
Desirable
- Experience of working in health organisations
- Experience of working with key external improvement agencies
Skills
Essential
- Advanced decision making and organisational skills
- Ability to apply appropriate project management methodologies according to the risk, scope and scale of a project
- Ability to analyse and appropriately present often highly complex information, identify necessary action and make recommendations and follow these through, e.g. presenting at Board level
- Ability to make judgements on multi-stranded or complex Digital problems which may have no precedent or where there are conflicting opinions
- Ability to self-motivate and work on own initiative and organise own workload and that of the team to operate effectively
- Ability to adopt an adaptive leadership style to deliver strategic programmes in a politically sensitive and complex environment
- Excellent interpersonal skills, including high-level negotiation and influencing, development and coaching, and managing performance effectively.
- Ability to interpret reports often with highly complex information and advise managers on likely problem areas using narrative and graphical presentations
- Advanced verbal communication skills; ability to build rapport with a wide range of stakeholders at all levels and to develop wider networks.
- Advanced written communication skills; ability to convey highly complex information in a way that is understood by a range of target audiences.
- Excellent influencing and negotiating skills, applied both internally and externally
Desirable
- Track record of communicating externally (blogging, Twitter, conference speaking) about your professional role and raising the profile of an organisation
Key Competencies/ Personal Qualities & Attributes
Essential
- Aligned to the Group's values of Compassion, Accountability, Respect, Integrity and Courage
- Highly motivated, hard-working, self-confident, robust and resilient individual with drive and determination to deliver
- Able to establish credibility
- Able to perform confidently in stressful situations
- Honesty and professional integrity
- Commitment to personal development and development of staff
- Can constructively challenge and effectively manage conflict to reach a positive conclusion
- Passionate commitment to embedding diversity and equality internally and externally
Person Specification
Education, Training & Qualifications
Essential
- Educated to Masters level education or equivalent level or equivalent experience working at a senior level leading digital transformation or innovation functions in a complex environment
Desirable
- Quality improvement methodology qualification e.g. QSIR
- Agile delivery qualification e.g. ScrumMaster, AgilePM.
- Detailed knowledge of the provision of health services
Knowledge & Experience
Essential
- Evidence of continuing professional development
- In depth specialist professional knowledge across Digital transformation, product development, service design, use of emerging technology, risk management, assurance and compliance and staff management acquired through training and experience over an extended period
- Proven experience of effectively managing large-scale projects from brief through to delivery, including risk management and change control
- Expert resource management with a natural ability to direct and lead, set project objectives, manage priorities and dependencies, mitigate risks and report status updates to teams and stakeholders
- Highly developed, specialist knowledge and experience of managing a range of complex project and programme activities to formulate plans and strategies that have effect across multiple services or organisations
- Significant experience of managing complex digital or data programmes
- Expert in horizon scanning for new technology opportunities that can be applied to support delivery of organisational objectives
- Track record in successfully delivering major operational service improvement initiatives demonstrated by quantifiable metrics
- Significant experience operating at a senior management level
- High-level awareness of Board-level working in a complex and changing organisation
- Experience building, leading, motivating, managing and developing high-performing teams
- Experience of strategic thinking at a senior level
- Experience of working with a wide range of stakeholders using different approaches relevant to the audience
- Ability to influence at all levels and a highly strategic thinker
- Budgetary management experience
- Extensive experience line managing staff including developing and delivering appropriate role profiles and structures to meet operational needs
Desirable
- Experience of working in health organisations
- Experience of working with key external improvement agencies
Skills
Essential
- Advanced decision making and organisational skills
- Ability to apply appropriate project management methodologies according to the risk, scope and scale of a project
- Ability to analyse and appropriately present often highly complex information, identify necessary action and make recommendations and follow these through, e.g. presenting at Board level
- Ability to make judgements on multi-stranded or complex Digital problems which may have no precedent or where there are conflicting opinions
- Ability to self-motivate and work on own initiative and organise own workload and that of the team to operate effectively
- Ability to adopt an adaptive leadership style to deliver strategic programmes in a politically sensitive and complex environment
- Excellent interpersonal skills, including high-level negotiation and influencing, development and coaching, and managing performance effectively.
- Ability to interpret reports often with highly complex information and advise managers on likely problem areas using narrative and graphical presentations
- Advanced verbal communication skills; ability to build rapport with a wide range of stakeholders at all levels and to develop wider networks.
- Advanced written communication skills; ability to convey highly complex information in a way that is understood by a range of target audiences.
- Excellent influencing and negotiating skills, applied both internally and externally
Desirable
- Track record of communicating externally (blogging, Twitter, conference speaking) about your professional role and raising the profile of an organisation
Key Competencies/ Personal Qualities & Attributes
Essential
- Aligned to the Group's values of Compassion, Accountability, Respect, Integrity and Courage
- Highly motivated, hard-working, self-confident, robust and resilient individual with drive and determination to deliver
- Able to establish credibility
- Able to perform confidently in stressful situations
- Honesty and professional integrity
- Commitment to personal development and development of staff
- Can constructively challenge and effectively manage conflict to reach a positive conclusion
- Passionate commitment to embedding diversity and equality internally and externally
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
