Job summary
We are looking to recruit an enthusiastic and service focused candidate to join the Medical Education team at Northampton General Hospital as Medical Education Administration Assistant.
This role provides vital support to the wider Medical Education team and requires a candidate with passion and drive to help the Medical Education Department to develop and excel.
Main duties of the job
We are looking to recruit an enthusiastic and service focused candidate to join the Medical Education team at Northampton General Hospital as Medical Education Administration Assistant.
The successful candidate will need to have administration experience, good organisation skills, and hold the ability to work effectively and proactively as part of a team as well as alone.
You must be able to communicate effectively at all levels, both internally and externally, and possess the ability to remain calm under pressure. You should be organised and able to deal positively with changing workload priorities.
You will need to be well motivated and a good communicator to promote and provide excellent delivery of the trusts Medical Education services, to both staff and visiting parties.
Excellent IT skills are vital, including a sound working knowledge of the Microsoft Office Package including Access and Excel. Full training will be provided on bespoke in-house IT systems.
The roles core operating hours are between 08:30 and 17:00, however working outside of these core hours maybe required with prior notice.
About us
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
Compassion
Respect
Integrity
Courageous
Accountable
Job description
Job responsibilities
- General administrative duties
- Create reports for all undergraduate and postgraduate teaching in the centre including course feedback in line with Leicester medical school and Health Education England (HEE).
- Maintain the databases for postgraduate doctors in training
- Effectively use a wide variety of computer programmes (Word, Excel, Outlook etc.) generating graphs, charts, diagrams and reports as and when required
- Support the Administration apprentice with general administration tasks
- Able to manage own time and work independently
- Contribute to own personal development ensuring statutory and mandatory training is attended
- Advise consultants, junior doctors and medical students, referring enquiries to the appropriate member of the Medical Education Team as necessary.
- Record use of room data on the Cripps PGMC activity database
- Produce registers and feedback forms for Departmental and Foundation teaching sessions
- Accurately record teaching attendance of medical students and doctors on the relevant databases
- Produce feedback summaries from postgraduate and undergraduate teaching sessions for the Consultant, Junior Doctors and other healthcare professionals including calculating percentage response rates
- Produce student induction folders
- Assist the Education coordinators in delivery of undergraduate and post graduate education administration
- Be willing to work outside of core hours at junior doctor inductions and other times, given reasonable notice.
Job description
Job responsibilities
- General administrative duties
- Create reports for all undergraduate and postgraduate teaching in the centre including course feedback in line with Leicester medical school and Health Education England (HEE).
- Maintain the databases for postgraduate doctors in training
- Effectively use a wide variety of computer programmes (Word, Excel, Outlook etc.) generating graphs, charts, diagrams and reports as and when required
- Support the Administration apprentice with general administration tasks
- Able to manage own time and work independently
- Contribute to own personal development ensuring statutory and mandatory training is attended
- Advise consultants, junior doctors and medical students, referring enquiries to the appropriate member of the Medical Education Team as necessary.
- Record use of room data on the Cripps PGMC activity database
- Produce registers and feedback forms for Departmental and Foundation teaching sessions
- Accurately record teaching attendance of medical students and doctors on the relevant databases
- Produce feedback summaries from postgraduate and undergraduate teaching sessions for the Consultant, Junior Doctors and other healthcare professionals including calculating percentage response rates
- Produce student induction folders
- Assist the Education coordinators in delivery of undergraduate and post graduate education administration
- Be willing to work outside of core hours at junior doctor inductions and other times, given reasonable notice.
Person Specification
Education, Training & Qualifications
Essential
- Educated to GCSE level in C grade or above in English, Maths, Science and IT or equivalent level of education, training or experience
Desirable
Knowledge & Experience
Essential
- Knowledge and experience of a range of administrative processes
- Good IT skills, proficient in using MS packages e.g. Word, Outlook and Excel. Knowledge of MS Access
- Experience of working in a busy office environment
- Experience of working in a team
Desirable
- Previous experience in the NHS
- Knowledge of Medical Education
- Knowledge if AV/IT equipment
Skills
Essential
- Good organisational skills with the ability to prioritise own work and work to deadlines
- Ability to concentrate while working with frequent interruptions, often for long periods on a VDU
- Good written and verbal communication skills with a high level of attention to detail and accuracy
- Good interpersonal skills with the ability to establish working relationships with a wide range of people within and outside the Trust
- Required to move furniture and equipment to prepare meeting rooms for training sessions on a regular basis
Desirable
- Ability to set up and troubleshoot AV presentation aids for teaching sessions
Key Competencies/Personal Qualities and Attributes
Essential
- Ability to use own initiative
- Motivated with a 'can do' attitude
- Able to learn new systems quickly
- Recognises and values own and other peoples achievements
- Excellent punctuality
- Able to maintain a calm, professional and efficient manner in sometimes stressful circumstances but with the ability to asserts the themselves when required
- Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
Person Specification
Education, Training & Qualifications
Essential
- Educated to GCSE level in C grade or above in English, Maths, Science and IT or equivalent level of education, training or experience
Desirable
Knowledge & Experience
Essential
- Knowledge and experience of a range of administrative processes
- Good IT skills, proficient in using MS packages e.g. Word, Outlook and Excel. Knowledge of MS Access
- Experience of working in a busy office environment
- Experience of working in a team
Desirable
- Previous experience in the NHS
- Knowledge of Medical Education
- Knowledge if AV/IT equipment
Skills
Essential
- Good organisational skills with the ability to prioritise own work and work to deadlines
- Ability to concentrate while working with frequent interruptions, often for long periods on a VDU
- Good written and verbal communication skills with a high level of attention to detail and accuracy
- Good interpersonal skills with the ability to establish working relationships with a wide range of people within and outside the Trust
- Required to move furniture and equipment to prepare meeting rooms for training sessions on a regular basis
Desirable
- Ability to set up and troubleshoot AV presentation aids for teaching sessions
Key Competencies/Personal Qualities and Attributes
Essential
- Ability to use own initiative
- Motivated with a 'can do' attitude
- Able to learn new systems quickly
- Recognises and values own and other peoples achievements
- Excellent punctuality
- Able to maintain a calm, professional and efficient manner in sometimes stressful circumstances but with the ability to asserts the themselves when required
- Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
