Job summary
University Hospitals of Northamptonshire NHS Group comprises Kettering General Hospital and Northampton General Hospital. With a budget of over £800 million and with over 11,000 staff, we operate two hospitals, several community services, and serve a population of 900,000 people across Northamptonshire.
It is an exciting time to join us as we set out to focus on our three priorities to improve UHN as a place to receive care, to improve UHN as a place to work and to meet our financial targets.
Within the Continuous Improvement Directorate, the Programme Management Office (PMO) is responsible for providing the support and expertise required to ensure the successful delivery of all programmes associated with our strategy, including ensuring that there is robust governance and management of the efficiency and cost improvement programme.
The Head of the Programme Management Office will lead the PMO Team to ensure the delivery of the portfolio of work across UHN, including the delivery of the strategic priorities. The post holder will report to the Director of Continuous Improvement and will be responsible for providing leadership to the Programme Management Office function and team, provide advice and subject matter expertise in project and programme management best practice, tools and techniques.
Main duties of the job
Key functions of the PMO will be to:
- Manage the strategic priority and transformation portfolio including key decision-making timelines, ongoing prioritisation and resource allocation;
- Support, coach and challenge sponsors and workstream leads to deliver their strategic priority programmes and transformation initiatives against objectives rapidly;
- Manage and run the ongoing benefits realisation process on behalf of the Trusts;
- Quality assure strategic and transformation initiatives and act as a supportive yet challenging independent reviewer of programmes;
- Set up and run an effective monitoring and reporting process to provide a single source of truth for the Integrated Leadership Team on the progress of strategic priorities and associated strategic deliverables and transformation programmes;
- Develop and maintain programme-level plans construct critical paths spanning the portfolio and work with our Health Intelligence team to report against key performance indicators, developing processes to gather, analyse and interpret data and information for programme management purposes;
- Manage the PMO for the UHN / UHL Collaboration Programme;
- Develop and implement a process to ensure risks, dependencies and interdependencies are managed, reviewed and mitigated appropriately; and
- Drive the use of appropriate best practice, improvement methodologies and project management tools to improve likelihood of programme delivery.
About us
Please submit your application as soon as possible as we reserve the right to close adverts once we have received sufficient applications
University Hospitals of Northamptonshire NHS Group is made up of Northampton General Hospital NHS Trust and Kettering General NHS Foundation Trust. Both hospitals are separate hospitals/employers with hospital board and leadership. We share an integrated executive team leading on a shared vision, mission, priorities, strategies and Dedicated to Excellence Values.
Our Excellence Values
- Compassion
- Accountability
- Respect
- Integrity
- Courage
We want to recruit the best people to deliver our services across UHN and help to unleash everyone's full potential.
UHN encourages applications from people who identify from all protected groups. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We recognise the valuable contribution that the Armed Forces community make to our organisation. We have signed the Armed Forces Covenant and achieved Silver Award under the Armed Forces Employer Recognition Scheme.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for UHN.
Job description
Job responsibilities
For the detailed job description and main responsibilities, please see the attached Job Description and Person Specification.
For more details on the post, please contact:
Becky Taylor - Director of Continuous Improvement
Rebecca.Taylor113@nhs.net
or
Cindy Odendaal - EA to Director of Continuous Improvement
Cindy.Odendaal@nhs.net
Job description
Job responsibilities
For the detailed job description and main responsibilities, please see the attached Job Description and Person Specification.
For more details on the post, please contact:
Becky Taylor - Director of Continuous Improvement
Rebecca.Taylor113@nhs.net
or
Cindy Odendaal - EA to Director of Continuous Improvement
Cindy.Odendaal@nhs.net
Person Specification
Qualifications
Essential
- Masters level qualification in general or healthcare management, or relevant equivalent experience.
- Evidence of continuous professional development.
- Further specialist training relevant to the role, e.g. project management qualification such as MSP Practitioner
Experience
Essential
- Significant experience in managing large portfolios, programmes and projects within the NHS or a comparable large organisation, preferably in a service related environment.
- Demonstrable significant experience in providing a PMO support service within the NHS or a comparable large organisation, preferably in a service related environment.
- Experience and understanding of a project or programme management methodology including setting project objectives; determining project scope and deliverables; developing a robust project plan; risks and issues management and monitoring and reporting arrangements.
- Experience supporting teams through a process of change, sensitively managing complex issues and managing where performance has not been met, including where that is unwelcome news
- Proven collaborative relationship engagement skills with both internal and external stakeholders at a senior level, including managing relationships and encouraging collaborative working between cross-functional teams, and with third parties.
- Experience of analysing areas of highly complex and multifaceted activity in relation to current performance to drive opportunities for future efficiencies.
- Proven ability to support the delivery of a programme of sustainable cost improvements.
- Experience of analysing areas of highly complex and multifaceted activity in relation to current performance to drive opportunities for future efficiencies.
Knowledge
Essential
- Demonstrable specialist knowledge and practical application of programme development and delivery which has resulted in measurable benefit.
- Understand what comprises a robust, quality programme plan, be able to critically assess a complex plan and communicate constructive feedback.
- Ability to lead and manage project teams and hold to account (for the purposes of project delivery) staff across a number of clinical or corporate departments.
Desirable
- Knowledge and clear understanding of the background to, and aims of current healthcare policy in the NHS, with experience of interpreting and applying national guidance across the local health economy.
Skills
Essential
- Demonstrate effective analytical and problem solving skills. Ability to analyse complex facts and situations and develop a range of options, coupled with the ability to respond to sudden unexpected demands.
- Able to empathise and build rapport with clinicians, front-line staff, managers and others, to influence, motivate and engage them into adopting new ways of working.
- Strength of character to constructively challenge programme leads and executive SROs where areas are not delivering against project plans, key milestones and project deadlines.
- Able to receive, process, summarise, interpret and communicate highly complex, sensitive and contentious information where there are barriers to acceptance and resistance to change.
- Must be able to work under pressure; prioritise a number of tasks, taking into account internal and external deadlines, escalating issues in a timely manner.
- Effective and adaptable interpersonal and influencing strategies including the ability to persuade others with personal conviction and facts.
- Communicate effectively to a range of groups and individuals in both verbal and written form. Excellent facilitation and presentation skills, with ability to manage varying levels of understanding.
- Accurate and advanced IT/keyboard skills including producing high level reports and presentations, with significant VDU use
- Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users.
Person Specification
Qualifications
Essential
- Masters level qualification in general or healthcare management, or relevant equivalent experience.
- Evidence of continuous professional development.
- Further specialist training relevant to the role, e.g. project management qualification such as MSP Practitioner
Experience
Essential
- Significant experience in managing large portfolios, programmes and projects within the NHS or a comparable large organisation, preferably in a service related environment.
- Demonstrable significant experience in providing a PMO support service within the NHS or a comparable large organisation, preferably in a service related environment.
- Experience and understanding of a project or programme management methodology including setting project objectives; determining project scope and deliverables; developing a robust project plan; risks and issues management and monitoring and reporting arrangements.
- Experience supporting teams through a process of change, sensitively managing complex issues and managing where performance has not been met, including where that is unwelcome news
- Proven collaborative relationship engagement skills with both internal and external stakeholders at a senior level, including managing relationships and encouraging collaborative working between cross-functional teams, and with third parties.
- Experience of analysing areas of highly complex and multifaceted activity in relation to current performance to drive opportunities for future efficiencies.
- Proven ability to support the delivery of a programme of sustainable cost improvements.
- Experience of analysing areas of highly complex and multifaceted activity in relation to current performance to drive opportunities for future efficiencies.
Knowledge
Essential
- Demonstrable specialist knowledge and practical application of programme development and delivery which has resulted in measurable benefit.
- Understand what comprises a robust, quality programme plan, be able to critically assess a complex plan and communicate constructive feedback.
- Ability to lead and manage project teams and hold to account (for the purposes of project delivery) staff across a number of clinical or corporate departments.
Desirable
- Knowledge and clear understanding of the background to, and aims of current healthcare policy in the NHS, with experience of interpreting and applying national guidance across the local health economy.
Skills
Essential
- Demonstrate effective analytical and problem solving skills. Ability to analyse complex facts and situations and develop a range of options, coupled with the ability to respond to sudden unexpected demands.
- Able to empathise and build rapport with clinicians, front-line staff, managers and others, to influence, motivate and engage them into adopting new ways of working.
- Strength of character to constructively challenge programme leads and executive SROs where areas are not delivering against project plans, key milestones and project deadlines.
- Able to receive, process, summarise, interpret and communicate highly complex, sensitive and contentious information where there are barriers to acceptance and resistance to change.
- Must be able to work under pressure; prioritise a number of tasks, taking into account internal and external deadlines, escalating issues in a timely manner.
- Effective and adaptable interpersonal and influencing strategies including the ability to persuade others with personal conviction and facts.
- Communicate effectively to a range of groups and individuals in both verbal and written form. Excellent facilitation and presentation skills, with ability to manage varying levels of understanding.
- Accurate and advanced IT/keyboard skills including producing high level reports and presentations, with significant VDU use
- Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
