Job summary
The opportunity has arisen for a Band 3 Support Secretary/Audio Typist within the Planned Medicine within a very dynamic team.
This Role will require excellent organisational, communication and interpersonal skills.
Audio typing skills and a working knowledge of Microsoft Word and Excel are essential.
An understanding of medical terminology is desirable and previous experience of Medway is advantageous although not essential as training will be provided together with training on the Digital Dictation system.
Main duties of the job
- Undertake clinic typing as and when instructed by the team co-ordinator or relevant Medical Secretary.
- Ensure all typing is completed in line with the Medical Secretariat benchmarks and in the interests of patient care.
- Undertake other clerical duties as delegated by the team co-ordinator/Medical Secretary as and when required.
- Support the Medical Secretary in handling patient, GP and other general enquiries as instructed.
- Ensure all patient notes and reports are organised to enable prompt return to the filing section.
- Assist in meeting administrative targets for the Clinical Administrative Team and the Trust as a whole.
About us
Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire. Our Excellence Values: Compassion Respect Integrity Courageous Accountable
Job description
Job responsibilities
- Undertake clinic typing as and when instructed by the team co-ordinator or relevant Medical Secretary.
- Ensure all typing is completed in line with the Medical Secretariat benchmarks and in the interests of patient care.
- Undertake other clerical duties as delegated by the team co-ordinator/Medical Secretary as and when required.
- Support the Medical Secretary in handling patient, GP and other general enquiries as instructed.
- Ensure all patient notes and reports are organised to enable prompt return to the filing section.
- Assist in meeting administrative targets for the Clinical Administrative Team and the Trust as a whole.
- Ensure maximum data accuracy of patient data at all times.
- Adhere to security and data protection policies of the Trust in respect of access and use of patient data, equipment security etc.
- Maintain confidentiality at all times.
- Use computer, office equipment and telephones to undertake the duties of the post, including the use of Medway for identification of patients, in-patients, out-patients and waiting list data and tracking in and out of letters and hospital case notes.
- Support patients, GPs and consultants departments etc., by handling clerical duties as allocated by the Medical Secretary/Service Manager by providing effective and efficient service in a polite, positive and courteous manner (and in the absence of the Medical Secretary).
- Assist or participate in the training of staff, including temporary staff.
- Deputise/cover for the Medical Secretary during periods of sickness and annual leave subject to service requirements.
- Undergo an appraisal with your line manager annually which will enable you to develop an appropriate training and development plan to suit both your personal and professional needs
- Ensure that all mandatory training, i.e. Fire lectures and refresher days are updated as required and in line with Health and Safety policies
- Participate in relevant events as required.
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the Shortlisting Criteria section of the document.
Job description
Job responsibilities
- Undertake clinic typing as and when instructed by the team co-ordinator or relevant Medical Secretary.
- Ensure all typing is completed in line with the Medical Secretariat benchmarks and in the interests of patient care.
- Undertake other clerical duties as delegated by the team co-ordinator/Medical Secretary as and when required.
- Support the Medical Secretary in handling patient, GP and other general enquiries as instructed.
- Ensure all patient notes and reports are organised to enable prompt return to the filing section.
- Assist in meeting administrative targets for the Clinical Administrative Team and the Trust as a whole.
- Ensure maximum data accuracy of patient data at all times.
- Adhere to security and data protection policies of the Trust in respect of access and use of patient data, equipment security etc.
- Maintain confidentiality at all times.
- Use computer, office equipment and telephones to undertake the duties of the post, including the use of Medway for identification of patients, in-patients, out-patients and waiting list data and tracking in and out of letters and hospital case notes.
- Support patients, GPs and consultants departments etc., by handling clerical duties as allocated by the Medical Secretary/Service Manager by providing effective and efficient service in a polite, positive and courteous manner (and in the absence of the Medical Secretary).
- Assist or participate in the training of staff, including temporary staff.
- Deputise/cover for the Medical Secretary during periods of sickness and annual leave subject to service requirements.
- Undergo an appraisal with your line manager annually which will enable you to develop an appropriate training and development plan to suit both your personal and professional needs
- Ensure that all mandatory training, i.e. Fire lectures and refresher days are updated as required and in line with Health and Safety policies
- Participate in relevant events as required.
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the Shortlisting Criteria section of the document.
Person Specification
Qualifications
Essential
- Educated to GSCE level or equivalent level of education, training or experience
- Audio typing
- NVQ Level 3 in administration
Desirable
Knowledge/ Experience
Essential
- Experience of office/admin systems
Desirable
- Use of medical terminology
- Experience in health related organisations
Person Specification
Qualifications
Essential
- Educated to GSCE level or equivalent level of education, training or experience
- Audio typing
- NVQ Level 3 in administration
Desirable
Knowledge/ Experience
Essential
- Experience of office/admin systems
Desirable
- Use of medical terminology
- Experience in health related organisations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
