Job summary
The Maternity Services would like to recruit an enthusiastic, motivated Ward Clerk to join our team for 30 hours per week.
You will be working on both the Delivery Suite and the Antenatal/Postnatal Ward, and the post has a fixed two-week working pattern of shifts which are 12 hour days, usually three shifts in the first week and two in the second. There is opportunity to cover staff absence.
12 hour shifts are worked by the whole team of Midwives, HCA's and Ward Clerks, to provide an all round comprehensive team of care givers and support staff.
Main duties of the job
Full clerical support to the team, including (but not limited to)
Providing a security conscious, warm welcome and orientation to patients and visitors to the Clinical Areas.
Admission and discharge of patients, including tracking notes and documentation to maintain accurate bed state.
Managing the phone lines, often this will be patients needing signposting to the correct area and/or basic advice - referring to the Midwifery Team appropriately.
Stationary stock management, ordering supplies and exploring options when specific equipment needs arise.
At all times maintain complete confidentiality and provide a positive image of the Trust.
Assist with the update of the overall appearance to the clinical areas, including ward boards and signage, promoting current information through maintaining supplies of information leaflets.
About us
Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire. Our Excellence Values: Compassion Respect Integrity Courageous Accountable
Job description
Job responsibilities
Please see attached Job Description and interview criteria for your information.
Orientation and training will be provided.
Job description
Job responsibilities
Please see attached Job Description and interview criteria for your information.
Orientation and training will be provided.
Person Specification
Educations, Training and Qualifications
Essential
- Educated to GCSE level or equivalent level of education, training or experience
Desirable
- NVQ level 2 qualification in admin or equivalent hospital experience
Knowledge and Experience
Essential
- Ability to overcome communication barriers
- Experience of working as part of a team
- Knowledge and basic understanding of Information Governance, information storage and Data Protection
Desirable
- Previous experience of working in a hospital environment
- Knowledge of administrative procedures
Skills
Essential
- Skills To demonstrate accuracy and clarity in verbal, written and electronic communication in relation to own work
- Ability to deal with queries both face to face and on the telephone.
- Ability to use own initiative
- Able to deal with multiple tasks
- Requirement to use VDU and lift files
- Routine concentration for secretarial work
Desirable
- Demonstrate understanding / importance of Health and Safety
- Deal with distressed patients and their carers
- Occasional exposure to verbal abuse
Person Specification
Educations, Training and Qualifications
Essential
- Educated to GCSE level or equivalent level of education, training or experience
Desirable
- NVQ level 2 qualification in admin or equivalent hospital experience
Knowledge and Experience
Essential
- Ability to overcome communication barriers
- Experience of working as part of a team
- Knowledge and basic understanding of Information Governance, information storage and Data Protection
Desirable
- Previous experience of working in a hospital environment
- Knowledge of administrative procedures
Skills
Essential
- Skills To demonstrate accuracy and clarity in verbal, written and electronic communication in relation to own work
- Ability to deal with queries both face to face and on the telephone.
- Ability to use own initiative
- Able to deal with multiple tasks
- Requirement to use VDU and lift files
- Routine concentration for secretarial work
Desirable
- Demonstrate understanding / importance of Health and Safety
- Deal with distressed patients and their carers
- Occasional exposure to verbal abuse
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
