Job summary
The Enhanced Care Assistant (ECA) will provide a full range of observation, interaction and support to patients on a one to one basis whilst maintaining respect for the individuality, confidentiality and dignity of the patient.
They will be able to work collaboratively with multi-disciplinary team members to ensure therapeutic relationship building and a consistently high standard of Enhanced Care is delivered to individual patients following the assessment and planning of person-centred care by a Registered Nurse.
Do you enjoy working with people who need extra support? Are you an individual who is able to demonstrate empathy, person-centred care and the ability to cope in challenging situations by using your excellent communication skills?
You will be required to hold meaningful conversations and assist patients with meaningful activities, to help alleviate the distress or anxiety caused by their hospital admission. An exciting opportunity has arisen to join our new Enhanced Care team.
The Enhanced Care Team has been developed to enable us to provide additional support to patients who require it. In this role you will provide Enhanced Care to individual patients who have complex health and social needs within an inpatient ward environment or department as directed by a Registered Health practitioner.
Main duties of the job
We are looking for passionate individuals who are able to demonstrate empathy, person-centred care and the ability to cope in challenging situations. Good communication and escalation avoidance skills are essential.
Knowledge, experience and awareness of the needs experienced by people living with mental health and/or cognitive impairment and skills to initiate therapeutic interventions are preferred.
Training in enhanced care, validation technique, conflict resolution, understanding of mental health and cognitive impairment, legal implications of Liberty Protection Standards and the use of safe holding and breakaway technique as a last possible safeguarding resort, will be available for those involved in providing enhanced care.
We would like to attract people who are caring, compassionate and committed to demonstrating our Trusts CARE values and vision:
In return for your commitment, you will become a key part of a dynamic, professional and supportive 24/7 team committed to providing high standards of care and on-going training and development. You will work under the direction of the Leadership Team, with access to regular peer and individual supervision. Successful candidates will participate in a comprehensive trust induction to help enhance your skills and knowledge.
Shift pattern - Long days (7am to 7.30 pm) and Long nights (7pm to 7.30am)
About us
Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey.Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire.
Our Excellence Values:
Compassion
Respect
Integrity
Courageous
Accountable
Job description
Job responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the Shortlisting Criteria section of the document.
Job description
Job responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the Shortlisting Criteria section of the document.
Person Specification
Qualifications
Essential
- NVQ Care Level 3/Care certificate
- McCormack Physical intervention training Level 2 and 3 or equivalent NHS intervention training*
Desirable
- MAPA/RAID training in date
Knowledge & Experience
Essential
- Nursing care experience gained within an NHS or care home setting
- Ability to use skilled communication techniques including: tact, diplomacy, discretion, empathy, negotiation skills, motivational skills, persuading and influencing skills and de-escalation of potentially emotionally charged and hostile situations
- Experience of working closely as part of a team
Desirable
- Experience in specific to care of patients with cognitive impairment
Skills
Essential
- To demonstrate accuracy and clarity in verbal, written and electronic communication in relation to own work
- Knowledge and understanding of Information Governance and information storage expectations
- Experience of physical and psychological care duties
- De-escalate situations in which patients/ their carers become distressed, in any context requested by leadership team
- Able to effectively prioritise attention to patients in accordance with defined protocols and delegation from Registered Nurse
- Hand/eye co-ordination
- Provides person-centred care of patient on a daily basis
- Able to maintain close observation whilst engaging patient in variable tasks
- Recording and reporting variance in patient condition, including vital signs
- Can manoeuvre patients using aids e.g. hoists and wheelchairs
- Bathes and assists patients with toileting on a daily basis
- Willingness to participate in care of dying patients
- Deal with body fluids, smells and infectious illness as per CARE values
Key Competencies/ Personal Qualities & Attributes
Essential
- Understanding and ability to treat all employees and other hospital information confidentially
- Recognition of factors in maintaining own and others health, wellness, safety and security.
- Recognition of in/equality and values diversity
Person Specification
Qualifications
Essential
- NVQ Care Level 3/Care certificate
- McCormack Physical intervention training Level 2 and 3 or equivalent NHS intervention training*
Desirable
- MAPA/RAID training in date
Knowledge & Experience
Essential
- Nursing care experience gained within an NHS or care home setting
- Ability to use skilled communication techniques including: tact, diplomacy, discretion, empathy, negotiation skills, motivational skills, persuading and influencing skills and de-escalation of potentially emotionally charged and hostile situations
- Experience of working closely as part of a team
Desirable
- Experience in specific to care of patients with cognitive impairment
Skills
Essential
- To demonstrate accuracy and clarity in verbal, written and electronic communication in relation to own work
- Knowledge and understanding of Information Governance and information storage expectations
- Experience of physical and psychological care duties
- De-escalate situations in which patients/ their carers become distressed, in any context requested by leadership team
- Able to effectively prioritise attention to patients in accordance with defined protocols and delegation from Registered Nurse
- Hand/eye co-ordination
- Provides person-centred care of patient on a daily basis
- Able to maintain close observation whilst engaging patient in variable tasks
- Recording and reporting variance in patient condition, including vital signs
- Can manoeuvre patients using aids e.g. hoists and wheelchairs
- Bathes and assists patients with toileting on a daily basis
- Willingness to participate in care of dying patients
- Deal with body fluids, smells and infectious illness as per CARE values
Key Competencies/ Personal Qualities & Attributes
Essential
- Understanding and ability to treat all employees and other hospital information confidentially
- Recognition of factors in maintaining own and others health, wellness, safety and security.
- Recognition of in/equality and values diversity
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
