Job summary
Are you someone who understands the power data, information and insight can offer to an organisation in the NHS? Are you ready for the opportunity to lead the transformation of our health intelligence service across our organisation? Leading a team of 40+ colleagues across two pressured acute hospitals, the Head of Health Intelligence is a vital role across University Hospitals of Northamptonshire (UHN) as this role will lead the reporting, analytics, insights and data quality services which is so important for not only the day-to-day running of the hospitals, but also strategic planning. UHN are in the midst of a major transformation programme as they implement a new cloud-based data warehouse and powerBI visualisation tool and look to revolutionise the way they operate, interact and support colleagues across UHN.
So do you want to support the development and implementation of a new cloud-based data warehouse and PowerBI tools alongside the migration of data to a modern new EPR? Can you demonstrate an aptitude for defining and delivering a vision and strategy data and analytics whilst improving operational service and solving day to day challenges. If yes we are looking for you...
Interested in applying? We would welcome informal conversations with Natasha Chare, Chief Digital Information Officer. Please get in touch with Lewis Chinnick: lewis.chinnick@nhs.net to arrange.
Interviews to take place May 29-30th.
Main duties of the job
WHAT YOU WILL BE DOING:
We are looking for someone who can develop and deliver an effective and efficient analysis and intelligence service (both clinical and operational) that provides reporting and decision support to all levels of UHN. The post holder must ensure that accurate and timely data and information is provided that can inform strategic and operational decision making at all levels. This will be achieved through the provision of a customer focused service that harnesses high quality information to drive quality and safety of healthcare delivery by providing targeted insight to support operational and strategic decision making.
About us
WHY YOU SHOULD WORK FOR US:
- Great learning and development opportunities to enable all staff to fulfil their potential
- Salary sacrifice schemes
- NHS agenda for change terms and conditions with generous annual leave provision
- NHS pension
- Flexible working
- Opportunity to lead on a transformation agenda including implementation of new technologies
Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. Kettering General Hospital have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire.
Our Excellence Values: Compassion Respect Integrity Courageous Accountable
Job description
Job responsibilities
Please see attached job description and person specification for further details on this role.
The Head of Health Intelligence (post holder) is responsible for delivering the data, analysis and intelligence functions to support the UHNs strategic aims and will be an integral part of the Digital Leadership team.
All members of the Digital Leadership team will strive towards Applying the culture, processes, business models & technologies of the internet era to respond to peoples raised expectations [Tom Loosemores definition of Digital].
The post holder will have senior responsibility for providing and developing an effective and efficient analysis and intelligence service (both clinical and operational) that provides reporting and decision support to all levels of UHN. The post holder must ensure that excellent accurate and timely data and information is provided that can inform strategic and operational decision making at all levels. This will be achieved through the provision of a customer focused service that harnesses high quality information to drive quality and safety of healthcare delivery by providing targeted insight to support operational and strategic decision making.
Job description
Job responsibilities
Please see attached job description and person specification for further details on this role.
The Head of Health Intelligence (post holder) is responsible for delivering the data, analysis and intelligence functions to support the UHNs strategic aims and will be an integral part of the Digital Leadership team.
All members of the Digital Leadership team will strive towards Applying the culture, processes, business models & technologies of the internet era to respond to peoples raised expectations [Tom Loosemores definition of Digital].
The post holder will have senior responsibility for providing and developing an effective and efficient analysis and intelligence service (both clinical and operational) that provides reporting and decision support to all levels of UHN. The post holder must ensure that excellent accurate and timely data and information is provided that can inform strategic and operational decision making at all levels. This will be achieved through the provision of a customer focused service that harnesses high quality information to drive quality and safety of healthcare delivery by providing targeted insight to support operational and strategic decision making.
Person Specification
Education, Training & Qualifications
Essential
- Educated to Masters level with a degree or equivalent experience and competencies or extensive relevant senior experience.
- Digital, Information or statistical qualification, or extensive relevant senior experience.
Desirable
- Evidence of continuing professional development
- Management qualifications
Knowledge & Experience
Essential
- Experience of managing transformation of a service
- Highly developed specialist knowledge of working with health information systems, with ability to keep fully informed about emerging technology through horizon scanning and networking.
- Knowledge of driving through change and developing an insight and analysis culture, moving from reporting the past to supporting future decision making.
- In depth knowledge of MS office, Excel, Word, Access, Outlook etc.
- Knowledge of NHS Information requirements
- Knowledge and experience of statutory reporting
- Extensive knowledge of NHS Data Definitions, Standards, Data Manual and statutory requirements.
- Extensive knowledge of NHS reporting, data flows, Commissioning process, PBR, DHSC central returns etc. and the vital importance of submitting accurate and timely information.
- Extensive knowledge of NHS reporting, data flows, Commissioning process, PBR, DHSC central returns etc. and the vital importance of submitting accurate and timely information.
- Demonstrate the ability to solve problems and make decisions within the parameters of the job role e.g. assessing and dealing with queries relating to information.
- Demonstrate the ability to plan, organise and prioritise workload according to the demands of conflicting and unpredictable requests
- Responsibility for patient confidentiality issues, ensuring data protection act is adhered to
- Possess excellent communication skills in order to provide and receive information which may be complicated e.g. discuss data requests to ensure information is accurate, consistent and of the best quality, with internal and external clients
- Create reports using appropriate tooling to summarise and analyse data from various sources, ensuring systems are adapted to reflect changes in data collected
- Responsibility for patient confidentiality issues, ensuring data protection act is adhered to
- Possess excellent communication skills in order to provide and receive information which may be complicated e.g. discuss data requests to ensure information is accurate, consistent and of the best quality, with internal and external clients
- Create reports using appropriate tooling to summarise and analyse data from various sources, ensuring systems are adapted to reflect changes in data collected.
- Substantial recent experience working in NHS Informatics/Performance management.
- Working at a senior level to effectively lead a specialist team
- Experience of staff management including personal development reviews and recruitment
- Experience of delivering presentations to large and diverse groups.
- Experience of developing policies and procedures.
- Experience of working within multi-disciplinary teams
- Detailed knowledge and application of performance management tools and techniques and the development and use of balanced scorecards / dashboards
- Experience of dealing with National NHS organisations such as the Department of Health and Social Care and CCG's
Desirable
- Highly developed specialist knowledge of MS SQL Business Intelligence tools.
- Knowledge and experience of SUS / CDS data exchanges
- Knowledge and experience of understanding user needs, seeking feedback and user research methods to improve reporting, analytics and insight delivery
- Knowledge of Freedom of Information Legislation, Data Protection Act etc
- Knowledge of the Information Governance agenda
- Highly developed specialist knowledge and understanding of Information Governance Toolkit especially in relation to Information Quality Assurance
- Knowledge of NHS clinical coding
Key Competencies/ Personal Qualities & Attributes
Essential
- Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
Person Specification
Education, Training & Qualifications
Essential
- Educated to Masters level with a degree or equivalent experience and competencies or extensive relevant senior experience.
- Digital, Information or statistical qualification, or extensive relevant senior experience.
Desirable
- Evidence of continuing professional development
- Management qualifications
Knowledge & Experience
Essential
- Experience of managing transformation of a service
- Highly developed specialist knowledge of working with health information systems, with ability to keep fully informed about emerging technology through horizon scanning and networking.
- Knowledge of driving through change and developing an insight and analysis culture, moving from reporting the past to supporting future decision making.
- In depth knowledge of MS office, Excel, Word, Access, Outlook etc.
- Knowledge of NHS Information requirements
- Knowledge and experience of statutory reporting
- Extensive knowledge of NHS Data Definitions, Standards, Data Manual and statutory requirements.
- Extensive knowledge of NHS reporting, data flows, Commissioning process, PBR, DHSC central returns etc. and the vital importance of submitting accurate and timely information.
- Extensive knowledge of NHS reporting, data flows, Commissioning process, PBR, DHSC central returns etc. and the vital importance of submitting accurate and timely information.
- Demonstrate the ability to solve problems and make decisions within the parameters of the job role e.g. assessing and dealing with queries relating to information.
- Demonstrate the ability to plan, organise and prioritise workload according to the demands of conflicting and unpredictable requests
- Responsibility for patient confidentiality issues, ensuring data protection act is adhered to
- Possess excellent communication skills in order to provide and receive information which may be complicated e.g. discuss data requests to ensure information is accurate, consistent and of the best quality, with internal and external clients
- Create reports using appropriate tooling to summarise and analyse data from various sources, ensuring systems are adapted to reflect changes in data collected
- Responsibility for patient confidentiality issues, ensuring data protection act is adhered to
- Possess excellent communication skills in order to provide and receive information which may be complicated e.g. discuss data requests to ensure information is accurate, consistent and of the best quality, with internal and external clients
- Create reports using appropriate tooling to summarise and analyse data from various sources, ensuring systems are adapted to reflect changes in data collected.
- Substantial recent experience working in NHS Informatics/Performance management.
- Working at a senior level to effectively lead a specialist team
- Experience of staff management including personal development reviews and recruitment
- Experience of delivering presentations to large and diverse groups.
- Experience of developing policies and procedures.
- Experience of working within multi-disciplinary teams
- Detailed knowledge and application of performance management tools and techniques and the development and use of balanced scorecards / dashboards
- Experience of dealing with National NHS organisations such as the Department of Health and Social Care and CCG's
Desirable
- Highly developed specialist knowledge of MS SQL Business Intelligence tools.
- Knowledge and experience of SUS / CDS data exchanges
- Knowledge and experience of understanding user needs, seeking feedback and user research methods to improve reporting, analytics and insight delivery
- Knowledge of Freedom of Information Legislation, Data Protection Act etc
- Knowledge of the Information Governance agenda
- Highly developed specialist knowledge and understanding of Information Governance Toolkit especially in relation to Information Quality Assurance
- Knowledge of NHS clinical coding
Key Competencies/ Personal Qualities & Attributes
Essential
- Passionate and committed to bring our Dedicated to Excellence values to life, improving the way we work with each other, particularly focusing on empowerment, equality diversity and inclusion of our staff, patients and service users
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
