Medical Secretary

Kettering General Hospital NHS Foundation Trust

This job is now closed

Job summary

An exciting opportunity has arisen to join the General Surgery Team. This role will provide a comprehensive secretarial service to the General Surgery consultants and team.

This will role will assist in the organisation of the Consultants workload and ensure that all duties are carried out to the highest possible standard. You will be required toliaise with other departments and external sources as required.

Main duties of the job

Booking of follow up outpatient appointments, including cancellations and reschedules.
To assist in the compilation of any patient, clinic or admission lists, liaising with waiting list /appointment staff where necessary, giving concise instructions regarding preparation and administration of waiting list issues and procedures and appointment requests, cancellations and rescheduling.
Deal with patients, relatives, medical representatives and other professionals that attend the office to resolve any problems, queries, complaints or requests for appointments.
Ensure confidentiality at all times.
Maintain diaries, assist in scheduling the consultant's workload, and liaise with other relevant parties concerning the planning and re-scheduling of work as necessary.
Ensure all known abnormal or urgent results are brought to the attention of the consultant, or an appropriate member of the team; ensuring urgent action is taken as appropriate.
Ensure systems are in place to ensure that accurate copies of correspondence, pathology and other investigative reports are accurately filed in medical records case notes, following laid down guidelines.
Ensure word processing of all documents relevant to consultant's work, clinical and non-clinical, including the transcription on Bighand, prioritising workload effectively.

About us

Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire. Our Excellence Values: Compassion Respect Integrity Courageous Accountable

Date posted

08 April 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

264-5978428-SUR-A

Job locations

Kettering General Hospital

Rothwell Road

Kettering

NN16 8UZ

Job description

Job responsibilities

Take responsibility to ensure that Professional Registration is up to date at all times and does not lapse or expire and to inform line management immediately with any concerns or if registration lapses or expires. (all registered staff)
This post involves access to patients and their data including children and/or vulnerable adults as defined by the Disclosure and Barring Service (DBS). It will therefore be necessary to apply for and be in receipt of a satisfactory standard DBS check of the post holder.
The Trust requires all roles requiring DBS check, to have a satisfactory DBS recheck every three years
The Trust requires require all new starters to subscribe to the DBS update service where it is a requirement of the role.
Be responsible for maintaining own vaccinations/Hepatitis B immunity.
Safeguard patient confidentiality at all times including adherence to the Data Protection Act.
Attend the Trust statutory refresher courses as necessary
This post is subject to the terms and conditions of employment of Kettering General Hospital NHS Foundation Trust.
Be aware of the responsibility of all employees to maintain a safe and healthy environment for patients, visitors and staff.
Ensure that all duties are carried out to the highest possible standard, and in accordance with current quality initiatives within the area of work and the Trust Equality, Diversity and Inclusion Strategy.
Have a commitment to identifying and minimising risk, report all incidents and report to manager any risks which need to be assessed.
Any other duties commensurate with the grade and in line with the requirement of the post.
This job description reflects the present requirements of the post and it does not form part of the contract of employment. If the duties of the post change and develop the job description will be reviewed and will be subject to amendment, in consultation with the postholder. Appropriate notice of such changes will be given.

Job description

Job responsibilities

Take responsibility to ensure that Professional Registration is up to date at all times and does not lapse or expire and to inform line management immediately with any concerns or if registration lapses or expires. (all registered staff)
This post involves access to patients and their data including children and/or vulnerable adults as defined by the Disclosure and Barring Service (DBS). It will therefore be necessary to apply for and be in receipt of a satisfactory standard DBS check of the post holder.
The Trust requires all roles requiring DBS check, to have a satisfactory DBS recheck every three years
The Trust requires require all new starters to subscribe to the DBS update service where it is a requirement of the role.
Be responsible for maintaining own vaccinations/Hepatitis B immunity.
Safeguard patient confidentiality at all times including adherence to the Data Protection Act.
Attend the Trust statutory refresher courses as necessary
This post is subject to the terms and conditions of employment of Kettering General Hospital NHS Foundation Trust.
Be aware of the responsibility of all employees to maintain a safe and healthy environment for patients, visitors and staff.
Ensure that all duties are carried out to the highest possible standard, and in accordance with current quality initiatives within the area of work and the Trust Equality, Diversity and Inclusion Strategy.
Have a commitment to identifying and minimising risk, report all incidents and report to manager any risks which need to be assessed.
Any other duties commensurate with the grade and in line with the requirement of the post.
This job description reflects the present requirements of the post and it does not form part of the contract of employment. If the duties of the post change and develop the job description will be reviewed and will be subject to amendment, in consultation with the postholder. Appropriate notice of such changes will be given.

Person Specification

Skills

Essential

IT Skills/Microsoft Office
Audio Typing
Medical Terminology

Desirable

Short Hand

Qualifications

Essential

GCSE Level Education or equivalent
NVQ level 3 in administration or equivalent

Desirable

RSA III or Equivalent

Knowledge & Experience

Essential

Previous Medical Secretary Experience at senior or Director level
Experience of office/admin systems
Experience in a health related organisation
Knowledge/experience of medical terms

Person Specification

Skills

Essential

IT Skills/Microsoft Office
Audio Typing
Medical Terminology

Desirable

Short Hand

Qualifications

Essential

GCSE Level Education or equivalent
NVQ level 3 in administration or equivalent

Desirable

RSA III or Equivalent

Knowledge & Experience

Essential

Previous Medical Secretary Experience at senior or Director level
Experience of office/admin systems
Experience in a health related organisation
Knowledge/experience of medical terms

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information