Job summary
To deliver an exceptional and innovative Knowledge & Library Service to staff, learners, and partner organisations as a member of the Knowledge & Library Service team. The library supports all trust staff and learners to deliver patient-centred, evidence-based care in a timely and efficient manner and supports research in the trust and the continual professional development of trust staff through a range of library services.
Main duties of the job
Ensure that all electronic library resources such as databases, journals, e-books, point of care tools and other online resources are easily accessible to staff and students, delivering training, liaising with providers, troubleshooting any issues, evaluating resources, and providing statistical reports. To be the Athens administrator for the trust, managing user accounts and enabling access to our subscribed resources.
Managing, designing, and maintaining the library website and intranet pages to facilitate access to library resources and services and designing library promotional materials.
Conduct literature searches to support evidence-based practice, producing current awareness updates.
About us
Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire. Our Excellence Values: Compassion Respect Integrity Courageous Accountable
Job description
Job responsibilities
- Take the lead in the development and utilisation of electronic resources in the Knowledge & Library Service.
- Manage the link resolver software to ensure seamless access to the librarys online resources. Provide training, liaise with suppliers, troubleshoot technical issues, and take a proactive approach to exploring and using the latest technology to improve access to the electronic resources and the library service. To make changes to practices and procedures to increase efficiency and effectiveness, implementing service changes as new technologies become available.
- To be the Athens administrator for the organisation: manage user accounts, resolving any access and technical issues, and liaising with suppliers to enable Athens access to library resources.
- To be responsible for maintaining and updating the library website and library pages on the intranet.
- Manage the library management system (koha) in collaboration with the consortium LMS lead. Troubleshoot technical issues, write SQL reports to gather data to inform service developments. Have knowledge of relevant legislation and information governance issues to ensure that the system is compliant. Implement changes to practices and procedures in the library as the system develops and new features become available.
- Answer a wide range of library and other enquiries from a diverse range of people, both internal and external to the organisation. Have an in-depth knowledge of specialist library resources and services to assist library users.
- Have knowledge of specialised databases and other resources to assist the Clinical Librarian by undertaking literature and evidence searches on behalf of trust staff to support patient care and evidence-based decision making. Undertake evidence searches to support the production of evidence-based patient information in the trust. Analyse the search results and use their judgment and knowledge to decide on the key findings that will support evidence-based decisions. Ensure searches are completed in a timely manner and accurate records kept.
- To use their knowledge of the digital landscape to support the digital transformation agenda and digital upskilling in the trust. Work with a range of stakeholders and teams, including the digital champions, digital leads, and L&D Team.
- Actively contributing to the support and development of Learning Management Systems to improve the learning experience for staff and students.
- In conjunction with the Clinical Librarian, produce and deliver a range of courses to promote use of Knowledge & Library Service resources through a variety of means such as e-learning, virtual classroom, bitesize learning etc. Support staff using the library to complete Statutory & Mandatory e-learning.
- Communicate with library colleagues locally, regionally and nationally to share knowledge & expertise and widen access to resources and training.
- Produce specialist current awareness bulletins of the latest research to support both clinical and non-clinical practice. Use their knowledge of the different databases to conduct effective literature searches, and to decide on the relevant articles to include.
- Create KnowledgeShare current awareness alerts for library members.
- To contribute to local and national evaluations of the effectiveness and impact of library & knowledge services. This includes collecting quantitative and qualitative feedback, including responsibility for running the annual library survey, case studies, evidence of impact, statistical data etc and keeping up-to-date spreadsheets to support service developments and compiling statistical reports from the data. To use this evidence to help inform decision making.
- To support the KLS manager to prepare the KLS strategy and action plan and to support with the Quality Improvement Outcomes Framework submission.
- Keep up to date with KLS and digital technology developments both locally, regionally, and nationally including CILIP, NHSE and government policies & strategies.
- Horizon scan for new approaches, technologies, and opportunities to support the education innovation agenda working collaboratively with the wider L&D Innovation team to share knowledge and ideas and drive service improvements.
- Support Knowledge Management activities the library is involved with.
- Market and promote the library service through traditional and innovative means including library inductions, training, and targeted communications. Use graphic design packages to create a range of promotional materials, in a variety of media. Create displays and market stalls to promote the service, attending events across the organisation. Raise the profile of the library service through a range of mechanisms including Corporate and Library Inductions, meetings, group briefings and other opportunities that are presented.
- To write, update & review library operating procedures. Suggest and implement changes to procedures in areas of expertise.
- Responsibility to plan and prioritise own workload and use initiative.
- To work with Knowledge & Library Service Manager and the library team to continually improve delivery of the Library Service to all Trust staff.
This list of duties is not intended to be exhaustive, but indicates the main areas of work and may be subject to change after consultation with the post-holder to meet the changing needs of the service.
Job description
Job responsibilities
- Take the lead in the development and utilisation of electronic resources in the Knowledge & Library Service.
- Manage the link resolver software to ensure seamless access to the librarys online resources. Provide training, liaise with suppliers, troubleshoot technical issues, and take a proactive approach to exploring and using the latest technology to improve access to the electronic resources and the library service. To make changes to practices and procedures to increase efficiency and effectiveness, implementing service changes as new technologies become available.
- To be the Athens administrator for the organisation: manage user accounts, resolving any access and technical issues, and liaising with suppliers to enable Athens access to library resources.
- To be responsible for maintaining and updating the library website and library pages on the intranet.
- Manage the library management system (koha) in collaboration with the consortium LMS lead. Troubleshoot technical issues, write SQL reports to gather data to inform service developments. Have knowledge of relevant legislation and information governance issues to ensure that the system is compliant. Implement changes to practices and procedures in the library as the system develops and new features become available.
- Answer a wide range of library and other enquiries from a diverse range of people, both internal and external to the organisation. Have an in-depth knowledge of specialist library resources and services to assist library users.
- Have knowledge of specialised databases and other resources to assist the Clinical Librarian by undertaking literature and evidence searches on behalf of trust staff to support patient care and evidence-based decision making. Undertake evidence searches to support the production of evidence-based patient information in the trust. Analyse the search results and use their judgment and knowledge to decide on the key findings that will support evidence-based decisions. Ensure searches are completed in a timely manner and accurate records kept.
- To use their knowledge of the digital landscape to support the digital transformation agenda and digital upskilling in the trust. Work with a range of stakeholders and teams, including the digital champions, digital leads, and L&D Team.
- Actively contributing to the support and development of Learning Management Systems to improve the learning experience for staff and students.
- In conjunction with the Clinical Librarian, produce and deliver a range of courses to promote use of Knowledge & Library Service resources through a variety of means such as e-learning, virtual classroom, bitesize learning etc. Support staff using the library to complete Statutory & Mandatory e-learning.
- Communicate with library colleagues locally, regionally and nationally to share knowledge & expertise and widen access to resources and training.
- Produce specialist current awareness bulletins of the latest research to support both clinical and non-clinical practice. Use their knowledge of the different databases to conduct effective literature searches, and to decide on the relevant articles to include.
- Create KnowledgeShare current awareness alerts for library members.
- To contribute to local and national evaluations of the effectiveness and impact of library & knowledge services. This includes collecting quantitative and qualitative feedback, including responsibility for running the annual library survey, case studies, evidence of impact, statistical data etc and keeping up-to-date spreadsheets to support service developments and compiling statistical reports from the data. To use this evidence to help inform decision making.
- To support the KLS manager to prepare the KLS strategy and action plan and to support with the Quality Improvement Outcomes Framework submission.
- Keep up to date with KLS and digital technology developments both locally, regionally, and nationally including CILIP, NHSE and government policies & strategies.
- Horizon scan for new approaches, technologies, and opportunities to support the education innovation agenda working collaboratively with the wider L&D Innovation team to share knowledge and ideas and drive service improvements.
- Support Knowledge Management activities the library is involved with.
- Market and promote the library service through traditional and innovative means including library inductions, training, and targeted communications. Use graphic design packages to create a range of promotional materials, in a variety of media. Create displays and market stalls to promote the service, attending events across the organisation. Raise the profile of the library service through a range of mechanisms including Corporate and Library Inductions, meetings, group briefings and other opportunities that are presented.
- To write, update & review library operating procedures. Suggest and implement changes to procedures in areas of expertise.
- Responsibility to plan and prioritise own workload and use initiative.
- To work with Knowledge & Library Service Manager and the library team to continually improve delivery of the Library Service to all Trust staff.
This list of duties is not intended to be exhaustive, but indicates the main areas of work and may be subject to change after consultation with the post-holder to meet the changing needs of the service.
Person Specification
Education, Training & Qualifications
Essential
- Degree in library OR information science OR Information Studies
Desirable
- Member of CILIP (Chartered Institute of Library and Information Professionals.)
Knowledge & Skills
Essential
- Advanced IT skills, including website design, managing electronic resources and use of library management systems
- Ability to learn new systems as technology advances and support staff and users.
- Production of promotional material using graphic design packages, in a variety of media.
- Excellent communication, interpersonal and presentation skills
- Excellent organisational and time management skills
- Ability to think creatively and identify solutions to overcome problems.
Desirable
- Support of digital transformation.
- Production of statistical reports to inform service developments
- Literature search knowledge.
- Designing & running surveys, gaining feedback to improve service offe
- Knowledge of a wide range of library procedures & services
Experience
Essential
- Experience of using digital tools to improve the service offer, to innovate and to upskill the workforce.
- Ability to work on own initiative but also a team playe
Desirable
- Experience working in a library
- Experience working in an NHS library
- Experience of designing and delivering training.
- Experience of Learning Management Systems.
- Experience of creating and running surveys, and producing reports to inform service delivery
Person Specification
Education, Training & Qualifications
Essential
- Degree in library OR information science OR Information Studies
Desirable
- Member of CILIP (Chartered Institute of Library and Information Professionals.)
Knowledge & Skills
Essential
- Advanced IT skills, including website design, managing electronic resources and use of library management systems
- Ability to learn new systems as technology advances and support staff and users.
- Production of promotional material using graphic design packages, in a variety of media.
- Excellent communication, interpersonal and presentation skills
- Excellent organisational and time management skills
- Ability to think creatively and identify solutions to overcome problems.
Desirable
- Support of digital transformation.
- Production of statistical reports to inform service developments
- Literature search knowledge.
- Designing & running surveys, gaining feedback to improve service offe
- Knowledge of a wide range of library procedures & services
Experience
Essential
- Experience of using digital tools to improve the service offer, to innovate and to upskill the workforce.
- Ability to work on own initiative but also a team playe
Desirable
- Experience working in a library
- Experience working in an NHS library
- Experience of designing and delivering training.
- Experience of Learning Management Systems.
- Experience of creating and running surveys, and producing reports to inform service delivery
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
