Job summary
A fantastic opportunity has arisen within the Ophthalmology service at Kettering General Hospital to join a team with a vision to provide the best experience for patients.
Main duties of the job
You should be able to work as part of a very busy team and on your own initiative, as well as having excellent communication, organisation and interpersonal skills. You will need to be flexible and be able to manage a workload to meet pre-determined deadlines. You should have a proven clerical background, excellent customer focused communication skills, confidence in using basic IT systems and have the ability to work to tight deadlines.
About us
Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey.Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire.
Our Excellence Values:
Compassion
Respect
Integrity
Courageous
Accountable
Job description
Job responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the Shortlisting Criteria section of the document.
Job description
Job responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the Shortlisting Criteria section of the document.
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent level of education including Literacy and numeracy
- A good standard of general education, including spoken and written English
Knowledge and Experience
Essential
- Experience of team working
Desirable
- Experience in the use of computerised patient administration systems
- Previous reception experience
- Previous experience working in a hospital environment
- Knowledge of hospital systems including CareFlow/ Medi Viewer
Skills
Essential
- Demonstrate ability to use own initiative
- Demonstrate a high level of personal-self management and organisation i.e organising own day-today activities
- Able to communicate effectively with colleagues, service users and their families/carers
- Able to work under pressure
Desirable
- Able to escalate issues of concern to senior members of staff as necessary
Person Specification
Qualifications
Essential
- Educated to GCSE level or equivalent level of education including Literacy and numeracy
- A good standard of general education, including spoken and written English
Knowledge and Experience
Essential
- Experience of team working
Desirable
- Experience in the use of computerised patient administration systems
- Previous reception experience
- Previous experience working in a hospital environment
- Knowledge of hospital systems including CareFlow/ Medi Viewer
Skills
Essential
- Demonstrate ability to use own initiative
- Demonstrate a high level of personal-self management and organisation i.e organising own day-today activities
- Able to communicate effectively with colleagues, service users and their families/carers
- Able to work under pressure
Desirable
- Able to escalate issues of concern to senior members of staff as necessary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).