Job summary
A new and exciting opportunity has arisen for a process-oriented, enthusiastic and proactive individual to join our Education team at Kettering General Hospital.
The post holder will provide administrative and business support across a variety of education and organisational development work streams including Induction, Apprenticeships and Education, training and Organisational Development offerings.
The post holder will Lead, manage and develop the Education and Development Administration Team as they work together with the wider education team to ensure that all staff have the opportunity to learn and develop. through innovate teaching and learning opportunities
Main duties of the job
The post holder is responsible for the day to day running of the Learning & Development Adminteam and supports the strategic development of OLM functionality.
To support the L&D Managers in the delivery of key workforce objectives related to theadministration and process function of learning and development, mandatory training,role specific training and appraisals.
To support the Trust in the administration and process of apprenticeships for staff and trueapprentices, including having responsibility for the Digital Account Service. Working closelywith the department managers and leads to ensure all paperwork, contracts etc are completed. This will Using the Digital Account Service to register new Apprentices, keep track of the levy money toensure that we are within budget and work with the apprentice leads to plan new starts to fit inwith the available LEVY .
To support the L&D managers in the reporting of data and in particular support the analysisand sharing of the mandatory training data, meeting external reporting requirements as required
Provide effective input into the work of the Trust, to support the achievement of our group visionand values:
About us
Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire. Our Excellence Values: Compassion Respect Integrity Courageous Accountable
Job description
Job responsibilities
To work within the education department to ensure that processes and systems are integrated and run smoothly in order to meet the requirements of staff and managers eg; appraisals, aligning training to positions, trust induction for new starters, OLM, and training Tuesday.
Responsible for maintaining a thorough knowledge of OLM to provide updates to the L&D and Workforce Systems Manager to provide routine reporting and other external reporting on mandatory training, role specific training, appraisals and other training activities recorded in ESR/OLM
Support the L&D Managers on project planning and project implementation in response to new and developing policy and legislation in regard to recording learning and development activities and appraisals.
Have a working understanding of OLM/ESR and ensuring reports are completed within relevant deadlines, and responsive to requests form both internal and external to the organisation as directed.
To have a basic working knowledge of Agenda for Change and CQC and apply this to mandatory training, appraisals, apprenticeships, employment services and workforce information ie, training compliance etc
On an annual basis manage and administrate the training diary and ensure provision of mandatory training covers all learners regarding access, room bookings, evidence recording. Liaise with the subject leaders for review and assurance as to the meeting of the Skills for health framework. This involves using tact, persuasive and negotiating skills as there is more demand that capacity.
Manage the L&D admin team to create courses on OLM, setting up paper booking sheets for some courses and setting the diary for the year to reflect the training plan.
Manage the L&D team to administrate the room bookings for ad hoc requests and that they ensure training rooms are fit for use, providing resources and training the equipment as and when required.
Manage the process of new starters attending the Trust Induction. This includes overseeing the process working with HR Service Centre, Workforce Information, room holders and IT to ensure staff have a smooth onboarding experience. Liaise with all the speakers and market stall holders ensuring attendance and react to situations where speakers fail to attend. Ensure all relevant paperwork is completed and recorded on OLM.
Support the administration and organisation of externally accredited programmes using the external LMS systems to meet course regulation supporting income generation.
Job description
Job responsibilities
To work within the education department to ensure that processes and systems are integrated and run smoothly in order to meet the requirements of staff and managers eg; appraisals, aligning training to positions, trust induction for new starters, OLM, and training Tuesday.
Responsible for maintaining a thorough knowledge of OLM to provide updates to the L&D and Workforce Systems Manager to provide routine reporting and other external reporting on mandatory training, role specific training, appraisals and other training activities recorded in ESR/OLM
Support the L&D Managers on project planning and project implementation in response to new and developing policy and legislation in regard to recording learning and development activities and appraisals.
Have a working understanding of OLM/ESR and ensuring reports are completed within relevant deadlines, and responsive to requests form both internal and external to the organisation as directed.
To have a basic working knowledge of Agenda for Change and CQC and apply this to mandatory training, appraisals, apprenticeships, employment services and workforce information ie, training compliance etc
On an annual basis manage and administrate the training diary and ensure provision of mandatory training covers all learners regarding access, room bookings, evidence recording. Liaise with the subject leaders for review and assurance as to the meeting of the Skills for health framework. This involves using tact, persuasive and negotiating skills as there is more demand that capacity.
Manage the L&D admin team to create courses on OLM, setting up paper booking sheets for some courses and setting the diary for the year to reflect the training plan.
Manage the L&D team to administrate the room bookings for ad hoc requests and that they ensure training rooms are fit for use, providing resources and training the equipment as and when required.
Manage the process of new starters attending the Trust Induction. This includes overseeing the process working with HR Service Centre, Workforce Information, room holders and IT to ensure staff have a smooth onboarding experience. Liaise with all the speakers and market stall holders ensuring attendance and react to situations where speakers fail to attend. Ensure all relevant paperwork is completed and recorded on OLM.
Support the administration and organisation of externally accredited programmes using the external LMS systems to meet course regulation supporting income generation.
Person Specification
Qualifications
Essential
- Educated to / undertaking relevant level 5 diploma or equivalent level of education, training or experience.
- Specialist knowledge of OLM
- Advanced administration skills
Desirable
- Certificate in Education and Training or equivalent knowledge / experience
Knowledge
Essential
- Expert knowledge and experience in planning schedules, recording activities, compilation of statistics including an awareness of quality assurance.
- Have an understanding of how training can be delivered across a varied delivery methods
- Expert knowledge in designing and producing training materials based on the organisation's and the individual's needs
- administrative experience at a senior level to include diary management, typing of documents, booking and arranging of meetings and events, minute note taking
- knowledge and experience of using web-based systems e.g the apprenticeship service DAS account the Resus council(UK) LMS
- experience providing great customer service
- extensive knowledge of the functionality and processes of apprenticeships
Desirable
- Knowledge of procurement systems
- Demonstrates the ability to administer and monitor a budget or financial systems
- Knowledge of the education skills Funding Agency
Skills
Essential
- Excellent communication, planning and problem solving skills
- Ability to produce high quality, clear, understandable, reports including presentation of complex information to audiences with little knowledge of the subject
- Excellent knowledge of MS Office (Word, Excel, PowerPoint, Outlook).
- Advanced key board skills required
- Excellent time management skills and ability to work on own initiative e.g. organising materials and resource for courses including checking network, email and clinical system accounts. Taking remedial action to ensure resources are available for scheduled training sessions
- demonstratable motivation in developing new skills and knowledge embraces change and innovation positively and with enthusiasm
- Excellent organisational skills and ability to work on own initiative with the ability to prioritise work. This will need to be responsive to the wider influences such as the Trusts Opel status, and so regularly change
- ability to actively listen and to hear people's issues and concerns. Ability to communicate difficult complex and contentious information in a way that is heard and understood.
- Experience of acting as the first point of contact for a service and providing advice to internal and external customers
- This role may require working on both Sites in the Group and potentially at off site venues so the ability to travel independently - ie car driver is desired
Desirable
- Experience in creating eLearning content such as software simulations, including scenarios, and quizzes using authoring tool software e.g. Adobe Captivate
Person Specification
Qualifications
Essential
- Educated to / undertaking relevant level 5 diploma or equivalent level of education, training or experience.
- Specialist knowledge of OLM
- Advanced administration skills
Desirable
- Certificate in Education and Training or equivalent knowledge / experience
Knowledge
Essential
- Expert knowledge and experience in planning schedules, recording activities, compilation of statistics including an awareness of quality assurance.
- Have an understanding of how training can be delivered across a varied delivery methods
- Expert knowledge in designing and producing training materials based on the organisation's and the individual's needs
- administrative experience at a senior level to include diary management, typing of documents, booking and arranging of meetings and events, minute note taking
- knowledge and experience of using web-based systems e.g the apprenticeship service DAS account the Resus council(UK) LMS
- experience providing great customer service
- extensive knowledge of the functionality and processes of apprenticeships
Desirable
- Knowledge of procurement systems
- Demonstrates the ability to administer and monitor a budget or financial systems
- Knowledge of the education skills Funding Agency
Skills
Essential
- Excellent communication, planning and problem solving skills
- Ability to produce high quality, clear, understandable, reports including presentation of complex information to audiences with little knowledge of the subject
- Excellent knowledge of MS Office (Word, Excel, PowerPoint, Outlook).
- Advanced key board skills required
- Excellent time management skills and ability to work on own initiative e.g. organising materials and resource for courses including checking network, email and clinical system accounts. Taking remedial action to ensure resources are available for scheduled training sessions
- demonstratable motivation in developing new skills and knowledge embraces change and innovation positively and with enthusiasm
- Excellent organisational skills and ability to work on own initiative with the ability to prioritise work. This will need to be responsive to the wider influences such as the Trusts Opel status, and so regularly change
- ability to actively listen and to hear people's issues and concerns. Ability to communicate difficult complex and contentious information in a way that is heard and understood.
- Experience of acting as the first point of contact for a service and providing advice to internal and external customers
- This role may require working on both Sites in the Group and potentially at off site venues so the ability to travel independently - ie car driver is desired
Desirable
- Experience in creating eLearning content such as software simulations, including scenarios, and quizzes using authoring tool software e.g. Adobe Captivate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
