Job summary
An exciting opportunity has arisen to join the Corporate Complex Discharge Team as a Discharge Co-ordinator.
The Complex Discharge Team provides support for patients who have been identified as needing support from partner organisations for a safe and timely discharge.
The ideal candidate will have excellent people, planning and organisational skills and be able to work under pressure. You will also need to be highly motivated and flexible to work over a 7 day period.
The role will focus on supporting our patients with discharge plans to avoid admission to hospital or to commence planning of discharge care needs from point of admission and you will be supported by a wider Corporate Discharge Team and Ward Clinical Teams.
You will need to demonstrate proactive, enthusiastic, energetic patient centered care planning.
Main duties of the job
Working in collaboration with the multidisciplinary team, the post holder aims to facilitate effective, efficient and safe discharges through admission avoidance in urgent care areas and capture newly admitted patients with complex discharge needs commencing discharge planning through SBAR assessments from the point of admission within Kettering General Hospital. As an enthusiastic and adaptable individual, be able to work proactively whilst championing and promoting #HomeFirst philosophy and supporting the clinical and non-clinical workforce. To have an understanding of the internal escalation process, and how effective discharges can help ensure a proactive and effective organisational response to demand and pressures.
Expected to deliver care and services within the strategic objectives of the organisation and promote the principles of excellent discharge planning and delivery. These principles will recognise the need to promote safe practice; value the beliefs and aims of service users and carers.
About us
Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire. Our Excellence Values: Compassion Respect Integrity Courageous Accountable
Job description
Job responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the Shortlisting Criteria section of the document.
Job description
Job responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the Shortlisting Criteria section of the document.
Person Specification
Qualifications
Essential
- GCSE (or equivalent) Grade C or above in Maths and English
- NVQ 3 or hold a foundation degree. or similar experience
- Care Certificate (or willingness to undertake)
Knowledge & Experience
Essential
- Worked as a band 2 or 3 in a clinical healthcare setting for at least 12 months
- Experience working with members of a multidisciplinary team
- Knowledgeable about health and care issues
Desirable
- Practical knowledge of the discharge process
Skills
Essential
- Understands concept of confidentiality and standards of conduct and care
- Understands and is committed to a caring approach to patients, carers and families
- Working knowledge of electronic patient record (EPR)
- Computer literate with good knowledge of Microsoft packages
- Experience assessing patients and creating a plan for discharge
Desirable
- Evidence of collecting audit data
- Previous experience in inter-agency and customer liaison
Key Competencies & Personal Attributes
Essential
- Evidence of ability to deliver high standard of care
- Being self-aware and able to accept constructive criticism
- Ability to prioritise own workload and take responsibility for patients discharge pathways
- Able to take initiative and work independently with minimal supervision
- Able to work as part of a team
- Good verbal and written communication skills
- Ability to cope under pressure
Person Specification
Qualifications
Essential
- GCSE (or equivalent) Grade C or above in Maths and English
- NVQ 3 or hold a foundation degree. or similar experience
- Care Certificate (or willingness to undertake)
Knowledge & Experience
Essential
- Worked as a band 2 or 3 in a clinical healthcare setting for at least 12 months
- Experience working with members of a multidisciplinary team
- Knowledgeable about health and care issues
Desirable
- Practical knowledge of the discharge process
Skills
Essential
- Understands concept of confidentiality and standards of conduct and care
- Understands and is committed to a caring approach to patients, carers and families
- Working knowledge of electronic patient record (EPR)
- Computer literate with good knowledge of Microsoft packages
- Experience assessing patients and creating a plan for discharge
Desirable
- Evidence of collecting audit data
- Previous experience in inter-agency and customer liaison
Key Competencies & Personal Attributes
Essential
- Evidence of ability to deliver high standard of care
- Being self-aware and able to accept constructive criticism
- Ability to prioritise own workload and take responsibility for patients discharge pathways
- Able to take initiative and work independently with minimal supervision
- Able to work as part of a team
- Good verbal and written communication skills
- Ability to cope under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
