Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Medical Education Administrative Officer

The closing date is 17 March 2026

Job summary

Medical Education Administrative Officer (South)

We are seeking a Medical Education Administrative Officer (South) to join the Medical Education team based at Hopewood Park, Sunderland on a fixed term basis for 12 months. This key role is responsible for ensuring a high standard and efficient administrative support for undergraduate medical students.

The successful applicant will have excellent customer service experience, excellent organisational and communication skills, experience of taking responsibility for managing own workload and meeting deadlines, able to work under pressure and maintain customer service focus in a fast-paced environment with changing priorities, and experience of team working to achieve objectives. A good working knowledge of Microsoft Office applications and ability to learn new IT skills as required.

Are you organised with a keen eye for detail, if so then this exciting opportunity may be just what you're looking for!

Please note that this is purely an administrative role and the postholder won't be required to undertake any delivery of teaching or training to medical students or qualified medics.

The postholder will be full-time office based.

Main duties of the job

The postholder will assist in the administration and co-ordination of the training and induction of undergraduate medical students for the CNTW element of the Newcastle Sunderland University MBBS Programmes including:

Assisting in providing high level administrative support and coordination for the delivery of the undergraduate teaching for University Students.
Working closely with the Medical Education Administrator, Director of Undergraduate Clinical Studies, Base Unit Leads, university staff and consultant teachers to plan and deliver the MBBS curriculum.
Liaising with the clinical teams to ensure clinical attachments are planned effectively and communicated to students and teachers in a timely manner.
Ensuring timetables and resources are accurately uploaded onto the University platforms.
Working with clinical colleagues to support the development and innovative practice in delivery of teaching.

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.

Date posted

03 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

263-SS26-018-HN

Job locations

Hopewood Park Hospital

Sunderland

SR2 0NB

Job description

Job responsibilities

This post will work within the Medical Education Team. This team works closely with Universities and NHS England (NHSE) to oversee the high-quality education and training of undergraduate medical students and postgraduate trainee doctors.

Sunderland Medical School

The postholder will assist the administrator in providing high level administrative support for the delivery of the undergraduate teaching for Sunderland Medical School. Working closely with the Medical Education Administrator, Director of Undergraduate Clinical Studies, university staff, Block Leads, DME, Associate Medical Director (UG), Simulation & Education Development Lead and medical students to plan and deliver the MBBS curriculum.

Liaising with clinical teams to ensure clinical attachments are planned effectively and communicated to students and teachers in a timely manner including ensuring timetables are accurately uploaded onto the University platform.

Working with clinical colleagues to support the development and innovative practice in delivery of teaching.

Key elements of the job will include leading on the administrative co-ordination and delivery of the formal teaching programme and clinical placements for fourth year medical students. Supporting medical students and CNTW clinical teachers with use of the Medical Schools portfolio system.

Providing administration support for undergraduate placements including but not limited to Year 1 Visits, Year 2 Consolidated Clinical Skills Visits, Student Selected Components, Electives and Work Experience.

Newcastle Medical School

The postholder will assist the administrator in providing high level administrative support for the delivery of undergraduate teaching for Newcastle Medical School. Working closely with the Base Unit Lead, University staff, consultant teachers, DME, Associate Medical Director (UG), Simulation & Education Development Lead, medical students and resident doctors to plan and deliver the MBBS curriculum.

Key elements of the job will include leading on the administrative co-ordination and delivery of the formal teaching programme and clinical placements for third- and fifth-year medical students.

Providing administration support for undergraduate placements including but not limited to Student Selected Components, Physician Associates, Electives and Work Experience.

Support for PIIG meetings as required by the Associate Medical Director (Undergraduate).

OTHER DUTIES

Room bookings, liaising with speakers, inputting data on relevant databases, ordering stationery and catering, and setting up rooms for teaching. The postholder will provide logistical and technical support to presenters and will provide a reception service for the department. The role also involves working with the Quality & Safety Lead to ensure all necessary data and information is readily available and any resulting actions are taken forward. Attendance at key Undergraduate meetings. Responsible for minute taking where necessary. Any other admin duties as and when required to meet the needs of the department.

Please find attached job description for full details.

Advertising date : 3rd March 2026

Closing date : 17th March 2026

We welcome your application.

Job description

Job responsibilities

Sunderland Medical School

Working with clinical colleagues to support the development and innovative practice in delivery of teaching.

Newcastle Medical School

Key elements of the job will include leading on the administrative co-ordination and delivery of the formal teaching programme and clinical placements for third- and fifth-year medical students.

Providing administration support for undergraduate placements including but not limited to Student Selected Components, Physician Associates, Electives and Work Experience.

Support for PIIG meetings as required by the Associate Medical Director (Undergraduate).

OTHER DUTIES

Please find attached job description for full details.

Advertising date : 3rd March 2026

Closing date : 17th March 2026

We welcome your application.

Person Specification

Education and Qualification

Essential

English and Maths GCSE A-C or equivalent level
Word-processing skills at Level 3 (OCR/RSA Level 3) or equivalent qualification(s) in relevant subjects or equivalent level of knowledge
Capable of working with confidential and sensitive information

Knowledge and Experience

Essential

Proven ability to use Microsoft Office and related packages, including databases, spreadsheets, and inputting and updating electronic information
Ability to work under pressure, and maintain a customer-service focus, often with constant interruptions by telephone, urgent emails or in person
Ability to work alone with minimal supervision and manage own time and workload effectively
Capable of working with confidential and sensitive information
Sound knowledge of Medical Education

Skills and Competencies

Essential

Excellent customer service experience including handling queries, complaints, and sensitive information
Experience of team working to achieve deadlines and objectives
Experience of taking responsibility for managing workload and meeting deadlines
Excellent organisational skills

Person Specification

Education and Qualification

Essential

English and Maths GCSE A-C or equivalent level
Word-processing skills at Level 3 (OCR/RSA Level 3) or equivalent qualification(s) in relevant subjects or equivalent level of knowledge
Capable of working with confidential and sensitive information

Knowledge and Experience

Essential

Proven ability to use Microsoft Office and related packages, including databases, spreadsheets, and inputting and updating electronic information
Ability to work under pressure, and maintain a customer-service focus, often with constant interruptions by telephone, urgent emails or in person
Ability to work alone with minimal supervision and manage own time and workload effectively
Capable of working with confidential and sensitive information
Sound knowledge of Medical Education

Skills and Competencies

Essential

Excellent customer service experience including handling queries, complaints, and sensitive information
Experience of team working to achieve deadlines and objectives
Experience of taking responsibility for managing workload and meeting deadlines
Excellent organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.