Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Mental Health Case Manager

The closing date is 26 February 2026

Job summary

Case Management of specialised commissioned within the Provider Collaborative within the defined population:CAMHSAdult Secure ServicesAdult Eating DisordersPerinatal

Specific Responsibility for the Provider Collaborative population but will support fellow Case Mangers in their roles within the Provider Collaborative (PC), Regional and National role.

The role is integral in ensuring that Cumbria, Northumberland, Tyne and Wear NHSFT and Tees, Esk and Wear Valleys NHSFT as lead providers meet their accountabilities and responsibilities in terms of commissioning for quality. To provide clinical assurance to the PC.

As a Case Manager, the post holder will work as part of a dynamic team in delivering an effective service to ensure safe and effective care pathways are in place for all service users from their Provider Collaborative (PC) in specialised mental health care settings, within the NHS and Independent sectors.

Main duties of the job

Provide clinical assurance and quality oversight for the defined population of commissioned services.

Managing individual patient pathways to ensure quality services and care planning outcomes are achieved.

Work and engage with internal and external stakeholders on a range of sensitive issues.Nurture key relationships and maintain networks internally and externally, including national networks.

To provide links with Integrated Care Systems (ICS) and their commissioned services within the PC to ensure there is a co-ordinated approach to care and discharge planning, which results in robust and effective care packages.

Detailed knowledge of legal issues pertaining to the specialist service,Detailed operational knowledge of specialised secure, forensic and CAMHs, Deaf, Eating Disorder and Perinatal services, including risk assessment/management.Knowledge of the CAMHS, Forensic, Deaf, Eating Disorder and Perinatal and secure agenda/policy and its application in specialised services.

Able to perform to high level in clinical setting, holding services to account and ensuring effective use of Provider Collaborative resources.Case management skills, focussing on the needs of the individual and the context of their pathway in relation to all clinical and legal processes.

The post holder will be able to travel across the PC region as well as national travel requirements on a regular basis to support the quality oversight of services and patient care.

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.

Details

Date posted

12 February 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

263-SS26-011-AB

Job locations

St NIcholas Hospital

Jubilee Road

Gosforth, Newcastle Upon Tyne

NE3 3XT


Job description

Job responsibilities

Please find attached job description for full details.

Advertising date : 12th February 2026

Closing date : 26th February 2026

We welcome your application.

Job description

Job responsibilities

Please find attached job description for full details.

Advertising date : 12th February 2026

Closing date : 26th February 2026

We welcome your application.

Person Specification

Education and Qualification

Essential

  • Registered Mental Health or Learning Disability Nurse or registered health/social care professional.

Desirable

  • Educated to masters level or equivalent level of experience of working at a senior level in specialist area.

Knowledge and Experience

Essential

  • Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent.
  • Detailed knowledge of legal issues pertaining to the specialist service, including MHA 1983, after care under supervision, sex offender legislation, probation orders and life licence, Ministry of Justice procedures and child protection legislation.
  • Detailed operational knowledge of secure services, including risk assessment/management
  • Evidence of post qualifying and continuing professional development.
  • Must understand the background to and aims of current healthcare policy and appreciate the implications of this on engagement.

Skills and competencies

Essential

  • Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals.
  • Development and maintenance of therapeutic alliance with service users and their families/carers.
  • High-level management skills, able to perform to high level in clinical setting, holding services to account and ensuring effective use of PC resources.
  • Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
  • Development and maintenance of therapeutic alliance with service users and their families /cares.

Values and Behaviours

Essential

  • Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes.
Person Specification

Education and Qualification

Essential

  • Registered Mental Health or Learning Disability Nurse or registered health/social care professional.

Desirable

  • Educated to masters level or equivalent level of experience of working at a senior level in specialist area.

Knowledge and Experience

Essential

  • Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent.
  • Detailed knowledge of legal issues pertaining to the specialist service, including MHA 1983, after care under supervision, sex offender legislation, probation orders and life licence, Ministry of Justice procedures and child protection legislation.
  • Detailed operational knowledge of secure services, including risk assessment/management
  • Evidence of post qualifying and continuing professional development.
  • Must understand the background to and aims of current healthcare policy and appreciate the implications of this on engagement.

Skills and competencies

Essential

  • Must be able to prioritise own work effectively and be able to direct activities of others. Experience of managing and motivating a team and reviewing performance of the individuals.
  • Development and maintenance of therapeutic alliance with service users and their families/carers.
  • High-level management skills, able to perform to high level in clinical setting, holding services to account and ensuring effective use of PC resources.
  • Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
  • Development and maintenance of therapeutic alliance with service users and their families /cares.

Values and Behaviours

Essential

  • Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Address

St NIcholas Hospital

Jubilee Road

Gosforth, Newcastle Upon Tyne

NE3 3XT


Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)


Employer details

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Address

St NIcholas Hospital

Jubilee Road

Gosforth, Newcastle Upon Tyne

NE3 3XT


Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Mental Health Case Manager

Faye Spedding

faye.spedding@cntw.nhs.uk

07786028980

Details

Date posted

12 February 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

263-SS26-011-AB

Job locations

St NIcholas Hospital

Jubilee Road

Gosforth, Newcastle Upon Tyne

NE3 3XT


Supporting documents

Privacy notice

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust's privacy notice (opens in a new tab)