Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Personal Assistant

The closing date is 22 July 2025

Job summary

We are seeking to appoint a highly efficient and motivated candidate to take up an additional position of Personal Assistant to provide a professional and confidential support to the Inpatient Care Group. You will work alongside the current Personal Assistant and work closely with Group Directors and other senior members of the care group.

This is a very busy and fast paced role. You must be able to provide a high level of efficiency and communication (verbal and written) contributing to effective and responsive smooth running of all aspects of service delivery.

You will be extremely organised and able to demonstrate excellent office skills. The post holder must have proven experience of the full range of secretarial procedures including complex diary management as well as being able to manage competing priorities and work under pressure and to tight deadlines. The post holder must also have fully developed and proven demonstrable experience of Microsoft Office systems including using the MS Teams platform for meetings, document sharing and storage.

This is a full time post (37.5 hours) to be worked Monday to Friday. Whilst the office base is shown as St Nicholas Hospital some hybrid office/home working may be agreed and further discussion in relation to base may be considered.

Main duties of the job

The postholder must have proven demonstrable experience of formal minute taking, including convening and coordinating administrative support for meetings and training events. You will be able to deliver first class customer service, and thrive in a busy environment. A flexible approach to work and supporting colleagues across the team is essential.

Candidates must have proven demonstrable experience in last 12 months of the following:

Experience in a customer/patient and service user focused environment
To produce/update/amend reports, documents and presentations in a timely manner
Diary management, booking meetings and venues, ensuring senior managers are prepared for meetings
Excellent communication and interpersonal, verbal and written skills
Proven knowledge and demonstrable experience of Microsoft Word/Office packages and excellent accurate keyboard skills
Minute taking
The post holder must be able to use own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills
Have fast and accurate keyboard and IT skills
Act on their own initiative and demonstrate a high degree of confidentiality and discretion

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Date posted

08 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

263-ICG25-051-EW

Job locations

St Nicholas Hospital

Gosforth

NE3 3XT

Job description

Job responsibilities

Please find attached job description for full details.

Advertising date : 8th July 2025

Closing date : 22nd July 2025

We welcome your application.

Job description

Job responsibilities

Please find attached job description for full details.

Advertising date : 8th July 2025

Closing date : 22nd July 2025

We welcome your application.

Person Specification

Education and Qualification

Essential

GCSE level C or above (must have English Language and Maths)
RSA 3 Typing/Word Processing.
NVQ 3 or 4 or equivalent/demonstrable experience

Skills and Competencies

Essential

Excellent communication skills, both written and oral and excellent interpersonal skills
Ability to manage competing priorities.
Proven organisational skills and the ability to work under pressure and to tight deadlines
Experience of full range of secretarial procedures, including diary management and arranging and servicing meetings.
Ability to exercise judgements when dealing with requests and queries.
Ability to work within agreed parameters and with minimal supervision.
Proven ability to work as a key member of a team.

Desirable

Knowledge of current legislation including Freedom of Information Act, Copying of Patients Letters, Data Protection Act.
Knowledge or experience in the commissioning of the designated CBU
Willing to undertake necessary additional training.

Knowledge and Experience

Essential

Experience of full range of secretarial procedures including diary management and arranging and servicing/minuting meetings.
Knowledge of Microsoft Office packages.
Admin experience at PA/Senior admin level
Knowledge of current legislation regarding confidentiality, including Freedom of Information Act and the Data Protection Act.

Desirable

Knowledge or experience in the commissioning of the designated CBU

Person Specification

Education and Qualification

Essential

GCSE level C or above (must have English Language and Maths)
RSA 3 Typing/Word Processing.
NVQ 3 or 4 or equivalent/demonstrable experience

Skills and Competencies

Essential

Excellent communication skills, both written and oral and excellent interpersonal skills
Ability to manage competing priorities.
Proven organisational skills and the ability to work under pressure and to tight deadlines
Experience of full range of secretarial procedures, including diary management and arranging and servicing meetings.
Ability to exercise judgements when dealing with requests and queries.
Ability to work within agreed parameters and with minimal supervision.
Proven ability to work as a key member of a team.

Desirable

Knowledge of current legislation including Freedom of Information Act, Copying of Patients Letters, Data Protection Act.
Knowledge or experience in the commissioning of the designated CBU
Willing to undertake necessary additional training.

Knowledge and Experience

Essential

Experience of full range of secretarial procedures including diary management and arranging and servicing/minuting meetings.
Knowledge of Microsoft Office packages.
Admin experience at PA/Senior admin level
Knowledge of current legislation regarding confidentiality, including Freedom of Information Act and the Data Protection Act.

Desirable

Knowledge or experience in the commissioning of the designated CBU

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.