Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Pathway Manager

The closing date is 24 June 2025

Job summary

We are seeking an experienced and dynamic Pathway Manager to lead and coordinate care across our children's mental health pathway in Newcastle and Gateshead CYPS. This is a pivotal role ensuring children and young people experience smooth, efficient access to the care they need.

The Role:As Pathway Manager, you will oversee the development, delivery, and continuous improvement of care pathways for children and young people accessing mental health services. Working closely with clinical teams, commissioners, and community partners, you will help shape and monitor the effectiveness of services that respond to a wide range of emotional, behavioural, and psychological needs.

Main duties of the job

Whilst the Pathway Manager post can be a busy one, it is also a highly rewarding one, ensuring services are as effective, safe and responsive as they can be. The post holder will need to be flexible in their approach to supporting the day to day operational management and clinical support of the service and staff well-being.

The successful candidate will be fully supported by the collective leadership team in relation to any development requirements including training, supervision, appraisal and coaching/mentoring.

Key Responsibilities:

  • Lead on the planning, coordination, and monitoring of mental health care pathways.

  • Ensure pathways align with national guidelines, local strategies, and the voices of children and families.

  • Collaborate with multidisciplinary teams to deliver safe, effective, and person-centred care.

  • Identify gaps, inefficiencies, or delays in service delivery and implement improvement plans.

  • Analyse data and feedback to evaluate performance and inform service development.

  • Act as a point of contact for internal and external stakeholders regarding pathway issues.

  • Support transition planning between child and adult mental health services.

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Details

Date posted

10 June 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

263-CCG25-215-AB

Job locations

Benton House/Bensham Hospital

Sandyford Road

Newcastle Upon Tyne

NE2 1QE


Job description

Job responsibilities

The Pathway Manager is responsible and accountable for providing safe, effective care and efficient services to service users and their carers. Key aspects of the role include monitoring the performance and quality of the service the team delivers. They will also provide clinical leadership and effective day to day management of the team, commitment to promoting the service and fulfil wider management responsibilities as required by the organisation.

Provide day to day management of the team including recruitment, selection and induction of staff, conducting appraisals, developing individuals, managing performance and absence, ensuring statutory and mandatory training is completed, and dealing with grievance and disciplinary cases.

Monitor and manage the performance of the service, including engaging the team in performance management, and conducting clinical audits, providing reports to managers as required and discussing performance with the team on a regular basis.

Please find attached job description for full details.

Advertising date : 10th June 2025

Closing date : 24th June 2025

We welcome your application.

Job description

Job responsibilities

The Pathway Manager is responsible and accountable for providing safe, effective care and efficient services to service users and their carers. Key aspects of the role include monitoring the performance and quality of the service the team delivers. They will also provide clinical leadership and effective day to day management of the team, commitment to promoting the service and fulfil wider management responsibilities as required by the organisation.

Provide day to day management of the team including recruitment, selection and induction of staff, conducting appraisals, developing individuals, managing performance and absence, ensuring statutory and mandatory training is completed, and dealing with grievance and disciplinary cases.

Monitor and manage the performance of the service, including engaging the team in performance management, and conducting clinical audits, providing reports to managers as required and discussing performance with the team on a regular basis.

Please find attached job description for full details.

Advertising date : 10th June 2025

Closing date : 24th June 2025

We welcome your application.

Person Specification

Education & Qualification

Essential

  • First Level Registered Nurse RNMH, RMN, RNLD or equivalent first level qualification e.g. Social Worker, OT, Clinical Psychologist, other.
  • Relevant Post Graduate qualification or Training.

Knowledge & Experience

Essential

  • Experience of coordinating and managing staff resources.
  • Experience of working within a multi-disciplinary team using a community based approach.
  • Experience of providing community based mental health services.
  • Experience of leading teams and taking on a leadership role or project management.
  • Commitment to Partnership working both multi-agency and multi-disciplinary.
  • Coordinating and supporting staff in the day to day provision of clinical services.
  • Experience of Performance Management
  • Awareness of equal opportunities legislation and policies.

Skills & Competencies

Essential

  • Evidence of leadership skills/delegation.
  • Excellent communication skills
  • Excellent interpersonal skills including negotiation and conflict management
  • Evidence of effective organisational skills
Person Specification

Education & Qualification

Essential

  • First Level Registered Nurse RNMH, RMN, RNLD or equivalent first level qualification e.g. Social Worker, OT, Clinical Psychologist, other.
  • Relevant Post Graduate qualification or Training.

Knowledge & Experience

Essential

  • Experience of coordinating and managing staff resources.
  • Experience of working within a multi-disciplinary team using a community based approach.
  • Experience of providing community based mental health services.
  • Experience of leading teams and taking on a leadership role or project management.
  • Commitment to Partnership working both multi-agency and multi-disciplinary.
  • Coordinating and supporting staff in the day to day provision of clinical services.
  • Experience of Performance Management
  • Awareness of equal opportunities legislation and policies.

Skills & Competencies

Essential

  • Evidence of leadership skills/delegation.
  • Excellent communication skills
  • Excellent interpersonal skills including negotiation and conflict management
  • Evidence of effective organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Address

Benton House/Bensham Hospital

Sandyford Road

Newcastle Upon Tyne

NE2 1QE


Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)


Employer details

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Address

Benton House/Bensham Hospital

Sandyford Road

Newcastle Upon Tyne

NE2 1QE


Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Clinical Manager

Rebecca Coulter

rebecca.coulter@cntw.nhs.uk

07976527952

Details

Date posted

10 June 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

263-CCG25-215-AB

Job locations

Benton House/Bensham Hospital

Sandyford Road

Newcastle Upon Tyne

NE2 1QE


Supporting documents

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