Job summary
The Northern Region Gender Dysphoria Team are looking for an experienced Medical Assistant to join their service.
The Northern Region Gender Dysphoria Service (NRGDS) is a national service offering assessment and treatment for people with gender dysphoria. The Service offers psychologically informed medical care, voice and communication therapy, as well as onward referrals for gender affirming surgeries and hair reduction.
Working alongside the multi-professional team, the post holder will support them in their management of the patient pathway, ensuring all necessary information and resources are available in a timely manner, and that administrative information flows without repetition or delay.
Please note you must have experience as a Medical Assistant in CNTW/ working currently as a Medical Assistant to apply for this post.
Main duties of the job
The post holder will:
- capture and manage patient information live - during consultations - on the relevant IT systems
- prepare clinical documentation under the supervision of the lead clinician in line with Trust policy
- work with service users on the pathway
- provide data and information to improve, inform and support delivery of care
The post holder will have experience in a Medical Assistant post in CNTW or will be currently in a Medical Assistant post in CNTW
The post holder will be able to demonstrate excellent communication skills and should be able to work well within a team.
The post holder will be educated to a degree level in relevant subject or equivalent level of experience working at a similar level in specialist area .
The post holders are required to have word processing skills at Level 3 (or equivalent), and a working knowledge of Microsoft packages and patient information systems (RiO). An audio typing qualification or demonstrable equivalent experience and note taking skills are desirable.
About us
The staff team at the NRGDS have embedded trust values within the service and have also identified our own values:
We aim to work collaboratively with service users to increase their personal comfort in a consistent, flexible and accepting way.
We aim to support each other to develop as individuals through positive challenge and open reflection, maintaining our focus on our service users.
We aim to create trans affirmative change with passion, taking responsibility for seeking out diversity and encouraging authenticity in all areas of our working lives.
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Job description
Job responsibilities
Please see the attached Job Description for full description of the post. This is an initial one year training post with the goal of becoming an established Medical Assistant.
Advertising date : 29th April 2025
Closing date : 13th May 2025
We welcome your application.
Job description
Job responsibilities
Please see the attached Job Description for full description of the post. This is an initial one year training post with the goal of becoming an established Medical Assistant.
Advertising date : 29th April 2025
Closing date : 13th May 2025
We welcome your application.
Person Specification
Knowledge and Experience
Essential
- Medical Assistant role Experience
- Knowledge of administrative procedures , project management or information analysis
Education and Qualification
Essential
- Education to a degree level in relevant subject or equivalent level of experience working at a similar level in specialist area
- Word Processing skills at Level 3 (e.g. /RSA Lev 3 or the equivalent
Desirable
- Qualifications (s) in relevant subjects plus relevant experience)
- Audio Typing qualification or demonstrable equivalent experience
- Note taking skills.
Skills
Essential
- Communication on complex information and administrative matters, requiring interpersonal and oral/written communication skills
- Ability to communicate effectively and compassionately with Service Users and carers
- Ability to work on own initiative and organise own work load, with minimal supervision, working to tight and often challenging time scales
Desirable
- Ability to draft reports and collate data
Behaviours
Essential
- Problem solving skills and ability to respond to sudden, unexpected demands
- Ability to concentrate for prolonged periods
- Ability to manage at times distressing and emotional situations
- Excellent time management skills with ability to prioritise
Person Specification
Knowledge and Experience
Essential
- Medical Assistant role Experience
- Knowledge of administrative procedures , project management or information analysis
Education and Qualification
Essential
- Education to a degree level in relevant subject or equivalent level of experience working at a similar level in specialist area
- Word Processing skills at Level 3 (e.g. /RSA Lev 3 or the equivalent
Desirable
- Qualifications (s) in relevant subjects plus relevant experience)
- Audio Typing qualification or demonstrable equivalent experience
- Note taking skills.
Skills
Essential
- Communication on complex information and administrative matters, requiring interpersonal and oral/written communication skills
- Ability to communicate effectively and compassionately with Service Users and carers
- Ability to work on own initiative and organise own work load, with minimal supervision, working to tight and often challenging time scales
Desirable
- Ability to draft reports and collate data
Behaviours
Essential
- Problem solving skills and ability to respond to sudden, unexpected demands
- Ability to concentrate for prolonged periods
- Ability to manage at times distressing and emotional situations
- Excellent time management skills with ability to prioritise
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
