Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Workforce & Employee Relations Advisor

Information:

This job is now closed

Job summary

The Workforce & Employee Relations Advisor will work within a dedicated specialist team providing Employee Relations (ER) services and reporting to a Head of Workforce and Employee Relations. This role involves delivering high volume ER case work ensuring consistency and quality is maintained, whilst working in partnership with the wider Workforce team and Managers to meet targets and achieve organisational objectives. The Workforce & Employee Relations Advisor should be skilled in ER and confident in managing a case load primarily made up of Disciplinary and Grievance Investigations and Hearings autonomously, in line with the Trust KPI's.All advisors provide advice and support at formal meetings and hearings (either in person or remote) and participate in delivering training and development seminars.

Main duties of the job

Manage a case load of varying ER cases (primarily disciplinary and grievance investigations and hearings) end to end including:

Ensuring detailed investigations are concluded objectively obtaining the necessary evidence to make an informed decision on the next steps by undertaking these independently or providing HR support to Managers.

Taking the role of HR support on hearing panels providing advice on sanctions (including gross misconduct) with a consideration of risk and challenging managers' decision, where required, to reach the correct outcome for the organisation.

Working within agreed timeframes, while providing a high quality service.

Provide general HR advice, guidance and support to all managers on ER queries including but not limited to the interpretation of policies and procedures, terms and conditions, risk and employment issues such as discipline, capability, grievance and absence management.

Produce high quality reports following investigations, statements of case for formal hearings and outcome letters following any formal meetings.

Undertake all necessary case administration to a high standard, record information accurately, and keep case management system updated.

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Details

Date posted

15 April 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

263-SS25-WF-LB

Job locations

St Nicholas Hospital

Newcastle upon Tyne

NE3 3XT


Job description

Job responsibilities

Please find attached job description for full details.

Advertising date : 15th April 2025

Closing date : 29th April 2025

We welcome your application.

Job description

Job responsibilities

Please find attached job description for full details.

Advertising date : 15th April 2025

Closing date : 29th April 2025

We welcome your application.

Person Specification

Education and Qualification

Essential

  • Educated to degree level or equivalent knowledge of a range of Workforce related topics.
  • Hold a CIPD (or equivalent) qualification, or be working toward this qualification

Desirable

  • Previous experience working in the NHS or a unionised environment;

Knowledge and Experience

Essential

  • Workforce knowledge, including current Employment and Data Protection legislation.
  • Up-to-date knowledge of employment legislation and HR best practice, with the ability to implement innovative and practical solutions
  • Ability to support and advise managers in disciplinary and grievance investigations and hearings including planning, preparation, organising and administration.
  • Experience of successfully building effective relationships and networks, including within the Workforce profession and with trade unions/staff side organisations.
  • Evidence of continual professional development.
  • Experience of working effectively within a highly unionised environment.

Desirable

  • Confidence in undertaking thorough and robust investigations

Skills and Competencies

Essential

  • Strong problem-solving and conflict resolution skills, with the ability to remain calm and composed in challenging situations;
  • Ability to provide practical, solution-oriented advice and guidance to team and management on ER cases.
  • Ability to communicate clearly with key stakeholders of all levels including confidence in challenging senior stakeholders;
  • Ability to objectively weigh up evidence and reach well reasoned conclusions
  • An excellent standard of written work and ability to confidently write outcome letters and reports;
  • Ability to work autonomously while using initiative to handle constantly changing priorities and tight deadlines;
  • Good range of IT skills, including Microsoft Outlook(TM), Word(TM) and Excel(TM);
  • Excellent organisational skills
Person Specification

Education and Qualification

Essential

  • Educated to degree level or equivalent knowledge of a range of Workforce related topics.
  • Hold a CIPD (or equivalent) qualification, or be working toward this qualification

Desirable

  • Previous experience working in the NHS or a unionised environment;

Knowledge and Experience

Essential

  • Workforce knowledge, including current Employment and Data Protection legislation.
  • Up-to-date knowledge of employment legislation and HR best practice, with the ability to implement innovative and practical solutions
  • Ability to support and advise managers in disciplinary and grievance investigations and hearings including planning, preparation, organising and administration.
  • Experience of successfully building effective relationships and networks, including within the Workforce profession and with trade unions/staff side organisations.
  • Evidence of continual professional development.
  • Experience of working effectively within a highly unionised environment.

Desirable

  • Confidence in undertaking thorough and robust investigations

Skills and Competencies

Essential

  • Strong problem-solving and conflict resolution skills, with the ability to remain calm and composed in challenging situations;
  • Ability to provide practical, solution-oriented advice and guidance to team and management on ER cases.
  • Ability to communicate clearly with key stakeholders of all levels including confidence in challenging senior stakeholders;
  • Ability to objectively weigh up evidence and reach well reasoned conclusions
  • An excellent standard of written work and ability to confidently write outcome letters and reports;
  • Ability to work autonomously while using initiative to handle constantly changing priorities and tight deadlines;
  • Good range of IT skills, including Microsoft Outlook(TM), Word(TM) and Excel(TM);
  • Excellent organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Address

St Nicholas Hospital

Newcastle upon Tyne

NE3 3XT


Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)


Employer details

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Address

St Nicholas Hospital

Newcastle upon Tyne

NE3 3XT


Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Deputy Director of Workforce & OD

Gemma Pattinson

Gemma.Pattinson@cntw.nhs.uk

Details

Date posted

15 April 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

263-SS25-WF-LB

Job locations

St Nicholas Hospital

Newcastle upon Tyne

NE3 3XT


Supporting documents

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