Job summary
Previous applicants need not apply
The Digital Customer Operations team of Cumbria Northumberland Tyne and Wear NHS Foundation Trust is expanding!
This is an exciting opportunity to join our team and be involved in a wide range of Digital projects. We are looking for motivated and dynamic individuals to be part of new and exciting projects which will be significant developments for the Trust's digital journey.
This is a hybrid working post. The successful applicant must be able to travel to sites based across the whole of Cumbria, Northumberland, Tyne and Wear on a regular basis.
Please note, this post could be subject to a potential TUPE transfer into NTW Solutions, our wholly owned subsidiary Company the potential Tupe date is 1st April 2025.
Main duties of the job
You will work in a supportive role to the Project Manager and Project Leads. This is an entry level position, to support the implementation, configuration, testing and training for clinical and corporate systems and digital solutions.
Covering an area from the Borders of Scotland to the North of Durham, and across North Cumbria, we are actively working with Trust services to improve digital provision.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return, we can offer a dynamic working environment in which to build a career.
Please note, this post could be subject to a potential TUPE transfer into NTW Solutions, our wholly owned subsidiary company. The potential TUPE date is 1st April 2025.
Job description
Job responsibilities
The successful candidate will have:
- Education to degree level, or relevant experience.
- Experience of using a range of digital solutions and systems.
- Knowledge of change management, and strong organisation skills.
- Experience of producing high quality written documentation, and excellent communication skills.
- Experience of workshop facilitation and training would be desirable
Please find attached job description for full details.
Advertising date : 17th February 2025
Closing date : 3rd March 2025
We welcome your application.
Previous Applicants need not re-apply.
Job description
Job responsibilities
The successful candidate will have:
- Education to degree level, or relevant experience.
- Experience of using a range of digital solutions and systems.
- Knowledge of change management, and strong organisation skills.
- Experience of producing high quality written documentation, and excellent communication skills.
- Experience of workshop facilitation and training would be desirable
Please find attached job description for full details.
Advertising date : 17th February 2025
Closing date : 3rd March 2025
We welcome your application.
Previous Applicants need not re-apply.
Person Specification
Education and Qualification
Essential
- Educated to degree level (or relevant experience).
- PRINCE2, project management, (or equivalent experience) and change management are desirable additional qualifications.
- Experience of using a range of Digital solutions and systems.
Knowledge
Essential
- Knowledge and involvement in change management within an organisation.
- Knowledge of Project Management tools and techniques.
- Computer literate and proficient knowledge of Microsoft Office, and other applications including MS Project, MS PowerPoint, MS Visio and Adobe Acrobat
- Knowledge of integrated governance.
Experience
Essential
- One year's project management experience.
- Change management and benefits realisation experience.
- Experience of digital configuration, testing and training would be desirable
Skills
Essential
- Strong analytical, organisational and communication skills.
- Workshop facilitation skills.
- Ability to develop training documentation and train staff in the use of digital solutions.
- Ability to forge long-term working partnerships with individuals and groups from internal and external departments and organisations.
- Proven ability to work and complete tasks independently.
Person Specification
Education and Qualification
Essential
- Educated to degree level (or relevant experience).
- PRINCE2, project management, (or equivalent experience) and change management are desirable additional qualifications.
- Experience of using a range of Digital solutions and systems.
Knowledge
Essential
- Knowledge and involvement in change management within an organisation.
- Knowledge of Project Management tools and techniques.
- Computer literate and proficient knowledge of Microsoft Office, and other applications including MS Project, MS PowerPoint, MS Visio and Adobe Acrobat
- Knowledge of integrated governance.
Experience
Essential
- One year's project management experience.
- Change management and benefits realisation experience.
- Experience of digital configuration, testing and training would be desirable
Skills
Essential
- Strong analytical, organisational and communication skills.
- Workshop facilitation skills.
- Ability to develop training documentation and train staff in the use of digital solutions.
- Ability to forge long-term working partnerships with individuals and groups from internal and external departments and organisations.
- Proven ability to work and complete tasks independently.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
