Digital Co-ordinator

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Information:

This job is now closed

Job summary

As Digital Co-ordinator you will develop and deliver both IT and clinical systems training courses to the trusts end users. This will include designing training packages, developing course materials and training end users either on a one to one basis or in group sessions.

Please note, this post could be subject to a potential TUPE transfer into NTW Solutions, our wholly owned subsidiary Company the potential Tupe date is 1st April 2025.

Main duties of the job

The post requires close working with the whole digital department to deliver training to a variety of staff. The successful candidate will have:

  • Experience of delivering training programmes using different delivery techniques.
  • Excellent knowledge of training tools and techniques.
  • Able to produce high quality training products and material.
  • Education to a degree level (or equivalent experience).
  • Knowledge of clinical and corporate information systems is desirable.

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Please note, this post could be subject to a potential TUPE transfer into NTW Solutions, our wholly owned subsidiary Company. The potential TUPE date is 1st April 2025.

Date posted

31 January 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

263-SS24-101-EW-A

Job locations

Newcastle or Sunderland or Carlisle, with some hybrid working.

St Nicholas Hospital

Newcastle

NE3 3XT


Job description

Job responsibilities

You will develop products and materials such as eLearning, user guides and FAQ documents to assist the end user to effectively use digital solutions, corporate and clinical information systems to a high standard.

You will hold regular courses for new users, students and refresher training. Youll also attend meetings and workshops in a supporting role to refresh the knowledge of our users.

Please find attached job description for full details.

Advertising date : 31st January 2025

Closing date : 16th February 2025

Previous applicants should not re-apply.

We welcome your application.

Job description

Job responsibilities

You will develop products and materials such as eLearning, user guides and FAQ documents to assist the end user to effectively use digital solutions, corporate and clinical information systems to a high standard.

You will hold regular courses for new users, students and refresher training. Youll also attend meetings and workshops in a supporting role to refresh the knowledge of our users.

Please find attached job description for full details.

Advertising date : 31st January 2025

Closing date : 16th February 2025

Previous applicants should not re-apply.

We welcome your application.

Person Specification

Knowledge and Experience

Essential

  • oExperience of delivering training programmes using different delivery techniques
  • oExcellent knowledge of training tools and techniques.
  • oKnowledge of training needs analysis and curriculum development.
  • oKnowledge of using Microsoft Office is essential.
  • oEnsure professional knowledge is regularly updated and keep abreast of relevant developments.
  • oUnderstanding of the business goals of the organisation.
  • oExperience of delivering training programmes using different delivery techniques.
  • oExperience of using a range of Informatics solutions.

Desirable

  • oKnowledge of clinical and corporate information systems is desirable.

Skills

Essential

  • oAble to produce high quality training products and material.
  • oProven classroom management and facilitation skills.
  • oAbility to convey a range of information to an audience.
  • oAbility to converse fluently, logically and confidently with a wide range of people.
  • oStrong analytical, organisational and communication skills.
  • oAbility to write clear concise reports, letters, minutes, packages and documents using a good standard of English.

Education and Qualification

Essential

  • oEducation to a degree level (or equivalent experience).
Person Specification

Knowledge and Experience

Essential

  • oExperience of delivering training programmes using different delivery techniques
  • oExcellent knowledge of training tools and techniques.
  • oKnowledge of training needs analysis and curriculum development.
  • oKnowledge of using Microsoft Office is essential.
  • oEnsure professional knowledge is regularly updated and keep abreast of relevant developments.
  • oUnderstanding of the business goals of the organisation.
  • oExperience of delivering training programmes using different delivery techniques.
  • oExperience of using a range of Informatics solutions.

Desirable

  • oKnowledge of clinical and corporate information systems is desirable.

Skills

Essential

  • oAble to produce high quality training products and material.
  • oProven classroom management and facilitation skills.
  • oAbility to convey a range of information to an audience.
  • oAbility to converse fluently, logically and confidently with a wide range of people.
  • oStrong analytical, organisational and communication skills.
  • oAbility to write clear concise reports, letters, minutes, packages and documents using a good standard of English.

Education and Qualification

Essential

  • oEducation to a degree level (or equivalent experience).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Address

Newcastle or Sunderland or Carlisle, with some hybrid working.

St Nicholas Hospital

Newcastle

NE3 3XT


Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)


Employer details

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Address

Newcastle or Sunderland or Carlisle, with some hybrid working.

St Nicholas Hospital

Newcastle

NE3 3XT


Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)


For questions about the job, contact:

Digital Customer Services Manager

Claire Aberdeen

claire.aberdeen@cntw.nhs.uk

01919337536

Date posted

31 January 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

263-SS24-101-EW-A

Job locations

Newcastle or Sunderland or Carlisle, with some hybrid working.

St Nicholas Hospital

Newcastle

NE3 3XT


Supporting documents

Privacy notice

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