Job summary
A permanent full time post (37.5 hrs per week) has arisen within the Children and Young Persons Service working within the Child & Adolescent Mental Health Service (CAMHS). The Post holder will have experience of working in similar work environment and previous secretarial experience is essential due to the demands of the role.
The role will be based at The Fairfield Centre, Carleton Clinic Site, Cumwhinton Road, Carlisle, Cumbria, CA1 3SX.
Main duties of the job
The post holder will be working alongside a team of Administrators, Pathway Coordinators, Administration Team Leads, Team Managers and Clinical Managers with allocated duties to support the administration function for this service. A good knowledge of Microsoft packages and typing qualifications are essential for this role.
Key skills:
Secretarial experience working within a team.
Experience in a customer / patient and service user focused environment
Excellent communication and interpersonal Skills
A good understanding of the RiO system (not essential as training given to those who have not worked on this system before)
A good knowledge of Microsoft word/office packages and typing qualifications
Good verbal and written communication skills
Minute taking skills as attending MDT meetings and updating RIO and action plans on a screen is required during this
Ability to be self-directed, motivated and be able to contribute positively within a team
Well organised and structured
The post holder will be expected to demonstrate flexibility in the role
The post holder will be able to demonstrate the ability to deal with possible exposure to occasionally distressing or highly emotional circumstances and will be expected to ensure they participate on all relevant training courses appropriate to the role.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Job description
Job responsibilities
Key skills:
Secretarial experience working within a team.
Experience in a customer / patient and service user focused environment
Excellent communication and interpersonal Skills
A good understanding of the RiO system (not essential as training given to those who have not worked on this system before)
A good knowledge of Microsoft word/office packages and typing qualifications
Good verbal and written communication skills
Minute taking skills as attending MDT meetings and updating RIO and action plans on a screen is required during this
Ability to be self-directed, motivated and be able to contribute positively within a team
Well organised and structured
The post holder will be expected to demonstrate flexibility in the role
The post holder will be able to demonstrate the ability to deal with possible exposure to occasionally distressing or highly emotional circumstances and will be expected to ensure they participate on all relevant training courses appropriate to the role.
Please find attached job description for full details.
Advertising date : 17th September 2024
Closing date : 1st October 2024
We welcome your application.
Job description
Job responsibilities
Key skills:
Secretarial experience working within a team.
Experience in a customer / patient and service user focused environment
Excellent communication and interpersonal Skills
A good understanding of the RiO system (not essential as training given to those who have not worked on this system before)
A good knowledge of Microsoft word/office packages and typing qualifications
Good verbal and written communication skills
Minute taking skills as attending MDT meetings and updating RIO and action plans on a screen is required during this
Ability to be self-directed, motivated and be able to contribute positively within a team
Well organised and structured
The post holder will be expected to demonstrate flexibility in the role
The post holder will be able to demonstrate the ability to deal with possible exposure to occasionally distressing or highly emotional circumstances and will be expected to ensure they participate on all relevant training courses appropriate to the role.
Please find attached job description for full details.
Advertising date : 17th September 2024
Closing date : 1st October 2024
We welcome your application.
Person Specification
Education & Qualification
Essential
- General Level of education to O Level/GSCE or equivalent
- Audio Typing qualification or demonstrable equivalent experience
- Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent)
Desirable
- NVQ Level 3 in Customer Care or equivalent
Knowledge & Experience
Essential
- Knowledge of NHS Policies & Procedures
- Working knowledge of Microsoft applications, including e-mail communication
- Previous secretarial/clerical experience
- Ability to uphold confidentiality at all times
- Ability to maintain and update Patient Information Systems e.g. RiO
- Good working knowledge of office procedures
Desirable
- Experience of working with medical records filing systems
Skills & Competences
Essential
- Excellent communication & interpersonal skills, both verbal and written
- Excellent organisational and planning skills
- Able to prioritise and plan own workload
Desirable
Team Specific Requirements
Essential
- Flexible attitude to cope with fluctuating workloads and the ability to cover other bases in cases of staff absence
Personal Characterisitics
Essential
- Discrete in handling confidential & sensitive information
Person Specification
Education & Qualification
Essential
- General Level of education to O Level/GSCE or equivalent
- Audio Typing qualification or demonstrable equivalent experience
- Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent)
Desirable
- NVQ Level 3 in Customer Care or equivalent
Knowledge & Experience
Essential
- Knowledge of NHS Policies & Procedures
- Working knowledge of Microsoft applications, including e-mail communication
- Previous secretarial/clerical experience
- Ability to uphold confidentiality at all times
- Ability to maintain and update Patient Information Systems e.g. RiO
- Good working knowledge of office procedures
Desirable
- Experience of working with medical records filing systems
Skills & Competences
Essential
- Excellent communication & interpersonal skills, both verbal and written
- Excellent organisational and planning skills
- Able to prioritise and plan own workload
Desirable
Team Specific Requirements
Essential
- Flexible attitude to cope with fluctuating workloads and the ability to cover other bases in cases of staff absence
Personal Characterisitics
Essential
- Discrete in handling confidential & sensitive information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
