Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Medical Assistant

Information:

This job is now closed

Job summary

Anexciting opportunity has arisen for a Medical Assistant post working into the Northern Region Gender Dysphoria Team at Benfield House.

The Northern Region Gender Dysphoria Service (NRGDS) is a national service offering assessment and treatment for people with gender dysphoria. The Service offers psychologically informed medical care, voice and communication therapy, as well as onward referrals for gender affirming surgeries and hair reduction.

Working alongside the multi-professional team, the post holder will support them in their management of the patient pathway, ensuring all necessary information and resources are available in a timely manner, and that administrative information flows without repetition or delay.

The post holder will:

  • capture and manage patient information live - during consultations - on the relevant IT systems
  • prepare clinical documentation including assessment documentation under the supervision of the Lead Clinician in line with Trust policy
  • work with service users within the pathway
  • provide data and information to improve, inform and support delivery of care

Main duties of the job

The post holder will be able to demonstrate excellent communication skills and should be able to work well within a team.

The post holder will be educated to a degree level in relevant subject or equivalent level of experience working as an established medical assistant in a specialist area.

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

About us

The staff team at the NRGDS have embedded trust values within the service and have also identified our own values:

  • Service users:

We aim to work collaboratively with service users to increase their personal comfort in a consistent, flexible and accepting way.

  • Our Team:

We aim to support each other to develop as individuals through positive challenge and open reflection, maintaining our focus on our service users.

  • Systems interfaces:

We aim to create trans affirmative change with passion, taking responsibility for seeking out diversity and encouraging authenticity in all areas of our working lives.

Details

Date posted

30 July 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

263-SCG24-077-HN

Job locations

Benfield House

Newcastle Upon Tyne

NE64QD


Job description

Job responsibilities

Please note to apply for this role you must have the right to work in the UK. CNTW NHS Foundation Trust will not provide sponsorship for this role

Please find attached job description for full details.

Advertising date: 30th July 2024

Closing date : 13th August 2024

We welcome your application.

Job description

Job responsibilities

Please note to apply for this role you must have the right to work in the UK. CNTW NHS Foundation Trust will not provide sponsorship for this role

Please find attached job description for full details.

Advertising date: 30th July 2024

Closing date : 13th August 2024

We welcome your application.

Person Specification

Education and Qualification

Essential

  • Education to a degree level in relevant subject or equivalent level of experience working at a similar level in specialist area
  • Word Processing skills at Level 3 (e.g. /RSA Lev 3 or the equivalent

Desirable

  • Qualifications (s) in relevant subjects plus relevant experience)
  • Audio Typing qualification or demonstrable equivalent experience
  • Note taking skills.

Knowledge and Experience

Essential

  • Knowledge of administrative procedures , project management or information analysis

Desirable

  • Basic knowledge of quality management and improvement

Skills and Competencies

Essential

  • Communication on complex information and administrative matters, requiring interpersonal and oral/written communication skills
  • Ability to communicate effectively and compassionately with Service Users and carers
  • Ability to work on own initiative and organise own work load, with minimal supervision, working to tight and often challenging time scales

Desirable

  • Ability to draft reports and collate data
Person Specification

Education and Qualification

Essential

  • Education to a degree level in relevant subject or equivalent level of experience working at a similar level in specialist area
  • Word Processing skills at Level 3 (e.g. /RSA Lev 3 or the equivalent

Desirable

  • Qualifications (s) in relevant subjects plus relevant experience)
  • Audio Typing qualification or demonstrable equivalent experience
  • Note taking skills.

Knowledge and Experience

Essential

  • Knowledge of administrative procedures , project management or information analysis

Desirable

  • Basic knowledge of quality management and improvement

Skills and Competencies

Essential

  • Communication on complex information and administrative matters, requiring interpersonal and oral/written communication skills
  • Ability to communicate effectively and compassionately with Service Users and carers
  • Ability to work on own initiative and organise own work load, with minimal supervision, working to tight and often challenging time scales

Desirable

  • Ability to draft reports and collate data

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Address

Benfield House

Newcastle Upon Tyne

NE64QD


Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)


Employer details

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Address

Benfield House

Newcastle Upon Tyne

NE64QD


Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Team Manager

Francesca Storey

francesca.storey@cntw.nhs.uk

01912876130

Details

Date posted

30 July 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

263-SCG24-077-HN

Job locations

Benfield House

Newcastle Upon Tyne

NE64QD


Supporting documents

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