Medical Secretary

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Information:

This job is now closed

Job summary

East Cumbria Community Treatment Team (CTT) Administration Services.

An opportunity has arisen for a part-time (30 hours per week) permanent B4 Medical Secretary join our transforming East Cumbria CTT. This is an exciting time for North Cumbria Adult Mental Health Services which are undergoing transformation works as a pioneer team in CNTW and as such administration services are contributing to this NHS long-term plan, this position would be ideal for organised, responsive and motivated individuals who are committed to supporting our medical personnel.

This post could provide an ideal development opportunity for those wishing to take their next step within NHS administration and would like to learn further skills. This post will provide training and development opportunities - the service is committed to upskilling our workforce via CNTW Academy.

Full support will be provided by experienced staff onsite and the candidate will have access to peer support. This is a senior role and the post holder would be required to assist the Administration Team Lead/Pathway Coordinators with the day-to-day management of the workflow within the service to support and train administrative colleagues as required.

Please note there may be occasions when you are requested to travel to one of our other North Cumbria bases or provide remote working to provide support and/or cover for absent colleagues this is to ensure we have sufficient cross-cover in the teams.

Main duties of the job

The post holder will provide a proactive, comprehensive secretarial service and support to allocated Consultants and Medics within the service.

The post holder will be able to evidence:

  • Excellent verbal and written skills and communicate professionally and effectively at all levels.
  • To be confident in prioritising and negotiating conflicting workloads and managing time accordingly.
  • Evidence exceptional organisational skills, a flexible approach to work, experience of accurate high-volume minute taking and reliable diary management.
  • Proficient audio typist.
  • Experience as a medical secretary or equivalent.
  • Reliable diary management - Proactive in addressing minor conflicts and problem focused in suggesting potential solutions.
  • Proven experience of working with Microsoft Office packages and excellent keyboard skills
  • Effective minute taking skills and ensuring all actions are acted upon this may include live typing.
  • Ability to be self-directed, motivated and able to contribute positively within a team.
  • Strong organisational skills and structure day-to-day tasks.
  • Demonstration of flexibility in the role.
  • Desirable: A working knowledge of electronic patient record systems (i.e. RiO) - Training will be given.
  • Desirable: The successful applicant must be able to meet the mobility requirements of the role, therefore a current driving licence and access to a car is desirable

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Date posted

16 July 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

263-CCG24-133-EW

Job locations

East Community Treatment Team, 11-12 Portland Square

Portland Square

Carlisle

CA1 1PY


Job description

Job responsibilities

To express an interest in this post please describe your suitability and skills in line with the enclosed B4 Medical Secretary job description. You should currently hold the required level of qualification of have proven experience as outlined in the essential criteria, if you do not meet this criteria you may not be shortlisted.

Note: The post holder must be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate in all relevant training courses appropriate to the role.

The post holder may also undertake additional duties as directed by the Administration Manager.

The successful applicant would start as soon as operationally able.

For informal discussions or site visits please refer to the contact information section.

Please note remote working opportunities cannot be considered for this role.

This vacancy may close early if a sufficient number of applications are received.

Please find attached job description for full details.

Advertising date : 16th July 2024

Closing date : 30th July 2024

We welcome your application.

Job description

Job responsibilities

To express an interest in this post please describe your suitability and skills in line with the enclosed B4 Medical Secretary job description. You should currently hold the required level of qualification of have proven experience as outlined in the essential criteria, if you do not meet this criteria you may not be shortlisted.

Note: The post holder must be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate in all relevant training courses appropriate to the role.

The post holder may also undertake additional duties as directed by the Administration Manager.

The successful applicant would start as soon as operationally able.

For informal discussions or site visits please refer to the contact information section.

Please note remote working opportunities cannot be considered for this role.

This vacancy may close early if a sufficient number of applications are received.

Please find attached job description for full details.

Advertising date : 16th July 2024

Closing date : 30th July 2024

We welcome your application.

Person Specification

Education and Qualifications

Essential

  • RSA Level III/OCR3 in Text Processing/NVQ 3 in Business and Administration (including text preparation) plus knowledge acquired through further experience
  • Educated to O-Level / GCSE standard

Knowledge and Experience

Essential

  • Working knowledge and experience of Microsoft applications (minimum 1 year)
  • Knowledge and understanding of relevant medical terminology
  • Working knowledge of Patient Information Systems, e.g. RiO

Desirable

  • Experience of using stock ordering and reporting systems
  • Working knowledge of CPA, Mental Health Act and Safeguarding documentation and procedures

Skills and Competencies

Essential

  • Audio-typing skills.
  • Minute-taking skills
  • Knowledge of NHS Procedures and Policies
  • Excellent interpersonal and communication skills, both verbal and written

Desirable

  • Shorthand skills

Experience

Essential

  • Minute-taking skills and experience

Desirable

  • Minute taking experience in similar environment (e.g. patient meetings)
  • Willingness to learn

Role/Team specific requirements

Essential

  • Able to work under pressure, to meet deadlines
  • Discrete in handling sensitive and confidential information
  • Good organisational and planning skills

Additional Requirements

Essential

  • Able to meet the mobility requirement of the most
Person Specification

Education and Qualifications

Essential

  • RSA Level III/OCR3 in Text Processing/NVQ 3 in Business and Administration (including text preparation) plus knowledge acquired through further experience
  • Educated to O-Level / GCSE standard

Knowledge and Experience

Essential

  • Working knowledge and experience of Microsoft applications (minimum 1 year)
  • Knowledge and understanding of relevant medical terminology
  • Working knowledge of Patient Information Systems, e.g. RiO

Desirable

  • Experience of using stock ordering and reporting systems
  • Working knowledge of CPA, Mental Health Act and Safeguarding documentation and procedures

Skills and Competencies

Essential

  • Audio-typing skills.
  • Minute-taking skills
  • Knowledge of NHS Procedures and Policies
  • Excellent interpersonal and communication skills, both verbal and written

Desirable

  • Shorthand skills

Experience

Essential

  • Minute-taking skills and experience

Desirable

  • Minute taking experience in similar environment (e.g. patient meetings)
  • Willingness to learn

Role/Team specific requirements

Essential

  • Able to work under pressure, to meet deadlines
  • Discrete in handling sensitive and confidential information
  • Good organisational and planning skills

Additional Requirements

Essential

  • Able to meet the mobility requirement of the most

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Address

East Community Treatment Team, 11-12 Portland Square

Portland Square

Carlisle

CA1 1PY


Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)


Employer details

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Address

East Community Treatment Team, 11-12 Portland Square

Portland Square

Carlisle

CA1 1PY


Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)


For questions about the job, contact:

Administration Manager

Yvette Harkness

Yvette.Harkness@cntw.nhs.uk

07870367470

Date posted

16 July 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

263-CCG24-133-EW

Job locations

East Community Treatment Team, 11-12 Portland Square

Portland Square

Carlisle

CA1 1PY


Supporting documents

Privacy notice

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust's privacy notice (opens in a new tab)