Job summary
Due to internal promotion and to cover a secondment, we have a vacancy for a full-time (37.5hrs) Ward Administrator for an older persons ward within In-Patients based at St Georges Hospital, Morpeth.
Working days are Monday to Friday inclusive. The post holder will have previous admin experience due to the demands of the role; experience of working in a similar environment would be an advantage.
A good knowledge of Microsoft packages and typing qualifications or evidence of relevant experience is essential for the role.
Key skills required:
- Admin or secretarial experience working within a team
- Experience in a customer/patient focused environment
- Excellent communication and interpersonal skills
- A good understanding of the clinical database "RIO" system (not essential as training will be given)
- A good knowledge of Microsoft Word/Office packages and typing qualification or relevant experience
- Excellent verbal and written skills
- Ability to be self-directed, motivated and be able to contribute positively within a team
- Well organised and structured
- Be able to demonstrate flexibility in the role
Main duties of the job
The post holder will provide full admin support to a high-activity older persons ward, with specific duties relating to patient information and care pathways.
The post holder will be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to ensure they participate on all relevant training courses appropriate to the role.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Job description
Job responsibilities
Please find attached job description for full details.
Advertising date : 4th July 2024
Closing date : 11th July 2024
We welcome your application.
We also welcome pre-application queries or site visits
Job description
Job responsibilities
Please find attached job description for full details.
Advertising date : 4th July 2024
Closing date : 11th July 2024
We welcome your application.
We also welcome pre-application queries or site visits
Person Specification
Skills and Knowledge
Essential
- Working knowledge of Microsoft applications including Outlook, Word and Excel
- Ability to maintain and update patient information database(s)
- Excellent communication and interpersonal skills
- Demonstrates good customer care skills
- Good organisational and planning skills using own initiative
Desirable
- Audio transcription skills
- Note taking skills
- Knowledge of NHS Policies & Procedures
Qualifications and Training
Essential
- Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent)
- Good level of education to O-level/GCSE or equivalent in English Language
- Audio Typing qualification or demonstrable equivalent experience
Desirable
- NVQ/QCF Level 3 Customer Care
- NVQ/QCF Level 3 Business Administration
Experience
Essential
- Previous secretarial/clerical experience
- Ability to uphold confidentiality at all times
- Able to prioritise and plan own workload
Desirable
- Experience of processing NHS documentation
- Experience using stock ordering systems and/or petty cash systems
- Experience of working with paper-based and electronic filing systems
Person Specification
Skills and Knowledge
Essential
- Working knowledge of Microsoft applications including Outlook, Word and Excel
- Ability to maintain and update patient information database(s)
- Excellent communication and interpersonal skills
- Demonstrates good customer care skills
- Good organisational and planning skills using own initiative
Desirable
- Audio transcription skills
- Note taking skills
- Knowledge of NHS Policies & Procedures
Qualifications and Training
Essential
- Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent)
- Good level of education to O-level/GCSE or equivalent in English Language
- Audio Typing qualification or demonstrable equivalent experience
Desirable
- NVQ/QCF Level 3 Customer Care
- NVQ/QCF Level 3 Business Administration
Experience
Essential
- Previous secretarial/clerical experience
- Ability to uphold confidentiality at all times
- Able to prioritise and plan own workload
Desirable
- Experience of processing NHS documentation
- Experience using stock ordering systems and/or petty cash systems
- Experience of working with paper-based and electronic filing systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
