Administration Officer

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Information:

This job is now closed

Job summary

A full time 12-month fixed term Administration post has arisen within the North Cumbria Children and Young Persons Service. The post holder will have experience of working in similar work environment and previous secretarial and/or admin and typing experience is essential due to the demands of the role.

The post can be based at Carleton Clinic, Carlisle or Lillyhall Business Centre, Workington. Please indicate your preference on application.

The post holder will be working alongside a team of Administrators, Administration Team Lead, Team Managers and Clinical Managers with allocated duties to support the administration function for this team.

The post holder will be able to demonstrate the ability to deal with possible exposure to occasionally distressing or highly emotional circumstances and will be expected to ensure they participate on all relevant training courses appropriate to the role.

Main duties of the job

Secretarial and/or admin & typing experience working within a team.

Experience in a customer/patient and service user focused environment

Excellent communication and interpersonal skills

A good understanding of the RiO system or equivalent (not essential as training given to those who have not worked on this system before)

A good knowledge of Microsoft word/office packages and typing qualifications

Good verbal and written communication skills

Minute taking skills (not essential as training given)

Ability to be self-directed, motivated and be able to contribute positively within a team.

Well organised and structured

The post holder will be expected to demonstrate flexibility in the role

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Date posted

17 May 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

263-NC24-008-WB-A

Job locations

Carleton Clinic/Carlisle/Workington

Carlisle

CA1 3SX


Job description

Job responsibilities

Please note to apply for this role you must have the right to work in the UK. CNTW NHS Foundation Trust will not provide sponsorship for this role.

Please find attached job description for full details.

Advertising date : 17th May 2024

Closing date : 2nd June 2024

We welcome your application.

Job description

Job responsibilities

Please note to apply for this role you must have the right to work in the UK. CNTW NHS Foundation Trust will not provide sponsorship for this role.

Please find attached job description for full details.

Advertising date : 17th May 2024

Closing date : 2nd June 2024

We welcome your application.

Person Specification

Qualifications

Essential

  • NVQ Level 3 or equivalent experience
  • Word Processing skills
  • General Level of Education

Desirable

  • NVQ Level 3 Customer Care

Knowledge and experience

Essential

  • Knowledge of NHS policies and processes
  • Working knowledge of Microsoft, emails and communication
  • Uphold confidentiality at all times

Desirable

  • RiO experience
  • Previous secretarial/administration experience
  • Able to prioritise workload

Skills and competancies

Essential

  • Excellent communication and interpersonal skills
  • Note taking skills

Personal characteristics

Essential

  • Flexible attitude to cope with fluctuating workload
Person Specification

Qualifications

Essential

  • NVQ Level 3 or equivalent experience
  • Word Processing skills
  • General Level of Education

Desirable

  • NVQ Level 3 Customer Care

Knowledge and experience

Essential

  • Knowledge of NHS policies and processes
  • Working knowledge of Microsoft, emails and communication
  • Uphold confidentiality at all times

Desirable

  • RiO experience
  • Previous secretarial/administration experience
  • Able to prioritise workload

Skills and competancies

Essential

  • Excellent communication and interpersonal skills
  • Note taking skills

Personal characteristics

Essential

  • Flexible attitude to cope with fluctuating workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Address

Carleton Clinic/Carlisle/Workington

Carlisle

CA1 3SX


Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)


Employer details

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Address

Carleton Clinic/Carlisle/Workington

Carlisle

CA1 3SX


Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)


For questions about the job, contact:

Pathway coordinator

Janice Errington

janice.errington@cntw.nhs.uk

01228608997

Date posted

17 May 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

263-NC24-008-WB-A

Job locations

Carleton Clinic/Carlisle/Workington

Carlisle

CA1 3SX


Supporting documents

Privacy notice

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust's privacy notice (opens in a new tab)