Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Personal Assistant

Information:

This job is now closed

Job summary

We are seeking to appoint a highly efficient and motivated candidate to take up the position of Personal Assistant until February 2025. The postholder will provide professional and confidential support to the Community Central Clinical Business Unit (CBU). You will work closely with Associate Directors, Nurse Consultants, Community Clinical Manager's and other members of the CBU as well as acting as an initial key point of contact for the CBU.

This is a very busy and fast paced role. You must be able to provide a high level of efficiency and communication (verbal and written) contributing to effective and responsive smooth running of all aspects of service delivery.

You will be extremely organised and able to demonstrate excellent office skills. The post holder must have proven experience of the full range of secretarial procedures including diary management as well as being able to manage competing priorities and work under pressure and to tight deadlines. The post holder must also have fully developed and proven demonstrable experience of Microsoft Office systems including using the MS Teams platform for meetings, document sharing and storage.

This is a full time fixed-term post (37.5 hours) to be worked Monday to Friday. Whilst the office base is at St Nicholas Hospital, some hybrid office/home working may be agreed.

Main duties of the job

The postholder must have proven demonstrable experience of formal minute taking, including convening and coordinating administrative support for meetings and training events. You will be able to deliver first class customer service, and thrive in a busy environment. A flexible approach to work, and to supporting colleagues across the team is essential.

Candidates must have proven demonstrable experience in last 12 months of the following:

  • Experience in a customer/patient and service user focused environment
  • To produce/update/amend reports, documents and presentations in a timely manner
  • Collating data and provide performance information from the Community Management Team as requested by the CBU, commissioners and other external bodies
  • Diary management, booking meetings and venues, ensuring senior managers are prepared for meetings
  • Excellent communication and interpersonal, verbal and written skills
  • Proven knowledge and demonstrable experience of Microsoft Word/Office packages and excellent accurate keyboard skills
  • Minute taking
  • The post holder must be able to use own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills
  • Have fast and accurate keyboard and IT skills
  • Act on their own initiative and demonstrate a high degree of confidentiality and discretion

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Details

Date posted

04 March 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Fixed term

Duration

9 months

Working pattern

Full-time

Reference number

263-CL24-032-JW-B

Job locations

St Nicholas Hospital

Gosforth

NE3 3XT


Job description

Job responsibilities

Please find attached job description for full details.

Advertising date : 4th March 2024

Closing date : 11th March 2024

We welcome your application.

Job description

Job responsibilities

Please find attached job description for full details.

Advertising date : 4th March 2024

Closing date : 11th March 2024

We welcome your application.

Person Specification

Qualification

Essential

  • GCSE level C or above (must have English Language and Maths)
  • RSA 3 Typing/Word Processing.
  • NVQ 3 or 4 or equivalent/demonstrable experience

Skills

Essential

  • Excellent communication skills, both written and oral and excellent interpersonal skills
  • Ability to manage competing priorities.
  • Proven organisational skills and the ability to work under pressure and to tight deadlines
  • Experience of full range of secretarial procedures, including diary management and arranging and servicing meetings.
  • Ability to exercise judgements when dealing with requests and queries.
  • Ability to work within agreed parameters and with minimal supervision.
  • Proven ability to work as a key member of a team.

Desirable

  • Knowledge of current legislation including Freedom of Information Act, Copying of Patients Letters, Data Protection Act.
  • Knowledge or experience in the commissioning of the designated CBU
  • Willing to undertake necessary additional training.

Knowledge and Experience

Essential

  • Experience of full range of secretarial procedures including diary management and arranging and servicing/minuting meetings.
  • Knowledge of Microsoft Office packages.
  • Admin experience at PA/Senior admin level
  • Knowledge of current legislation regarding confidentiality, including Freedom of Information Act and the Data Protection Act.

Desirable

  • Knowledge or experience in the commissioning of the designated CBU
Person Specification

Qualification

Essential

  • GCSE level C or above (must have English Language and Maths)
  • RSA 3 Typing/Word Processing.
  • NVQ 3 or 4 or equivalent/demonstrable experience

Skills

Essential

  • Excellent communication skills, both written and oral and excellent interpersonal skills
  • Ability to manage competing priorities.
  • Proven organisational skills and the ability to work under pressure and to tight deadlines
  • Experience of full range of secretarial procedures, including diary management and arranging and servicing meetings.
  • Ability to exercise judgements when dealing with requests and queries.
  • Ability to work within agreed parameters and with minimal supervision.
  • Proven ability to work as a key member of a team.

Desirable

  • Knowledge of current legislation including Freedom of Information Act, Copying of Patients Letters, Data Protection Act.
  • Knowledge or experience in the commissioning of the designated CBU
  • Willing to undertake necessary additional training.

Knowledge and Experience

Essential

  • Experience of full range of secretarial procedures including diary management and arranging and servicing/minuting meetings.
  • Knowledge of Microsoft Office packages.
  • Admin experience at PA/Senior admin level
  • Knowledge of current legislation regarding confidentiality, including Freedom of Information Act and the Data Protection Act.

Desirable

  • Knowledge or experience in the commissioning of the designated CBU

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Address

St Nicholas Hospital

Gosforth

NE3 3XT


Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)


Employer details

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Address

St Nicholas Hospital

Gosforth

NE3 3XT


Employer's website

https://www.cntw.nhs.uk/careers/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Administration Manager

Linda Colligan

linda.colligan@cntw.nhs.uk

07966386883

Details

Date posted

04 March 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Fixed term

Duration

9 months

Working pattern

Full-time

Reference number

263-CL24-032-JW-B

Job locations

St Nicholas Hospital

Gosforth

NE3 3XT


Supporting documents

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