Job summary
An exciting opportunity has arisen for a highly motivated and enthusiastic individual to become an integral part of the Initial Response Service (IRS) and the new 111 Mental Health Crisis Hub which will be based within IRS, Hopewood Park Hospital, Sunderland
The successful candidate will work alongside the existing leadership team within IRS to support/provide clinical leadership, supervision and oversight to ensure as a service we delivery safe, effective/efficient care to all service users who contact either IRS and the new 111 Mental Health Crisis Hub which will be operationalised by April 2024.
The successful candidate will need to be flexible, resilient and able to responsive to the needs/demands of working within a busy service. There will be an exception that the post holder can work within an agreed shift pattern to support providing leadership cover across the 7-day working week and act as a positive role model to both the call handlers and triage clinicians by offering the guidance and expert advice with any complex/challenging situations when needed.
The 111 Mental Health Crisis Hub is an exciting development with this been a Trust Wide innovative. The successful candidate will be required to utilise excellent communication skills and the ability to work cohesively alongside the leadership team whilst supporting positive interface/joint working with teams/services within CNTW and external services to ensure that we always deliver high quality standards of care.
Main duties of the job
Overall the role will entail working within the leadership team to ensure that as a service we provide 7 day clinical lead oversight/cover .
Act as a role model to support/guide the team deliver high quality standards of care, be responsive to service demands and dynamic in supporting the team with complex and challenging situations.
Demonstrate excellent communication skills, work well within the leadership team to prioritise daily clinical demands / needs of service, whilst supporting the clinical team.
Provide clinical advice and supervision (both individual and group supervision) and contribute to individuals appraisals.
Provide in house training to team and wider teams/services when needed.
Support and embed clinical standards within the team.
Lead/support and contributing to monitoring team's clinical performance via clinical audits and work in conjunction with Team Manger to support actions to improve the quality and performance of the service and outcomes for services users
Show excellent organisational, time management and delegation skills to work in an area of changing priorities.
Be a cohesive member of the Leadership Team, work flexibly and support the Team Manager where needed, offer expertise and experience to develop new staff and support in retention and wellbeing of the team.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
This is an exciting time for Access Services as we continue to expand and adapt to the changing demands in line with local and national drivers.
Job description
Job responsibilities
Please note to apply for this role you must have the right to work in the UK. CNTW NHS Foundation Trust will not provide sponsorship for this role.
Main Duties - please also see job description and person specification.
- Ensuring that the highest standards of care are achieved within the team
- Offering expert Clinical Supervision, live supervision and role modelling to team, be a visible leader who is supportive, calm and able to adapt to needs of service / individuals.
- Maintaining your clinical skills by continuing to have regular contact with patients.
- Working as part of a dedicated and passionate leadership team.
- Support induction and development of the team, clinical supervision and appraisals, support with performance plans, use of crisis competency frameworks.
- Good knowledge of clinical processes and evidence base that underpins interventions and care / treatment delivered
- Engagement and interface with key partners within CNTW, Partner agencies, Primary Care and Local Authority.
- A Support within Serious Incident process, complaints process, safeguarding matters, staff debriefs etc
- Knowledge of response times and National Drivers and aims of service in line with supporting operational manager.
- Promote and deliver Training and education to peers, identify needs of staff and ensure unmet training needs are reviewed / escalated where appropriate.
- Support with regular Clinical Audits, be pivotal within clinical meetings, support with complex cases and strategy / professionals meetings when needed
Please find attached job description for full details.
Advertising date : 12th December 2023
Closing date : 26th December 2023
We welcome your application.
Job description
Job responsibilities
Please note to apply for this role you must have the right to work in the UK. CNTW NHS Foundation Trust will not provide sponsorship for this role.
Main Duties - please also see job description and person specification.
- Ensuring that the highest standards of care are achieved within the team
- Offering expert Clinical Supervision, live supervision and role modelling to team, be a visible leader who is supportive, calm and able to adapt to needs of service / individuals.
- Maintaining your clinical skills by continuing to have regular contact with patients.
- Working as part of a dedicated and passionate leadership team.
- Support induction and development of the team, clinical supervision and appraisals, support with performance plans, use of crisis competency frameworks.
- Good knowledge of clinical processes and evidence base that underpins interventions and care / treatment delivered
- Engagement and interface with key partners within CNTW, Partner agencies, Primary Care and Local Authority.
- A Support within Serious Incident process, complaints process, safeguarding matters, staff debriefs etc
- Knowledge of response times and National Drivers and aims of service in line with supporting operational manager.
- Promote and deliver Training and education to peers, identify needs of staff and ensure unmet training needs are reviewed / escalated where appropriate.
- Support with regular Clinical Audits, be pivotal within clinical meetings, support with complex cases and strategy / professionals meetings when needed
Please find attached job description for full details.
Advertising date : 12th December 2023
Closing date : 26th December 2023
We welcome your application.
Person Specification
Education and Qualification
Essential
- Registered Mental Health Nurse/ Registered Learning Disability Nurse (as appropriate) or equivalent relevant professional qualification
- Mentorship Qualification
- Relevant Clinical Training and post graduate Qualification
Desirable
- Formal clinical supervision qualification.
- Therapy Qualification (i.e. CBT/PSI/Family Therapy).
Knowledge and Experience
Essential
- Proven track record of providing professional leadership within clinical services.
- Facilitation of Personal Development Planning in others.
- Experience of working within a multi disciplinary team using the CBU based approach.
- Clinical supervision and Application. Adherence to Health and Safety policies
- MDT working and Casework Management
- Experience of positive clinical risk taking and risk/safety planning
Desirable
- Knowledge of data systems.
- Experience of Positive Clinical Risk Taking and WRAP.
Skills and Competencies
Essential
- Organisational and time management skills.
- Leadership skills/delegation, IT Skills
- Ability to motivate others. Work under pressure.
- Excellent communication skills and liaison skills
- flexible attitude to work
Person Specification
Education and Qualification
Essential
- Registered Mental Health Nurse/ Registered Learning Disability Nurse (as appropriate) or equivalent relevant professional qualification
- Mentorship Qualification
- Relevant Clinical Training and post graduate Qualification
Desirable
- Formal clinical supervision qualification.
- Therapy Qualification (i.e. CBT/PSI/Family Therapy).
Knowledge and Experience
Essential
- Proven track record of providing professional leadership within clinical services.
- Facilitation of Personal Development Planning in others.
- Experience of working within a multi disciplinary team using the CBU based approach.
- Clinical supervision and Application. Adherence to Health and Safety policies
- MDT working and Casework Management
- Experience of positive clinical risk taking and risk/safety planning
Desirable
- Knowledge of data systems.
- Experience of Positive Clinical Risk Taking and WRAP.
Skills and Competencies
Essential
- Organisational and time management skills.
- Leadership skills/delegation, IT Skills
- Ability to motivate others. Work under pressure.
- Excellent communication skills and liaison skills
- flexible attitude to work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
