Administration Assistant
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Job summary
A full-time 37.5hrs over 5 days, 09.00-17.00 B2 Admin Assistant (Receptionist) post has arisen within the Northumberland Recovery Partnership (NRP) admin team based at Greenacres, Ashington.
Main duties of the job
To provide reception/meet & greet duties,call handling, patient travel reimbursement, process GP update letters/emails, deal with day to day queries, update patient information systems as well as tasks such as filing/scanning/uploading, note taking, handling incoming/outgoing post and other work as directed. There will be a requirement to participate in Reception rota for late-night clinics. There will be a requirement to provide cover at other team bases so own transport would be an advantage
Key skills:
- Experience in a customer/patient and service user focused environment
- Excellent communication and interpersonal skills
- A good understanding of the RIO system (training will be given)
- A good knowledge of Microsoft Word/Office packages
- Good verbal and written communication skills
- Ability to be self-directed, motivated and be able to contribute positively within a team
- Well organised and structured
- The post holder will be expected to demonstrate flexibility in the role
The post holder will be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to ensure they participate on all relevant training courses appropriate to the role.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Details
Date posted
20 May 2022
Pay scheme
Agenda for change
Band
Band 2
Salary
£18,870 to £19,918 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
263-NL22-131-HN
Job locations
Greenacres
Green Lane
Ashington
NE63 8BL
Employer details
Employer name
CNTW NHS Foundation Trust
Address
Greenacres
Green Lane
Ashington
NE63 8BL
Employer's website
https://www.cntw.nhs.uk/careers/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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