Job summary
As an Infrastructure Technician you will be expected to develop Digital Services expertise and excellence and ensure network infrastructures, server management and telecommunications deliver benefit to the organisation, work efficiently and securely and provide value for money.
Main duties of the job
The Infrastructure Technician will be responsible for the support, maintenance and development of the Trust's network and telephony infrastructure. Additionally, the post holder will be responsible for the configuration, documentation and control of server, network and telephony equipment.
The Infrastructure Technician must be able to maintain and troubleshoot the Digital Services Infrastructure to enable maximum system availability. A key part of the role is to investigate and demonstrate the use of new and emerging technologies which can support and improve ways of working across the organisation.
The post holder will be expected to participate in the Digital Services Out of hours On-Call emergency service.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
There are seven Infrastructure Technicians plus three Senior Technicians within the Infrastructure Team.
The team are highly skilled in a number of areas and are responsible for the Server Estate, IP Telephony, Cloud infrastructure and Cyber Security.
This is both and exciting and challenging opportunity to join a dynamic and extremely busy team at the forefront of the latest technologies within the CNTW NHS Foundation Trust.
Job description
Job responsibilities
The main responsibilities of the Infrastructure Technician role are detailed in the attached Job Description.
Advertising date : 7th October2022
Closing date : 4the November 2022
We welcome your application.
Job description
Job responsibilities
The main responsibilities of the Infrastructure Technician role are detailed in the attached Job Description.
Advertising date : 7th October2022
Closing date : 4the November 2022
We welcome your application.
Person Specification
Knowledge and Experience
Essential
- Must be educated to degree level or equivalent experience.
- At least 3 years' experience working in a Digital Services environment, providing advanced technical support for Microsoft Windows technologies
- Knowledge in the design, installation and configuration of complex, multi-site data networks, including installation requirements of Category 5e and fibre optic local area network cabling, switching hardware used to connect computer and other peripheral equipment.
- Excellent knowledge of PC and Server architectures.
- Excellent ability in working with a diverse range of technical operating systems and applications
- Knowledge of Cloud Environments including Office365 and Azure
Desirable
- Evidence of continuing professional development.
- Experience of managing a WAN and LAN rollout including Wireless and Telephony on new / renovated premises.
- Experience of inter-agency (health, social care, academic) technical networking including site boundaries and security issues.
- Experience in training staff in the familiarisation of new technologies and procedures.
- Knowledge and experience of Infrastructure Virtualisation.
- Experience of Cisco Internetwork Operating System for the configuration of associated products
- Knowledge of Cloud Computing and the IaaS, PaaS and SaaS, service models
Skills
Essential
- Strong technical skills with an overarching view of several technologies and demonstrable specialist skills in several areas including IP Telephony and Microsoft server products.
- Advanced technical fault resolution skills, including applying fixes using complex software modifications and procedures.
Desirable
- Analytical skills are required to interpret and analyse highly complex technical information across complex heterogeneous technical platforms ensuring Trust systems are highly available.
Planning and Organisational Skills
Essential
- Ability to plan and organise the installation of equipment and other digital services in order to meet the goals of Digital Services strategy and various projects.
Desirable
- Ability to prioritise and quickly assess major technical issues to minimise downtime and ensure a high business continuity level is maintained
Person Specification
Knowledge and Experience
Essential
- Must be educated to degree level or equivalent experience.
- At least 3 years' experience working in a Digital Services environment, providing advanced technical support for Microsoft Windows technologies
- Knowledge in the design, installation and configuration of complex, multi-site data networks, including installation requirements of Category 5e and fibre optic local area network cabling, switching hardware used to connect computer and other peripheral equipment.
- Excellent knowledge of PC and Server architectures.
- Excellent ability in working with a diverse range of technical operating systems and applications
- Knowledge of Cloud Environments including Office365 and Azure
Desirable
- Evidence of continuing professional development.
- Experience of managing a WAN and LAN rollout including Wireless and Telephony on new / renovated premises.
- Experience of inter-agency (health, social care, academic) technical networking including site boundaries and security issues.
- Experience in training staff in the familiarisation of new technologies and procedures.
- Knowledge and experience of Infrastructure Virtualisation.
- Experience of Cisco Internetwork Operating System for the configuration of associated products
- Knowledge of Cloud Computing and the IaaS, PaaS and SaaS, service models
Skills
Essential
- Strong technical skills with an overarching view of several technologies and demonstrable specialist skills in several areas including IP Telephony and Microsoft server products.
- Advanced technical fault resolution skills, including applying fixes using complex software modifications and procedures.
Desirable
- Analytical skills are required to interpret and analyse highly complex technical information across complex heterogeneous technical platforms ensuring Trust systems are highly available.
Planning and Organisational Skills
Essential
- Ability to plan and organise the installation of equipment and other digital services in order to meet the goals of Digital Services strategy and various projects.
Desirable
- Ability to prioritise and quickly assess major technical issues to minimise downtime and ensure a high business continuity level is maintained
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
