North Cumbria Integrated Care NHS Foundation Trust

End of Life Education Support Worker

The closing date is 23 September 2025

Job summary

The End of Life Care Education Team sits within the NCIC Bereavement Service. We are excited to have the opportunity to increase our education support for staff which will build on the strong foundation of education and development already in place.

Under the leadership direction of the End of Life Clinical Educator, the role will support the ongoing education improvement activity across the Trust specific to end of life care.

Support the roll out of the end of life education programme. The aim of which is to reduce variation in care standards across the Trust clinical teams and develop confidence in skills in relation to fundamentals of comfort care, knowledge and practical support in the ward/team setting.

This requires perceptiveness to situation and adaptability, as the role involves supporting staff with different levels of experience and understanding in the fundamental aspects of end of life care.

You will need to have experience of supporting both physical and psychological aspects of care in end of life situations as will be working alongside staff in care delivery.

Main duties of the job

  • Support the roll out of the end of life education programme. The aim of which is to reduce variation in care standards across the Trust clinical teams and develop confidence in skills in relation to fundamentals of care, knowledge and practical support in the ward/team setting.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

  • Being a clinically led organisation
  • Quality and safety at the heart of our Trust
  • A positive patient experience every time
  • A great place to work
  • Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

09 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Per Annum Pro Rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

262-A-25-7361271

Job locations

Cumberland and /or West Cumberland Hospital Site

Infirmary Road

Carlisle

CA2 7HY


Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

  • Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

  • youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
  • the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

Please note the cost of the DBS check is increasing from 2nd December and the new cost will be

Standard DBS check £21.50, Enhanced DBS check £49.50 + any admin costs.

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

  • Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

  • youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
  • the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

Please note the cost of the DBS check is increasing from 2nd December and the new cost will be

Standard DBS check £21.50, Enhanced DBS check £49.50 + any admin costs.

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Person Specification

Qualifications

Essential

  • GCSE English and Maths or equivalent
  • National Care Certificate
  • NVQ 4 in care or equivalent

Desirable

  • Teaching/assessing qualification
  • Certificate or equivalent, related to end of life or bereavement care

Knowledge and Experience

Essential

  • Experience working in the clinical environment delivering end of life care
  • Knowledge of simple project management and engaging people in change management approaches
  • Ability to meet fundamental care needs of patients who are at the end of their life and their loved ones
  • Ability to maintain and improve knowledge, skills and competence to ensure high standards of end of life care
  • Demonstrable understanding of confidentiality
  • Good IT skills
  • Knowledge of services that support patients and families in end of life care
  • Insight into the 5 priorities of care of the dying person

Desirable

  • Knowledge of best practice guidance in end of life care, for example One Chance to Get it Right, Deciding Right, NICE Guidelines

Skills and Aptitude

Essential

  • Experience of delivering education using a variety of methods
  • Excellent communication skills in negotiation, influence and constructive feedback
  • Facilitation skills in enabling others
  • Ability to use initiative appropriately
  • Excellent organisational skills
  • Ability to meet deadlines
  • Ability to demonstrate the compassionate values and behaviours needed for dignified care
  • Ability to work on own initiative and as a team member without supervision
  • Ability to plan and work to tight deadlines
  • Ability to carry out elements of assessment to identify areas for improvement for end of life care

Desirable

  • Ability to practice reflectively, recognising the need for self compassion and self-care

Other requirements

Essential

  • Flexible approach to working hours with prior agreement
  • Ability and willingness to work across all Trust sites, as and where required
  • Promote equality and value diversity
Person Specification

Qualifications

Essential

  • GCSE English and Maths or equivalent
  • National Care Certificate
  • NVQ 4 in care or equivalent

Desirable

  • Teaching/assessing qualification
  • Certificate or equivalent, related to end of life or bereavement care

Knowledge and Experience

Essential

  • Experience working in the clinical environment delivering end of life care
  • Knowledge of simple project management and engaging people in change management approaches
  • Ability to meet fundamental care needs of patients who are at the end of their life and their loved ones
  • Ability to maintain and improve knowledge, skills and competence to ensure high standards of end of life care
  • Demonstrable understanding of confidentiality
  • Good IT skills
  • Knowledge of services that support patients and families in end of life care
  • Insight into the 5 priorities of care of the dying person

Desirable

  • Knowledge of best practice guidance in end of life care, for example One Chance to Get it Right, Deciding Right, NICE Guidelines

Skills and Aptitude

Essential

  • Experience of delivering education using a variety of methods
  • Excellent communication skills in negotiation, influence and constructive feedback
  • Facilitation skills in enabling others
  • Ability to use initiative appropriately
  • Excellent organisational skills
  • Ability to meet deadlines
  • Ability to demonstrate the compassionate values and behaviours needed for dignified care
  • Ability to work on own initiative and as a team member without supervision
  • Ability to plan and work to tight deadlines
  • Ability to carry out elements of assessment to identify areas for improvement for end of life care

Desirable

  • Ability to practice reflectively, recognising the need for self compassion and self-care

Other requirements

Essential

  • Flexible approach to working hours with prior agreement
  • Ability and willingness to work across all Trust sites, as and where required
  • Promote equality and value diversity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland and /or West Cumberland Hospital Site

Infirmary Road

Carlisle

CA2 7HY


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland and /or West Cumberland Hospital Site

Infirmary Road

Carlisle

CA2 7HY


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Educator End of Life Care

Angela Wannop

angela.wannop@ncic.nhs.uk

07816199718

Details

Date posted

09 September 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Per Annum Pro Rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

262-A-25-7361271

Job locations

Cumberland and /or West Cumberland Hospital Site

Infirmary Road

Carlisle

CA2 7HY


Supporting documents

Privacy notice

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