Discharge Navigator

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

• Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

• youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
• the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Qualifications

Essential

• oEvidence of a good standard of general education/GCSE English and Maths or equivalent.
• oNVQ 4 in Care or equivalent experience or NVQ in Admin or equivalent experience

Desirable

• oCustomer service skills

Knowledge

Essential

• oEvidence of knowledge of Hospital environment and pathways
• oAccepts responsibility for own workload
• oSeeks and uses support appropriately
• oKnowledge of medical terminology, anatomical and physiological terms; acquired through work-based training
• oBasic knowledge of Care Act 2014

Desirable

• oRecent work within a Hospital setting.
• oKnowledge of local health and social care services.
• oKnowledge of related legal frameworks relating to hospital discharge.
• oKnowledge of the Trust's discharge process and community support provision.

Skills and Aptitudes

Essential

• oGood level of IT & keyboard skills including experience inputting data to systems
• oAbility to work autonomously as well as flexibly as a part of a Multi-disciplinart Team
• oGood communication skills
• oAbility to work under pressure
• oAbility to record data in an accurate and concise way
• oAbility to organise and prioritise own work.
• oAbility to demonstrate excellent time management and prioritisation skills
• oAbility to use initiative appropriately.
• oAbility to engage with individuals with differing levels of communication and understanding.

Desirable

• oComplaints handling
• oAbility to acquire more complex IT skills

Personal Circumstances

Essential

• oAbility to communicate with colleagues & the public.
• oGood interpersonal skills
• oAbility to demonstrate the compassionate values and behaviours needed for dignified care
• oFlexibility to adapt to new conditions and new ways of working at short notice
• Positive approach to all individuals
• oThe ability to adopt a person centered and empathetic approach to patient/Next of Kin concerns and anxieties

Other requirements

Essential

• oAlignment to Trust values and core behaviours

Desirable

• oUnderstanding of the Trust's core business

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).