Job summary
Are you a current patient or carer or do you have recent experience of using trust services or supporting a loved one?
We are seeking dedicated and self-motivated Patient Panel volunteers to support the Patient Experience Team with involvement opportunities with the trust. The successful candidates will be compassionate, motivated, and driven to create positive change, ensuring that the voices of patients and carers are at the heart of service development and delivery.
By offering these flexible and meaningful roles, we are building a workforce that truly reflects the diverse experiences of the people we serve. If you want to be part of this change, we'd love to hear from you!
This is a voluntary role.
Main duties of the job
To act as a patient/public representative on a designated group/committee within the Trust and work within the parameters of the Terms of Reference for the Patient Panel.
Support with the Quality Care assessments.
Support with the annual Patient Led Assessments of the Care Environment (PLACE).
To help review information for patients produced by the Trust e.g. patient letters, patient information leaflets.
Ensuring the organisation's website and other externally facing communications are accessible and clear and patients would judge them 'patient friendly'.
Support with the quality reviews (mock inspections).
To be a member of the Trust Patient Panel which includes representing and promoting the panel at any/all appropriate opportunities.
Other activities and tasks may be available for volunteers to take part in as needs and services arise.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job description
Job responsibilities
To act as a patient/public representative on a designated group/committee within the Trust and work within the parameters of the Terms of Reference for the Patient Panel.
Support with the Quality Care assessments.
Support with the annual Patient Led Assessments of the Care Environment (PLACE).
To help review information for patients produced by the Trust e.g. patient letters, patient information leaflets.
Ensuring the organisations website and other externally facing communications are accessible and clear and patients would judge them patient friendly.
Support with the quality reviews (mock inspections).
To be a member of the Trust Patient Panel which includes representing and promoting the panel at any/all appropriate opportunities.
Other activities and tasks may be available for volunteers to take part in as needs and services arise.
Job description
Job responsibilities
To act as a patient/public representative on a designated group/committee within the Trust and work within the parameters of the Terms of Reference for the Patient Panel.
Support with the Quality Care assessments.
Support with the annual Patient Led Assessments of the Care Environment (PLACE).
To help review information for patients produced by the Trust e.g. patient letters, patient information leaflets.
Ensuring the organisations website and other externally facing communications are accessible and clear and patients would judge them patient friendly.
Support with the quality reviews (mock inspections).
To be a member of the Trust Patient Panel which includes representing and promoting the panel at any/all appropriate opportunities.
Other activities and tasks may be available for volunteers to take part in as needs and services arise.
Person Specification
Experience
Essential
Desirable
Skills
Essential
Skills
Essential
Person Specification
Experience
Essential
Desirable
Skills
Essential
Skills
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
