Site Flow Coordinator

North Cumbria Integrated Care NHS Foundation Trust

The closing date is 11 March 2025

Job summary

Assist in coordination of Patient Flow through bed management, utilising bed management systems to input and communicate data regarding patient flow and site management . Liaising with staff, multidisciplinary teams, GPs, patient transport and other hospitals. Utilise and develop relevant extended skills, carrying out duties with supervision where indicated. The department operates 24 hours per day, 7 days per week.

Main duties of the job

Operational management of acute beds across the NCIC initial point of contact for all emergency and elective admissions, facilitating discharge of patients home or for continuing care into the community hospitals. Bed management coordinate emergency and elective admissions, transfer care into community, take GP referrals for emergency admissions, organise repatriation of patients from tertiary hospitals. Support the site co with all data input and output.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

  • Being a clinically led organisation
  • Quality and safety at the heart of our Trust
  • A positive patient experience every time
  • A great place to work
  • Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Date posted

27 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £29,114 a year Pro Rata Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

262-A-25-6919638

Job locations

Cumberland infirmary

Newtown Road

Carlisle

CA2 7HY


Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

  • Junk Mail is checked regular.

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

  • youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
  • the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Please note the cost of the DBS check has increased from 2nd December 2024

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over following 4 months or one off payment.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

  • Junk Mail is checked regular.

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

  • youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
  • the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Please note the cost of the DBS check has increased from 2nd December 2024

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over following 4 months or one off payment.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Person Specification

Personal Circumstances

Essential

  • Positive approach to change.

Qualifications

Essential

  • GCSE English and maths or equivalent. .
  • Essential IT skills (EITS) or equivalent.
  • NVQ 3 in care or equivalent IT
  • Short courses or relevant experience to diploma level

Knowledge & Experience

Essential

  • Working with members of the general public.
  • Use of a computer.
  • NHS employment, including patient flow
  • Demonstration of continuing learning
  • Confidentiality.
  • Equality issues

Desirable

  • Work in a health / social sector.

Skills and Aptitudes

Essential

  • Good communication, empathy and interpersonal skills where there may be barriers to understanding.
  • Ability to work as a member of a team, without close supervision.
  • Ability to use initiative appropriately within a team.
  • Able to prioritise work to meet deadlines.
  • Excellent organisational skills.
  • Ability to demonstrate the compassionate values and behaviours needed for dignified care.
  • IT / keyboard skills.

Other requirements

Essential

  • Equality and Diversity (from KSF core dimension 6- one to be selected)
  • Act in ways that support equality and value diversity (Level 1)
  • Flexibility.
  • Cross site working
  • Willing to continue development of extended role.

Desirable

  • Refer to the KSF matrix for appropriate level http://cptportal.cumbria.nhs.uk/SiteDirectory/learningnetwork/Pages/KnowledgeandSkillsFramework.aspx
Person Specification

Personal Circumstances

Essential

  • Positive approach to change.

Qualifications

Essential

  • GCSE English and maths or equivalent. .
  • Essential IT skills (EITS) or equivalent.
  • NVQ 3 in care or equivalent IT
  • Short courses or relevant experience to diploma level

Knowledge & Experience

Essential

  • Working with members of the general public.
  • Use of a computer.
  • NHS employment, including patient flow
  • Demonstration of continuing learning
  • Confidentiality.
  • Equality issues

Desirable

  • Work in a health / social sector.

Skills and Aptitudes

Essential

  • Good communication, empathy and interpersonal skills where there may be barriers to understanding.
  • Ability to work as a member of a team, without close supervision.
  • Ability to use initiative appropriately within a team.
  • Able to prioritise work to meet deadlines.
  • Excellent organisational skills.
  • Ability to demonstrate the compassionate values and behaviours needed for dignified care.
  • IT / keyboard skills.

Other requirements

Essential

  • Equality and Diversity (from KSF core dimension 6- one to be selected)
  • Act in ways that support equality and value diversity (Level 1)
  • Flexibility.
  • Cross site working
  • Willing to continue development of extended role.

Desirable

  • Refer to the KSF matrix for appropriate level http://cptportal.cumbria.nhs.uk/SiteDirectory/learningnetwork/Pages/KnowledgeandSkillsFramework.aspx

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland infirmary

Newtown Road

Carlisle

CA2 7HY


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Cumberland infirmary

Newtown Road

Carlisle

CA2 7HY


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Clinical Lead patient flow

Andrea Tomlinson

andrea.tomlinson@ncic.nhs.uk

07747666893

Date posted

27 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £29,114 a year Pro Rata Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

262-A-25-6919638

Job locations

Cumberland infirmary

Newtown Road

Carlisle

CA2 7HY


Supporting documents

Privacy notice

North Cumbria Integrated Care NHS Foundation Trust's privacy notice (opens in a new tab)