People Services ESR Systems Lead

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

• Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

• youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
• the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Please note the cost of the DBS check has increased from 2nd December 2024

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over following 4 months or one off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over following 4 months or one off payment.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Qualifications

Essential

• Degree level or equivalent plus additional specialist knowledge acquired through post graduate diploma level or equivalent relevant experience, ideally in a numerate subject.
• Evidence of continuous professional development.

Desirable

• Qualification or training in recognised statistical techniques.
• Prince 2 / project. management
• Membership of appropriate professional body.

Experience

Essential

• Experience of planning and organisation of activities and programmes that support change and drive improvement
• Ability to make decisions and influence others to affect change.
• Experience of problem solving across a range of NHS and/or Non-NHS organisations
• Experience and developed knowledge in performance information management
• Experience of setting, agreeing and auditing standards and targets.
• Management of junior staff including delegating work, developing the team, appraisals etc.
• Experience working at a senior level in an admin role
• Experience in auditing data quality, handling raw data, qualitative analytical techniques.
• Use of database query and reporting skills such as SQL
• Proven experience of developing information systems, interpreting highly complex data sets.

Desirable

• NHS contracting experience
• Experience of developing and implementing policies and procedures to meet objectives and improve services
• Experience of Health Care Information.

Knowledge

Essential

• Good knowledge ESR or other workforce/payroll related systems
• Thorough understanding of HR related policies and procedures
• An understanding of the principles of project management
• Knowledge of filing/data systems including records management and GDPR
• Detailed knowledge in Oracle Learning Management and/or other ESR based learning information system
• Excellent working knowledge of MS Office Suite particularly MSExcel.
• Knowledge of Information Governance and associated issues
• Good knowledge of statistical analysis of data and data audit.
• Expert knowledge of business processes to support operational delivery
• Knowledge of data standards.
• Knowledge of performance indicators (KPI's) and performance management
• Knowledge and understanding of complex information systems.

Desirable

• Knowledge of the NHS with a broad understanding of roles and workforce issues
• Knowledge of Power BI

Skills and Aptitudes

Essential

• Ability to provide and receive complex information
• Excellent interpersonal skills including the ability to build working relationships with internal and external colleagues
• Systematic approach to problem solving
• Excellent proven customer service skills
• Excellent level of numeracy and literacy
• Ability to work without close supervision taking a proactive approach to help drive continual improvements
• Ability to work to flexibly and to deadlines whilst under pressure, balancing conflicting workloads.
• Work methodically with accuracy ensuring attention to detail
• Ability to organise own and team workload and prioritise appropriately
• Assertive, polite, sensitive and tactful
• Able to work under pressure to meet service requirements
• Excellent information technology skills, particularly database management related.
• Ability to manage multiple tasks and projects
• Ability to relate effectively to a wide range of stakeholders in a variety of settings and cultures

Desirable

• Familiar with workforce informatics

Personal Circumstances & Other Requirements

Essential

• Ability to travel county wide across Cumbria and the North East to attend meetings/deliver training independent of public transport
• Equality and Diversity (from KSF core dimension) Promote equality and value diversity (Level 3)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).