Casual Health Records Clerk

North Cumbria Integrated Care NHS Foundation Trust

The closing date is 22 January 2025

Job summary

Casual Health Records Clerks (2 posts available) - These roles will predominantly be based at Cumberland Infirmary Carlisle but some flexibility may be required in order to cover some days at the Health Records department in Kingmoor Park, Carlisle. Full or part time hours available.

The role requires a good level of physical fitness due the requirement to walk significant distances every day to deliver health records trolleys to hospital departments. Manual handling training will also be provided due to the requirement to safely pack/unpack and move boxes of health records throughout the day.

Departments and areas of work - Health records and related services including libraries, filing and pulling notes, location and retrieval of notes not in the library.

Main duties of the job

To provide the day to day operation of a high quality, effective and efficient Health Records Service, which will include:

Receiving deliveries of boxed patient records, handling records and delivering them to desired site locations on trolleys

Collecting health records for return from a variety of locations across the Cumberland Infirmary site.

Boxing up health records in order to support the reloading of vans for return to the Health Records department..

Dealing with enquiries regarding location of patient records and searching for records in set locations with the use of a hand-held scanning device.

  • Provide and maintain a secure system for the custody and production of confidential Healthcare Records for the care and treatment of patients including filing , locating, retrieving, preparing patients' records for admissions and clinics.
  • Provide a polite, professional and efficient service in all communications including telephone and face to face requests for information and all service users.
  • Meet requests for information within dictated deadlines.
  • Handle patient's case notes during the course of their working day. Filing, pulling notes, lifting and moving notes, pushing loaded trolleys, climb steps.

About us

At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We're responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time'.

  • Being a clinically led organisation
  • Quality and safety at the heart
  • A positive patient experience every time
  • A great place to work
  • Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Date posted

08 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Per annum Pro rata

Contract

Bank

Working pattern

Full-time, Part-time

Reference number

262-A-24-6736592

Job locations

North Cumbria Integrated Care NCIC

Unit G, Kingmoor Park

Carlisle

CA6 4SN


Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

  • Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

  • youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
  • the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

Please note the cost of the DBS check is increasing from 2nd December and the new cost will be

Standard DBS check £21.50, Enhanced DBS check £49.50 + any admin costs.

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

  • Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

  • youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
  • the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

Please note the cost of the DBS check is increasing from 2nd December and the new cost will be

Standard DBS check £21.50, Enhanced DBS check £49.50 + any admin costs.

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Person Specification

Qualifications

Essential

  • Three GCSE subjects, including English and Mathematics, or equivalent experience to demonstrate good numeracy or literacy skills.

Desirable

  • Health Service Records qualification
  • ECDL or equivalent.

Experience

Essential

  • Working in an office environment
  • Working to deadlines
  • Use of IT systems
  • Managing filing systems

Desirable

  • Experience of working in hospital based Health Records or related service within the National Health Service
  • Microsoft office packages

Knowledge

Essential

  • Computerised information systems.
  • Issues surrounding confidentiality.
  • Data Protection Act 1998

Desirable

  • Understanding of the NHS organization and its implications for Health Records and associated services.

Skills

Essential

  • Methodical worker.
  • Ability to concentrate and work accurately.
  • Work well as part of a team
  • Ability to work unsupervised
  • Good keyboard skills to enable accurate data capture
  • Excellent interpersonal skills for effective communication with colleagues both inside and outside the department

Desirable

  • Good knowledge and skills in the use of NHS computer technology

Personal Circumstances

Essential

  • Willing to develop and learn new skills and knowledge appropriate to the role.
  • Good organisational skills to provide a timely and accurate service for all customers
Person Specification

Qualifications

Essential

  • Three GCSE subjects, including English and Mathematics, or equivalent experience to demonstrate good numeracy or literacy skills.

Desirable

  • Health Service Records qualification
  • ECDL or equivalent.

Experience

Essential

  • Working in an office environment
  • Working to deadlines
  • Use of IT systems
  • Managing filing systems

Desirable

  • Experience of working in hospital based Health Records or related service within the National Health Service
  • Microsoft office packages

Knowledge

Essential

  • Computerised information systems.
  • Issues surrounding confidentiality.
  • Data Protection Act 1998

Desirable

  • Understanding of the NHS organization and its implications for Health Records and associated services.

Skills

Essential

  • Methodical worker.
  • Ability to concentrate and work accurately.
  • Work well as part of a team
  • Ability to work unsupervised
  • Good keyboard skills to enable accurate data capture
  • Excellent interpersonal skills for effective communication with colleagues both inside and outside the department

Desirable

  • Good knowledge and skills in the use of NHS computer technology

Personal Circumstances

Essential

  • Willing to develop and learn new skills and knowledge appropriate to the role.
  • Good organisational skills to provide a timely and accurate service for all customers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

North Cumbria Integrated Care NCIC

Unit G, Kingmoor Park

Carlisle

CA6 4SN


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

North Cumbria Integrated Care NCIC

Unit G, Kingmoor Park

Carlisle

CA6 4SN


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Health Records Manager

Rosie Jones

rosie.jones@ncic.nhs.uk

07920451468

Date posted

08 January 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Per annum Pro rata

Contract

Bank

Working pattern

Full-time, Part-time

Reference number

262-A-24-6736592

Job locations

North Cumbria Integrated Care NCIC

Unit G, Kingmoor Park

Carlisle

CA6 4SN


Supporting documents

Privacy notice

North Cumbria Integrated Care NHS Foundation Trust's privacy notice (opens in a new tab)